Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Unplug the ethernet cable. Does the error still occur when the power is turned Off and On? Replace the IP Board. Initialize the Network settings and configure the settings again. For details of the Network settings, refer to the User Guide.
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Cycle the power Off, then On. Does the error still occur? Replace the IP Board. Complete.
Code: 116-721
Description: Collate Full
Causes:
Remedy: 1 Cycle the power Off, then On. Does the error still occur? Go to step 2. Complete. 2 Check RAM Disk size settings. Does the error occur when printing after reducing the size setting of the RAM Disk? Split the document into blocks to decrease the number of pages to be collated. Complete.
Code: 117-315 ... 117-365
Description: Image Processor Board Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Does the error still occur when the power is turned Off and On? Replace the Image Processor Board. Complete.
Code: 123-314
Description: Image Processor Board Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Does the error still occur when the power is turned Off and On? Replace the Image Processor Board. Complete.
Code: 131-398, 131-399
Description: Image Processor Board Error
Causes: • IP Board (ESS) (SFP PL8.1.7; MFP PL8.1.2)
Remedy: 1 Does the error still occur when the power is turned Off and On? Replace the Image Processor Board. Complete.
Remedy: 1 Is the firmware the latest version? Go to step 2. Update the firmware, then go to step 2. 2 Is the phone line analog? Go to step 3. Make customer aware that the WC6505 supports only analog fax connections. 3 Connect an analog handset and listen to the connection. Is the line free of hum or severe noise? Go to step 4. Make sure line polarity is not reversed, and that the line is properly grounded. Customer might need to contact phone provider. 4 Replace the FAX Board. Does the error still occur when faxing? Replace the IP Board. Complete.