Description: Wrong Paper Size; Load Tray 2 with [size][type] Tray 2 Paper Size mismatch error.
Causes: • Paper Size Switch, PL3.2.5 • Paper Tray, PL2.1.1
Remedy: 1 Check the following for evidence of fault or damage: • Tray 2 Paper Size Switch, PL3.2.5 • Tray 2 Size Actuators, PL2.1.10 • Tray 2 Paper Tray, PL2.1.1 Is there any damage? Replace any damaged parts. Go to Step 2. 2 Test the Tray 2 Paper Size Switches. Run the Service Diagnostics Paper Size Switch test. Use the table on. Do the switches function correctly? Replace the Engine Control Board. Go to Step 3. 3 Check the Paper Size Switch signals. Disconnect P/J47. Verify +3.3 V on pins P/J47-1 <=> P47-3 P/J47-2 <=> P47-3 P/J47-4 <=> P47-3 Is there +3.3 V when actuated? Go to Step 4 Replace the Paper Size Switch. 4 Check all pins on the FDR Harness for continuity. 1. Disconnect P/J47 and P/J471. 2. Check continuity between J47<=>J471. Replace the Engine Control Board. Replace the FDR Harness.
Code: 178, 179, 180
Description: Wrong Paper Size; Load Tray [3][4][5] with [size][type] Tray [3] [4] [5] paper size mismatch error. Code 178: Wrong Paper Size; Load Tray 3 with [size] [type] Code 179: Wrong Paper Size; Load Tray 4 with [size] [type] Code 180: Wrong Paper Size; Load Tray 5 with [size] [type]
Causes: For 550-Sheet Feeder: • Paper Size Switch, PL11.2.6 • Paper Tray, PL11.4.1 • SIZE Harness, PL11.2.8 For 1100-Sheet Feeder: • Paper Size Switch, PL12.2.6 • Paper Tray, PL12.6.1 • SIZE2 Harness, PL12.3.5
Remedy: 1 Check the affected tray for damaged parts: • Paper Size Switch, PL11.2.6, PL12.2.6 • Paper Tray, PL11.4.1, PL12.6.1 Are any parts damaged? Replace damaged parts. Go to Step 2. 2 Test the affected Paper Size Switch. Run the Service Diagnostics Paper Size Switch test. Use the table on. Do the switches function correctly? Replace the Engine Control Board. Go to Step 3. 3 Check the Paper Size Switch signals. Verify +3.3 V on pins: P/J821-1 <=> P/J80-4 P/J821-3 <=> P/J80-2 P/J821-4 <=> P/J80-1 Is there +3.3 V when actuated? Go to Step 4. Replace the affected Paper Size Switch. 4 Check all pins on the SIZE Harness for continuity. 1. Disconnect P/J80 and P/J821. 2. Check continuity between J80 <=> J821. Go to Step 5. Replace the Size Harness. 5 Check all pins on the OPFREC Harness continuity. 1. Disconnect P/J171 or P/J172 and P/J83. 2. Check for continuity between J171/2 <=> P83. Replace the Engine Control Board. Replace the affected OPFREC Harness.
Code: 191
Description: Output Tray Is Full, Unload Paper The Full Stack Sensor indicates the output tray is full.
Causes: • Full Stack Sensor, PL5.4.1 • Full Stack Actuator, PL5.4.2 • FRONT/DUP Harness, PL5.3.28
Remedy: 1 Check the following for evidence of fault or damage: • Full Stack Sensor, PL5.4.1 • Full Stack Sensor Actuator, PL5.4.2 Replace the parts concerned. Go to Step 2. 2 Test the Full Stack Sensor. Run the Service Diagnostics Full Stack Sensor test. Does the sensor function correctly? Replace the Engine Control Board. Go to Step 3. 3 Check the Full Stack Sensor connection. Is P/J134 connected to the harness? Go to Step 4. Reconnect the sensor. 4 Replace the Full Stack Sensor. Does the error persist? Go to Step 5. Complete 5 Check all pins on the FRONT/DUP Harness PL5.3.28 for continuity. 1. Disconnect P/J13 and P/J134. 2. Check continuity between J13 <=> J134. Replace the Engine Control Board. Replace the FRONT/DUP Harness.
