Remedy: 1 Use service diagnostics to check the Fuser life. Is the fuser at or near end-of-life? Have the customer replace the Fuser. Go to step [2]. 2 Verify that all other errors have been cleared on the printer and install a new fuser. Did the fuse on the new Fuser blow? Replace the Engine Controller Board EEPROM. Replace in the following order: Fuser Engine Controller Board Low Voltage Power Supply and wiring harness.
Code: -18
Description: Install or Reseat Transfer Unit
Remedy: 1 Is the transfer unit installed and seated properly? Go to step [2]. Reseat the transfer unit. 2 Check the Transfer Unit voltage contacts for corrosion, dirt or debris. Clean with a pencil eraser. Replace in the following order: Engine Controller Board. High Voltage Power Supply and wiring harness.
Code: -19
Description: Replace Transfer Unit
Remedy: 1 Use service diagnostics to check the life of the Transfer Unit. Is the Transfer Unit at or near end-of-life? Have the customer replace the Transfer Unit. Go to step [2]. 2 Verify that all other errors have been cleared on the printer and install a new Transfer Unit. Did the fuse blow? Replace the Engine Controller Board EEPROM. Go to step [3]. 3 Check the wiring harness from the Imaging Unit Sensing Board to the Engine Controller Board. Is the wiring defective? Replace the wiring harness. Replace the Engine Controller Board.
Code: A11, B21
Description: Jam at Door [A] [B] [C] [D] [E] A11: Jam at Door A B21: Jam at Duplex Unit
Remedy: 1 Ensure the correct weight and type of paper is loaded in the tray. See “Media and Tray Specifications” on page 1-16 for approved media types and weights. Go to step [2]. Load approved media and run a set of test prints through the printer. If a jam still occurs go to step [2]. 2 Check in and around the Registration Rollers, Imaging Units, Duplex Unit and Transfer Unit for any dirt, spilled toner, or debris. Remove any obstruction in the paper path. Complete Go to step [3]. 3 Verify the door reporting the error condition closes fully. Is the door damaged or warped? Replace the damaged door. Go to step [4]. 4 Clean the pick and feed rollers for the problem tray: Did this fix the problem? Go to step [5]. Replace the problem roller. 5 Inspect the paper tray and pick area to see if the paper is picked and feeds correctly from the tray. Go to step [6]. Replace the paper Tray or Feed Assembly. 6 Use service diagnostics to test the Hop and Feed sensors for the problem tray. Do the sensors function correctly? Go to step [7]. Replace the Feed Assembly. 7 Inspect the following actuators for damage and use service diagnostics to test the sensors operation: Registration Entrance Sensor Transfer Unit Entrance Sensor Do the actuators and sensors operate correctly? Go to step [10]. Replace the problem actuator For a problem sensor: Go to step [8] 8 Check the sensor for debris that could interfere with normal operation. Is there debris present? Clean the sensor or remove debris. Go to step [9]. 9 Verify the wiring harness for the problem sensor is free from damage or defects. Replace the sensor. Replace the wiring harness. 10 Use service diagnostics to test the tray feed motor and clutch. Note: Feed rollers located behind each right door are driven by the feed motor in the tray below. Example: The feed rollers behind Right Door A are driven by the tray 2 feed motor. Does the motor/clutch operate correctly? Go to step [12]. Replace the Feed Assembly for a bad clutch. For a bad motor go to step [11]. 11 Verify the wiring harness for the problem motor is free from damage or defects. Check the wiring to the LTA Controller Board for lower trays. Is the wiring free from damage or defects? Go to step [12]. Replace the Feed Assembly for the problem Tray. Replace the LTA Controller Board. 12 Use service diagnostics to test the Duplex Unit motor and clutches. Does the motor/clutch function correctly? Go to step [14]. Go to step [13]. 13 Inspect the wiring harness for the Duplex Unit. Is the wiring harness properly connected and free from defects? Replace the Duplex Unit. Replace the Engine Controller Board. 14 Use service diagnostics to test the Registration Motor and Registration Clutch. Does the motor/clutch function correctly? Go to step [16]. Go to step [15]. 15 Inspect the wiring harness for each motor and clutch. Are the wiring harnesses properly connected and free from defects? Replace the Engine Controller Board. Replace the problem wiring harness, clutch or motor. 16 Visually inspect the Registration Rollers for gaps between the rollers and ensure the grounding strap is in place properly. Is there a gap between the Registration Rollers? Replace the Registration Roller Assembly. Go to step [17]. 17 Check the connections from the Tray to the Engine Controller Board and/or LTA Controller Board. Replace the Engine Controller Board. Replace the LTA Controller Board. Replace the wiring harnesses.
Code: A6, A7, A10, A22
Description: Jam at Top Cover A6: Jam at the MPT or under Imaging Units. A7: Jam at Fuser Exit. A10: Jam at output area. A22: Jam in the paper feed path, including under the Imaging Units.
