• Code: 016-758
• Description: Auditron - Disabled Function
• Causes:
• Remedy: 1 Check the Black&White setting. Set the Color Mode to Color. Does the error still occur when printing? Complete. Update the firmware.

• Code: 016-759
• Description: Auditron - Reached Limit
• Causes:
• Remedy: 1 Check the “XEROX Color Track” setting. Increase the page-number limit of User Registration. Does the error still occur when printing? Complete. Update the firmware.

• Code: 016-764, 016-786
• Description: Server Setting Error
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
• Remedy: 1 Check the network connection Check the network connection using the ping command. Does the printer connect the network? Go to step 4. Go to step 2. 2 Check the network connection Reseat the network cable connector. Does the error still occur when using the server? Go to step 3. Complete. 3 Contact the System Admin to verify the following: • Are Network settings correct? • Are Address Book settings correct? • Do printer settings match server settings? Go to step 4. Make changes as necessary. 4 Check the IP Board installation Reseat the IP Board. Does the error still occur when using the server? Replace the IP Board. Complete.

• Code: 016-791, 026-720, 026-721
• Description: USB Memory Error
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
• Remedy: 1 Plug in a known-good USB memory device. Does the error still occur? Replace the IP Board. Complete.

• Code: 016-799
• Description: Job Environment Violation
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
• Remedy: 1 Check the paper size. Does the paper size in use meet the specifications? Go to step 3. Use paper that meets the specifications, then go to step 2. 2 Does the error still occur when printing? Go to step 3. Complete. 3 Do the Paper Size settings for Tray Settings > Tray 1 (or 2) match the size of the paper in use? Go to step 5. Go to step 4. 4 In the printer driver, specify the correct paper size. Does the error still occur when printing? Go to step 5. Complete. 5 Send a Windows test print to the printer. Does the error still occur when printing the Windows test print? Go to step 6. Complete. 6 Check the firmware version. Is the firmware the latest version? Replace the IP Board. Update the firmware.

• Code: 016-930, 016-931
• Description: USB HOST Error
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
• Remedy: 1 Remove the devices from the USB port. Does the error still occur when the power is turned Off and On? Replace the IP Board. Complete.

• Code: 016-982
• Description: Disk Full
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2) • Optional Memory Card (SFP PL8.1.15; MFP PL8.1.4)
• Remedy: 1 Check the file data in the printer. Print or clear the stored files and data at the printer memory. Does the error still occur when printing? Go to step 2. Complete. 2 Print a small size file (like a Windows test page). Does the error still occur when printing? Go to step 3. Add an Optional Memory Card, or divide the printing job. 3 Is the customer using the recommended memory card? Go to step 4. Replace to the recommended memory card. 4 Reseat the Optional Memory Card. Does the error still occur when turning on the power? Go to step 5. Complete. 5 Replace the Optional Memory Card. Does the error still occur when turning on the power? Replace the IP Board. Complete.

• Code: 016-985, 016-986
• Description: Mail Size Error / File Size Error
• Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
• Remedy: 1 Turn the power Off and On. Does the error still occur when turning On the power? Go to step 2. Complete. 2 Try a smaller or different file to determine if the file data is too large or corrupt. Does the error still occur when turning On the power? Go to step 3. Complete. 3 Reseat the IP Board. Does the error still occur when turning On the power? Replace the IP Board. Complete.