Remedy: 1 Check the error. Does the error message disappear automatically within 70 seconds, or disappear after pressing OK? Go to step 2. Go to step 4. 2 Check the error Does the error message still occur when copying, scanning, or faxing the original? Go to step 3. Go to step 4. 3 Check the original. Print System > Information Pages > Configuration, then copy, scan, or fax the page. Does the error still occur when copying, scanning or faxing the Configuration page? Replace the IP Board. Complete. 4 Check the error. Turn the power Off and On. Does the error message still occur when copying, scanning, or faxing the original? Replace the IP Board. Complete.
Code: 072-216
Description: Option Feeder Motor Failure
Causes: • Motor Subassembly (PL12.2.98) • Feeder Board (PL12.2.1) • Tray Motor Harness Assy (PL12.2.2) • Optional Feeder (PL12.1.99)
Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Check the connectors of the Motor Subassembly for connection. Check the connections between the Feeder Board and Motor Subassembly. Are P/J422 and P/J4221 connected correctly? Go to step 4. Reconnect the connector(s) P/ J422 and/or P/ J4221 correctly, then go to step 3. 3 Does the error still occur when the power is turned Off and On? Go to step 4. Complete. 4 Check the Tray Motor Harness Assy for continuity. Disconnect J422 from the Feeder Board. Disconnect J4221 from the Motor Subassembly. Is each cable of J422 <=> J4221 continuous? Go to step 5. Replace the Tray Motor Harness Assy. 5 Check after resetting the Motor Subassembly. Reseat the Motor Subassembly. Does the error still occur when the power is turned Off and On? Replace the Optional Feeder. Complete.
Remedy: 1 Using the Printer Diagnostics, test the operation of the Tray 2 Paper Path Sensor: Engine Diag > Sensor Test > Tray 2 Path Sensor. Does the number on the screen increase by one, when the actuator (Registration Input Actuator) is operated? Replace the MCU Board. Go to step 2. 2 Check the connectors for connection. Check the connections between the Feeder Board and Paper Path Sensor. Are P/J420 and P/J4202 connected correctly? Go to step 3. Reconnect the connector(s) P/ J420 and/or P/J4202 correctly. 3 Check the Tray Comp Harness Assy for continuity. Disconnect J420 from the Feeder Board. Disconnect J4202 from the Paper Path Sensor. Is each cable of J420 <=> J4202 continuous? Go to step 4. Replace the Tray Comp Harness Assy. 4 Check the power to the Paper Path Sensor. Disconnect J420 from the Feeder Board. Is the voltage across P420-6 <=> ground on the Feeder Board, about +3.3 VDC? Replace the Optional Feeder. Replace the MCU Board.
Code: 075-101, 075-102, 075-923
Description: IOT SSF Insert JAM / IOT SSF Paper Pullout JAM / Waiting for reseat paper of SSF
Causes: • Left Side Harness Assy (PL3.1.18) • Manual Feed No Paper Sensor (Sensor Photo) (PL3.2.13) • MCU Board (SFP PL8.2.13; MFP PL8.3.6)
Remedy: 1 Check the customer operation. Did the customer insert the paper to the Manual Feed slot during print? After print completion, insert the paper to the Manual Feed slot. Go to step 2. 2 Perform the procedure “Manual Feed Sensor” on page 4-20 to check operation of the Manual Feed No Paper Sensor. Does the number on the screen increase by one when you insert paper? Go to step 3. Go to step 4. 3 Check the error. Does the error still occur when printing? Replace the MCU Board. Complete. 4 Check the connections between the MCU Board and Manual Feed No Paper Sensor. Are P/J23 and P/J233 connected correctly? Go to step 6. Reconnect the connector(s) P/ J23 and/or P/ J233 correctly, then go to step 5. 5 Does the error still occur when printing? Go to step 6. Complete. 6 Check the Left Side Harness Assy for continuity. Disconnect J23 from the MCU Board. Disconnect J233 from the Manual Feed No Paper Sensor. Is each cable of J23 <=> J233 continuous? Go to step 7. Replace the Left Side Harness Assy. (PL 3.1.18) 7 Check the power to the Manual Feed No Paper Sensor. Disconnect J23 from the MCU Board. Is the voltage across P23-6 <=> ground on the MCU Board about +3.3 VDC? Go to step 8. Replace the MCU Board. 8 Check the voltage across J23-8 <=> ground on the MCU Board. Remove the Lower Chute Assembly to check the operation of the Manual Feed No Paper Sensor. Does the voltage change when you operate the Manual Feed Actuator? Replace the MCU Board. Replace the Manual Feed No Paper Sensor.