Remedy: 1 Ensure the correct weight and type of paper is loaded in the tray. See “Media and Tray Specifications” on page 1-16 for approved media types and weights. Go to step [2]. Load approved media and run a set of test prints through the printer. If a jam still occurs, go to step [2]. 2 Check the Registration Rollers and Transfer Unit for any spilled toner or obstructions. Clean and remove any obstruction in the paper path. Complete Go to step [3]. 3 Check the fuser for fuser wrap, debris or contamination. Remove the Fuser covers and ensure the thermistors are not broken or dislodged. Replace the Fuser. Go to step [4]. 4 Check the following rollers for excessive wear, and clean to free from dirt or debris: MPT Pick Rollers Eject Guide Assembly Rollers Fuser Rollers Exit Rollers Feeder Assembly Rollers Registration Rollers and grounding strap Did this fix the problem? Go to step [5]. Replace the appropriate roller assembly. 5 Inspect the following actuators for damage and use service diagnostics to test the sensor operation: MPT Entrance Sensor Registration Entrance Sensor Fuser Exit Sensor Transfer Unit Entrance Sensor Do the actuators and sensors operate correctly? Go to step [8]. Replace the problem actuator For a problem sensor, go to step [6] 6 Check the sensor for debris that could interfere with normal operation. Is there debris present? Clean the sensor or remove debris. Go to step [7]. 7 Verify the wiring harness for the problem sensor is free from damage or defects. Replace the sensor. Replace the wiring harness. 8 Use service diagnostics to test the following: Exit Gate Solenoid (Duplex) Face-up Solenoid (Top-Side Output) Do the solenoids operate correctly? Go to step [9]. Replace the solenoid. 9 Visually inspect the Registration Rollers for gaps between rollers and ensure the grounding strap is in place properly. Is there a gap between the Registration Rollers? Replace the Registration Roller Assembly. Go to step [10]. 10 Use service diagnostics to test the following motors/clutches. Main Feed Motor Transfer Unit Motor Registration Motor Registration Clutch Fuser Motor Does the motor/clutch function correctly? Replace the Engine Controller Board. Go to step [11]. 11 Inspect the wiring harness for each motor and clutch. Are the wiring harnesses properly connected and free from defects? Replace the Engine Controller Board. Replace the wiring harness and/or the problem motor/clutch.
Code: B8, B13
Description: Jam at Duplex Unit B8: Jam inside Duplex Unit. B13: Jam inside Duplex Unit.
Remedy: 1 Ensure the correct weight and type of paper is loaded in the tray. See “Media and Tray Specifications” on page 1-16 for approved media types and weights. Go to step [2]. Load approved media and run a set of test prints through the printer. If a jam still occurs go to step [2]. 2 Check for and remove any dirt, debris or obstructions in the paper path around the Duplex Unit. Did this correct the problem? Complete Go to step [3]. 3 Clean and check the Duplex Unit’s rollers. Do the rollers move freely and are free of dirt or debris? Go to step [4]. Replace the Duplex Unit. 4 Use Service Diagnostics to ensure the Duplex Unit Entrance, Middle and Exit actuators and sensors are functioning correctly. Go to step [5]. Replace the Duplex Unit. 5 Use service diagnostics to test the duplex motor and right and left duplex clutches. Do the motors and clutches function correctly? Go to step [6]. Replace the Duplex Unit. 6 Inspect the duplex unit’s wiring harness. If defective, replace the wiring harness. Is the harness properly seated and free from defects? Replace the Engine Controller Board. Replace the Duplex Unit.
Remedy: 1 Ensure the tray is properly installed and seated correctly. Go to step [2]. Reseat the Paper Tray. 2 Inspect the tray for damage or defects. Replace the Tray. Go to step [3]. 3 Use service diagnostics to test the paper size sensors. Do the sensors function correctly? Replace the Tray. Go to step [4]. 4 Check the wiring from the paper size sensing board to the Engine Controller Board or the LTA Controller Board. Is the wiring free from damage or defects? Tray 1 - Replace the Engine Controller Board. Tray 2, 3, 4, 5 - Replace the LTA Controller Board. Replace the wiring harness.
Remedy: 1 Ensure the correct weight and type of paper is loaded in the tray. See “Media and Tray Specifications” on page 1-16 for approved media types and weights. Go to step [2]. Load approved media and run a set of test prints through the printer. If a jam still occurs go to step [2]. 2 Inspect the tray for damage or defects and ensure the tray is inserted and properly connected. Go to step [3]. Install or replace tray. 3 Inspect the pick and feed rollers for dirt, debris, defects or excessive wear. Clean or replace the pick rollers. Go to step [4]. 4 Use service diagnostics to test the Tray Feed Motor and feed clutch. Do the motor and clutch operate correctly? Go to step [6]. Go to step [5]. 5 Check the wiring from the Feed Motor and feed clutch to the Engine Controller Board (Tray 1) or to the LTA Controller Board (Tray 2, 3, 4, 5). Is the wiring free from damage or defects? Replace the Tray Feed Assembly or Feed Motor. Replace the wiring harness. 6 Visually inspect and use service diagnostics to check the tray hop sensor is operating correctly. Tray 1 - Replace the Engine Controller Board. Tray 2, 3, 4, 5 - Replace the LTA Controller Board. Replace the Feed Assembly.
Máy Photocopy
Máy in mã vạch - In tem nhãn
PC- Laptop - Điện thoại
Máy in – Mực in
Máy chiếu - Màn chiếu
Máy chấm công - Kiểm soát ra vào
Máy hủy tài liệu
Máy đếm tiền, kho , quỹ
Loa - Loa bluetooth, vi tính, Karaok
Máy lạnh, Cây nước nóng lạnh