Code: 196
Description: Replace Imaging Unit or Imaging Unit Is Near End of Life The Imaging Unit Life counter indicates the Imaging Unit is near or has reached its end of life.
Remedy: 1 Check the following for evidence of fault or damage: • Imaging Unit PL6.1.1 • CRUM Connector PL7.1.4 Is there any damage? Replace any damaged parts. Go to Step 2. 2 Replace the Imaging Unit. Does the error persist? Go to Step 3. Complete 3 Check Imaging Unit CRUM connection. Are P/J710 and P/J484 connected? Go to Step 4. Reconnect the CRUM Connector. 4 Check all pins on the PHD2 Harness PL7.1.7 for continuity. 1. Disconnect P/J710 and P/J484. 2. Check continuity between J484<=>J710 Go to Step 5. Replace the PHD2 Harness. 5 Check all pins on the FAN/PHD/MOT Harness for continuity. 1. Disconnect P/J484 and P/J48. 2. Check continuity between J48 <=> P484 Replace the Engine Control Board. Replace the FAN/ PHD/MOT Harness
Code: 202 ... 205
Description: Replace [Y] [M] [C] [K] Toner Cartridge or [Y] [M] [C] [K] Toner Is Low An empty cartridge (Code 202~205), a metered cartridge installed in a non-metered printer, an unsupported high-capacity cartridge (Code 224~227), or a fatal error within the cartridge or printer can cause this error condition. Check for an error code in the help text prior to troubleshooting this error message. For codes 90~99, a different troubleshooting procedure is provided on. When no jobs are being sent to the printer, the [Y] [M] [C] [K] Toner Cartridge Empty message displays on the Control Panel. This warning allows continued printing in black and white (Run Black) mode for a short period of time. Once the color cartridges are empty, the message changes to Replace [Y] [M] [C] [K] Toner Cartridge, and the printer enters a hard stop condition. Code 202, 224: Replace Cyan Toner Cartridge Code 203, 225: Replace Magenta Toner Cartridge Code 204, 226: Replace Yellow Toner Cartridge Code 205, 227: Replace Black Toner Cartridge
Remedy: 1 Replace the affected Toner Cartridge. Does the error persist? Go to Step 2. Complete 2 Check the No Toner Sensor signals. Disconnect P/J51. Is the signal less than +0.2 V for the affected sensor? J51-A8 <=> J51-A7 Yellow J51-A5 <=> J51-A4 Magenta J51-A2 <=> J51-A1 Cyan J51-A11 <=> J51-A10 Black Go to Step 5 Go to Step 3 3 Check the TNR Harness sensor connections J701 (Y), J702 (M), J703 (C), J704 (K) <=> J51 for continuity. Go to Step 4 Replace the TNR Harness. 4 Test the No Toner Sensor. Run the Service Diagnostics Toner Low/ Empty test on the affected cartridge. If the test fails, check the sensor connector, if the connector is ok, replace the Toner Sensor. Does the error persist? Go to Step 5. Complete 5 Test the Toner Motor. 1. Close the Interlock Switch while testing. NOTE: Run this test for ONLY 5 seconds to avoid packing the toner. 2. Run the Service Diagnostics Toner Motor test for the affected cartridge. Does the Toner Motor function correctly? Check the toner stirring auger or gear for damage. Replace if necessary. Go to Step 6. 6 Is the auger tube of the problem color full of toner near the hopper end? Go to Step 7. Inspect the toner cartridge for dispense problems. 7 Check the Engine Control Board. Disconnect P/J51. 1. Close the Interlock Switch while testing. 2. Is there +24 V for the Toner Motor? P51-B21 <=> ground Yellow P51-B26 <=> ground Magenta P51-B31 <=> ground Cyan J51-B36 <=> ground Black Is there +24 V to the affected Toner Motor? Go to Step 8. Replace the Engine Control Board. 8 Check the TNR Harness Toner Motor connections for continuity. Disconnect P/J51 and P511 (Y), P512 (M), P513 (C), 514 (K). Is the harness conductive? Go to Step 9 Replace the Toner Harness. 9 Replace the Toner Cartridge Holder for the affected color. Does the error persist? Replace the Engine Control Board. Complete
Code: 206
Description: Replace Transfer Roller or Transfer Roller Is at End of Life The Toner Full Sensor indicates that the Transfer Roller requires replacement.