Remedy: 1 Check the error. Replace to known good paper. Does the error still occur when printing? Go to step 2. Complete. 2 Open the Front Cover and check the Registration Rollers. Is the metal roller pressed against the rubber roller by the spring pressure? Go to step 3. Replace Feeder Assy. 3 Perform the first part of the procedure “Registration Clutch” on page 4-33 to check the Registration Clutch. Do you hear a click when the clutch is energized? Go to step 4. Replace the Drive Clutch Assy. 4 Perform the procedure “Registration Sensor” on page 4-22 to check operation of the Registration Sensor. Does the number on the screen increase by one when you operate the actuator? Replace the MCU Board. Go to step 5. 5 Check the connections between the MCU Board and Registration Sensor. Are P/J23 and P/J232 connected correctly? Go to step 6. Reconnect P/J23 and/or P/J232. 6 Remove the Lower Chute Assembly to check the shape and operation of the Registration Input Actuator (PL3.2.11). Are the shape and operation normal? Go to step 7. Reseat the Registration Input Actuator. If broken or deformed, replace it. 7 Check the Left Side Harness Assy for continuity. Disconnect J23 from the MCU Board and J232 from the Registration Sensor. Is each cable of J23 <=> J232 continuous? Go to step 8. Replace the Left Side Harness Assy. (PL 3.1.18) 8 Check the power to the Registration Sensor. Disconnect J23 from the MCU Board. Is the voltage across P23-3 <=> ground on the MCU Board, about +3.3 VDC? Go to step 9. Replace the MCU Board. 9 Remove the Lower Chute Assembly (PL3.2.27) to check the operation of the Registration Sensor. Check the voltage across J23-5 <=> ground on the MCU Board. Does the voltage change, when you operate the Registration Input Actuator? Replace the MCU Board. Replace the Registration Sensor
Code: 077-104, 077-105
Description: IOT Exit Off JAM / IOT Exit Off early JAM
Remedy: 1 Check the error. Replace to known good paper. Does the error still occur when printing? Go to step 2. Complete. 2 Perform the procedure “Exit Sensor” on page 4-23 to check the Exit Sensor operation. Does the number on the screen increase by one, when you operate the Exit Sensor actuator in the Fuser Assy? Go to step 7. Go to step 3. 3 Check the connectors of the Exit Sensor in the Fuser Assy for connection. Check the connections between the MCU Board and Fuser Assy. Are P/J17 and P/J171 connected correctly? Go to step 4. Reconnect the connector(s) P/ J17 and/or P/ J171 correctly. 4 Check the Fuser Harness Assy for continuity. Remove the Fuser Assy. Disconnect J17 from the MCU Board. Is each cable of J17 <=> P171 continuous? NOTE: P171 is attached to the frame. Go to step 5. Replace the Fuser Harness Assy. 5 Check the power to the Exit Sensor in the Fuser Assy. Disconnect the connector of J17 on the MCU Board. Is the voltage across J17-1 <=> ground on the MCU Board, about +3.3 VDC? Go to step 6. Replace the MCU Board. 6 Check the Exit Sensor for operation. Check the voltage across J17-3 <=> ground on the MCU Board. Does the voltage change, when the actuator of the Exit Sensor is operated? Replace the MCU Board. Replace the Fuser Assy. After replacing the Fuser, be sure to reset the Fuser counter. 7 Open the Front Cover and check the Registration Rollers. Is the metal roller pressed against the rubber roller by the spring pressure? Go to step 8. Replace Feeder Assy. 8 Perform the first part of the procedure “Registration Clutch” on page 4-33 to check the Registration Clutch. Do you hear a click when the clutch is energized? Replace the MCU Board. Replace the Drive Clutch Assy.
