Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Check the network connection Check the network connection using the ping command. Does the printer connect the network? Go to step 4. Go to step 2. 2 Check the network connection Reseat the network cable connector. Does the error still occur when using the server? Go to step 3. Complete. 3 Contact the System Admin to verify the following: • Are Network settings correct? • Are Address Book settings correct? • Do printer settings match server settings? Go to step 4. Make changes as necessary. 4 Check the IP Board installation Reseat the IP Board. Does the error still occur when using the server? Replace the IP Board. Complete.
Remedy: 1 Does the error still occur when the power is turned Off and On? Go to step 2. Complete. 2 Check after replacing the IP Board. Replace the IP Board. Does the error still occur when the power is turned Off and On? Replace the MCU Board. Complete.
Code: 016-530
Description: Applicable Error Code
Causes: • IP Board (ESS) (MFP PL8.1.2)
Remedy: 1 Check the LDAP settings Is LDAP set correctly? Go to step 4. Verify that LDAP settings are correct in CWIS. 2 Check the firmware version Is the firmware the latest version? Go to step 3. Update the firmware, then go to step 3. 3 Check the IP Board installation Reseat the IP Board. Does the error still occur when turning the power Off and On? Replace the IP Board. Complete.
Remedy: 1 Check for memory expansion. Is additional memory installed? Is the additional memory installed properly? Go to step 2. Install additional memory. Or, reinstall it properly. 2 In the printer driver, set the Print Mode to “Standard”. Does the error persist during printing? Go to step 3. Complete. 3 In the Control Panel, go to Admin Menu > Maintenance (Mode) and delete data by executing Clear Storage. Does the error persist during printing? The current printing job process cannot be continued because the memory capacity is exceeded. Complete.
Code: 016-720
Description: PDL Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Check the cable between the Printer and PC (or Printer and Hub). - For local printer: USB cable (USB2.0) - For network printer: Ethernet cable (10Base-T/100Base-TX / 1000Base-T) Does the cable meet the specifications? Go to step 2. Use a cable that meets the specifications. - For local printer: USB cable (USB2.0) - For network printer: Ethernet cable(10Base-T/ 100Base-TX / 1000Base-T) 2 Plug and unplug the cable. (USB cable or I/F cable) Does the error still occur when printing? Go to step 3. Complete. 3 Replace the cable. (USB cable or I/F cable) Does the error still occur when the power is turned Off and On? Replace the IP Board. Complete.
Description: Download Format Error / Download Protect Error / Download ID Error / Download Range Error / Download Check Sum Error / Download header Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Check the download file. Was the file for WC 6505 downloaded? Go to step 2. Re-download the correct file. 2 Check the cable between the Printer and PC (or Printer and Hub). - For local printer: USB cable (USB2.0) - For network printer: Ethernet cable (10Base-T/ 100Base-TX / 1000Base-T) Does the cable meet the requirements? Go to step 3. Use a cable that meets the requirements. - For local printer: USB cable (USB2.0) - For network printer: Ethernet cable (10Base-T/ 100Base-TX / 1000Base-T) 3 Plug and unplug the cable. Does the error still occur when the power is turned Off and On? Go to step 4. Complete. 4 Replace the Cable. Does the error still occur when the power is turned Off and On? Replace the IP Board. Complete.
Code: 016-753, 016-755
Description: PDF password error / PDF print disabled error
Causes:
Remedy: 1 Check the PDF data. -Enter the correct PDF document password again. -Change the PDF document security setting. Does the error still occur when printing? Complete. Update the firmware.
Code: 016-757
Description: Auditron - Invalid User
Causes:
Remedy: 1 Check the user‘s account setting in CWIS (http://xxx.xxx.xxx.xxx/ frameprinter.htm). Set the correct user‘s account (user name and password). Does the error still occur when printing? Complete. Update the firmware.