Causes: • Toner Full Sensor, PL5.2.20 • Transfer Roller, PL5.1.4 • TNRFULL/FSR Harness, PL5.2.30
Remedy: 1 Check the following for evidence of fault or damage: • Transfer Roller PL5.1.4 • Toner Full Sensor PL5.2.20 Replace any damaged parts. Go to Step 2. 2 Test the Toner Full Sensor. Run the Service Diagnostics Transfer Roller Toner Full Sensor test. Does the sensor function correctly? Go to Step 5 Go to Step 3. 3 Check the Toner Full Sensor signal. 1. Remove the Transfer Roller Assembly. 2. Disconnect P/J142. Does the voltage between J142-2 <=> J142-3 = 0 V? Go to Step 5. Go to Step 4. 4 Check all pins on the TNRFULL/FSR Harness PL5.2.30 for continuity. 1. Disconnect P/J52 and P/J142. 2. Check continuity between J52 <=> J142. Replace Sensor Toner Full. Replace Toner Full/ FSR Harness. 5 Replace the Transfer Roller. Does the error persist? Replace the Engine Control Board. Complete
Code: 207
Description: Replace Fuser The Fuser Life counter indicates that the Fuser has reached its end of life. Fuser replacement is necessary to avoid print quality problems.
Remedy: 1 Check the Fuser connector for damage. Re-establish proper connection or replace the parts concerned. Power cycle the printer. Go to Step 2. 2 Replace the Fuser. Does the error persist? Go to Step 3. Complete 3 Replace the EEPROM Board Does the error persist? Go to Step 4. Complete 4 Check all pins on the EEPROM Harness PL10.1.8 for continuity. 1. Disconnect P/J191 and P/J144. 2. Check continuity between J191<=>J144. Go to Step 5. Replace the EEPROM Harness. 5 Check all pins on the FSR/ADC Harness PL5.2.28 for continuity. 1. Disconnect P/J36 and J361. 2. Check continuity between J36 <=> J361. Replace the Engine Control Board. Replace the FSR/ADC Harness.
Code: 208 ... 211
Description: Install or Lock [Y] [M] [C] [K] Toner Cartridge The printer does not detect the presence of one of the Toner Cartridges. Code 208: Install or Lock Cyan Toner Cartridge Code 209: Install or Lock Magenta Toner Cartridge Code 210: Install or Lock Yellow Toner Cartridge Code 211: Install or Lock Black Toner Cartridge
Remedy: 1 Test the Toner Cartridge Sensor. Run the Service Diagnostics Toner Cartridge present test. Does the Toner Cartridge Switch function normally? Replace the Engine Control Board. Go to Step 2. 2 For the problem color, are any of the following parts damaged? • Toner Cartridge • Toner Present Switch Bracket PL7.2.6 • Toner Present Switch Actuator PL7.2.7 • Toner Cartridge Switch Connector Replace any damaged parts. Go to Step 3. 3 Check the Toner Present signal. Disconnect P/J342. Does P342-5 <=> P342-4 [Y], 3 [M], 2 [C], 1 [K] read 0 V? Go to Step 5. Go to Step 4. 4 Check the Toner Present Switch continuity. Depress each switch to test, Is P342-5 <=> P342-4 [Y], 3 [M], 2 [C], 1 [K]? Go to Step 5. Replace the CRUM Reader. 5 Check all pins on the TNR Harness PL7.2.18 for continuity. 1. Disconnect P/J51 and P/J342. 2. Check continuity between J51<=>J342. Replace the Engine Control Board. Replace the TNR Harness.
Máy Photocopy
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PC- Laptop - Điện thoại
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