Code: 077-107, 077-108
Description: IOT Duplex Misfeed JAM / IOT Duplex JAM
Causes: • Left Side Harness Assy (PL3.1.18) • Option Harness Assy (PL3.1.20) • Regi Roller Assy (PL3.2.9) • Regi Metal Roller (PL3.2.10) • Duplex Roller Assy (PL11.2.9) • Registration Sensor (Sensor Photo) (PL3.2.13) • Fuser Assy (PL6.1.1) • MCU Board (SFP PL8.2.13; MFP PL8.3.6) • Duplex Unit (PL11.1.1)
Remedy: 1 Check the Front Cover for latching. Open and close the Front Cover, then check the latching. Does the error still occur when printing? Go to step 2. Complete. 2 Check after resetting the Fuser Assy. Reseat the Fuser Assy. Does the error still occur when printing? Go to step 3. Complete. 3 Reseat the Duplex Unit. Does the error still occur when printing? Go to step 4. Complete. 4 Perform the procedure “Duplex Exit Motor” on page 4-39 to check the Exit Drive Assy operation. Does the Exit Drive Assy operate properly? Go to step 5. Replace the Duplex Unit. 5 Perform the procedure “Duplex Motor” on page 4-41 to check the Duplex Drive Assy operation. Does the Duplex Drive Assy operate properly? Go to step 6. Replace the Duplex Unit. 6 Perform the procedure “Duplex Clutch” on page 4-40 to check the Duplex Clutch operation. Does the Duplex Clutch operate properly? Go to step 7. Replace the Duplex Unit. 7 Perform the procedure “Registration Sensor” on page 4-22 to check the Registration Sensor for operation. Does the number on the screen increase by one when you operate the Registration Input Actuator? Go to step 8. Go to step 10. 8 Turn the Duplex Roller Assy with your finger to check for shape and operation. Is the Duplex Roller Assy seated correctly? Also, is it free of contamination and/or damage, and does it rotate smoothly? Go to step 9. Replace Duplex Unit. 9 Check the Option Harness Assy for continuity Disconnect J27 from MCU Board. Disconnect P272 from Option Harness Assy. Is each cable of J27 <=> P272 continuous? Go to step 14. Replace Option Harness Assy. 10 Check the connections between the MCU Board and Registration Sensor. Are P/J23 and P/J232 connected correctly? Go to step 11. Reconnect P/J23 and/or P/J232 correctly. 11 Check the Left Side Harness Assy for continuity. Disconnect J23 from the MCU Board. Disconnect J232 from the Regis12 Disconnect J23 from the MCU Board and measure the voltage across P23-3 <=> ground on the MCU Board. Is the voltage about +3.3 VDC? Go to step 13. Replace the MCU Board. 13 Check the voltage across P23-5 <=> ground on the MCU Board. Remove the Lower Chute Assembly to check the operation of the Registration Sensor. Does the voltage change when you operate the Registration Input Actuator? Replace the MCU Board. Replace the Registration Sensor. 14 Check after replacing Duplex Unit. Replace Duplex Unit. Does the error still occur when printing? Go to step 15. Complete. 15 Check after replacing Fuser Assy. Replace Fuser Assy. Does the error still occur when printing? NOTE: After replacement, be sure to clear life counter value. Replace the MCU Board. Complete.tration Sensor. Is each cable of J23 <=> J232 continuous? Go to step 12. Replace the Left Side Harness Assy. (PL 3.1.18)
Remedy: 1 Check the Option Duplex for installation. Is the Option Duplex installed correctly? Go to step 3. Reseat the Option Duplex, then go to step 2. 2 Does the error still occur when the power is turned Off and On? Go to step 3. Complete. 3 Check the connections between the Duplex Board and MCU Board. Are P/J27, P/J271, P/J272 and P/J 601 connected surely? Go to step 5. Reconnect the connector(s) securely, then go to step 4. 4 Does the error still occur when the power is turned Off and On? Go to step 5. Complete. 5 Check the Duplex Harness Assy for continuity. Disconnect P/J601 from the Duplex Board. Disconnect P/J271 from the Option Harness Assy. Is each cable of P/J601 <=> P/J271 continuous? Go to step 6. Replace the Duplex Harness Assy. 6 Check the Option Harness Assy for continuity. Disconnect P/J27 from the MCU Board. Disconnect P/J 271 from the HARNESS ASSY DUP. Is each cable of P/J27<=> P/J271 continuous? Go to step 7. Replace the Option Harness Assy. 7 Check after replacing the Duplex Unit. Replace the Duplex Unit. Does the error still occur when the power is turned Off and On? Replace the MCU Board. Complete.
Máy Photocopy
Máy in mã vạch - In tem nhãn
PC- Laptop - Điện thoại
Máy in – Mực in
Máy chiếu - Màn chiếu
Máy chấm công - Kiểm soát ra vào
Máy hủy tài liệu
Máy đếm tiền, kho , quỹ
Loa - Loa bluetooth, vi tính, Karaok
Máy lạnh, Cây nước nóng lạnh
