• Code: 372.102
• Description: Feed Out Sensor 3 On Jam (Tray 3/4).
• Remedy: The Tray 3/4 Feed Out Sensor does not turn On within the specified time after the Feed from Tray 3 or Tray 4 has started.
  Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure • The TM Takeaway Roll Drive Gear for wear and damage • Use of paper out of spec (Refer to the spec in Chapter 6 General) • The Tray 3/4 Feed Out Sensor for contamination, improper installation, and Actuator operation failure • The Tray 3/4 Feed Out Sensor for failure: dc330 Component Control [072-103] (PL 10.12) • The connection between the Tray 3 Feed Out Sensor P/J108 and the Tray Module PWB P/549 for open circuit, short circuit, and poor contact • The TM Takeaway Motor for revolution failure: dc330 Component Control [077-035] (PL 10.9) • The connection between the MD PWB P592 and the Tray Module PWB P/J541 for open circuit, short circuit, and poor contact If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB

• Code: 372.210
• Description: Tray 3 Lift Up Fault. Tray 3 Lift Up NG has occurred 3 times in a row.
• Remedy: Remove Tray 3. Turn the power On and enter the Service Diag mode (Entering Service Diagnostics). Turn On dc330 Component Control [072-001] (Tray 3 Feed/Lift Up Motor). Does the Tray 3 Feed/Lift Up Motor rotate? Y↓ N→Is the voltage between the Tray Module PWB P/J541-10 (+) and the GND (-) +24VDC? Y↓ N→Go to +24VDC Power RAP. Turn the power Off, then measure the Tray 3 Feed/Lift Up Motor wire wound resistance. Remove the Rear Upper Cover, then measure the following resistances. • Between the Tray Module PWB P/J550-1 and P/J550-2 • Between the Tray Module PWB P/J550-3 and P/J550-4 Is the resistance approx. 4.0 Ohm for each? (At 25° C / 77° F) Y↓ N→Check the connection between the Tray Module PWB P/J550 and the Tray 3 Feed/ Lift Up Motor P/J221 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray 3 Feed/Lift Up Motor (PL 10.3). Measure the resistance between the Tray Module PWB P/J550-1/2/3/4 and the Frame. Is the resistance infinite for all? Y↓ N→Check the wires of the pins with non-infinite resistance for peeled-off coatings and short circuits due to pinching. Replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB Press the Stop button. Turn On DC330 [072-102] (Tray 3 Nudger Level Sensor). Use a sheet of paper, etc. to block/clear the light path to the Tray 3 Nudger Level Sensor. Does the display change between High/Low? Y↓ N→Use Transmissive Sensor RAP to check the Tray 3 Nudger Level Sensor. Press the Stop button and turn the power Off. Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load. If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB

• Code: 372.212
• Description: Tray 3 Paper Size Sensor Broken. Abnormal Analog voltage to Digital value from Tray 3 Size Sensor was detected.
• Remedy: Check the following: • Broken link and breakage at the bottom of the tray • The Actuator at the rear of the Tray for operation failure • The Tray 3 Paper Size Sensor for failure: dc140 Analog Monitor [072-200], dc330 Component Control [072-104] (PL 10.1 Item 8) • Check the connection between the Tray 3 Paper Size Sensor P/J101 and the Tray Module PWB P/549 for open circuit, short circuit, and poor contact If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB

• Code: 372.900
• Description: Tray 3 Feed Out Sensor Static Jam. When the power was turned On, the M/C was stopped (Cycle Down/ Shut Down), or when the interlocks were closed (all interlocks including options), the Tray 3 Feed Out Sensor detected paper.
• Remedy: Check the following: • The Tray 3 Feed Out Sensor for remaining paper, contamination, Actuator return failure, or improper installation • The Tray 3 Feed Out Sensor for failure: dc330 Component Control [072-103] (PL 10.12) • The connection between the Tray 3 Feed Out Sensor P/J108-1 and the Tray Module PWB P/549-A3 for short circuit • The connection between the MD PWB P592-A6 and the Tray Module PWB P/J541-6 for short circuit If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB

• Code: 372.940
• Description: Tray 3 Lift Up NG. After the Tray 3 Lift Up has started, the Tray 3 Nudger Level Sensor did not turn On within the specified time.
• Remedy: 1. Pull out and reinsert Tray 3 and check for improper loading of paper. 2. Enter dc122 Fault History. If this failure occurs frequently, go to RAP 372.210 .

• Code: 373.101
• Description: Tray 4 Miss Feed. The Tray 4 Feed Out Sensor does not turn On within the specified time after the Feed from Tray 3 has started.
• Remedy: Remove the Rear Upper Cover and the Rear Cover. Check the connection between the MD PWB J592 and the Tray Module PWB P/J541 for open circuit, short circuit, and poor contact.
  Turn the power On and enter the Diag mode. Turn On dc330 Component Control [073-001] (Tray 4 Feed/Lift Up Motor). Does the Tray 4 Feed/Lift Up Motor rotate? Y↓ N→Is the voltage between the Tray Module PWB P/J541-10 (+) and the GND (-) +24VDC? Y↓ N→Go to +24VDC Power RAP. Turn the power Off, then measure the Tray 4 Feed/Lift Up Motor wire wound resistance. Check the resistance of the following. • Between the Tray Module PWB P/J550-5 and P/J550-6 • Between the Tray Module PWB P/J550-7 and P/J550-8 Is the resistance approx. 4.0 Ohm for each? (At 25° C / 77° F) Y↓ N→Check the connection between the Tray Module PWB P/J550 and the Tray 4 Feed/ Lift Up Motor P/J222 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray 4 Feed/Lift Up Motor (PL 10.3 Item 3). Measure the resistance between the Tray Module PWB P/J550-5/6/7/8 and the Frame. Is the resistance infinite for all? Y↓ N→Check the wires of the pins with non-infinite resistance for peeled-off coatings and short circuits due to pinching. Replace the following parts in sequence: • Tray Module PWB (PL 10.9) • MD PWB • MCU PWB Press the Stop button. Turn On DC330 [077-037] (TM Takeaway Motor 2). Does the TM Takeaway Motor 2 rotate? Y↓ N→Is the voltage between the TM Takeaway Motor 2 P/J226-2/5 (+) and the GND (-) +24VDC? Y↓ N→Go to +24VDC Power RAP. Turn the power Off, disconnect the TM Takeaway Motor 2 connector P/J226. Measure the TM Takeaway Motor 2 wire wound resistance. • Between the TM Takeaway Motor 2 P/J226-2 and P/J226-1 • Between the TM Takeaway Motor 2 P/J226-2 and P/J226-3 • Between the TM Takeaway Motor 2 P/J226-5 and P/J226-4 • Between the TM Takeaway Motor 2 P/J226-5 and P/J226-6 Is the resistance approx. 0.85 Ohm for each? (At 25° C / 77° F) Y↓ N→Replace the TM Takeaway Motor 2 (PL 10.9). Measure the resistance between the disconnected TM Takeaway Motor 2 connectors P/ J226-1/3/4/6 and the Frame. Is the resistance infinite for all? Y↓ N→Check the wires of the pins with non-infinite resistance for peeled-off coatings and short circuits due to pinching. Check the connection between the Tray Module PWB P/J552 and the TM Takeaway Motor 2 P/J226 for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts in sequence: • Tray Module PWB (PL 10.9) • MD PWB • MCU PWB Press the Stop button and open the L/H Cover. Turn On DC330 [073-103] (Tray 4 Feed Out Sensor). Move the Actuator manually to block/clear the light path to the Tray 3 Feed Out Sensor. Does the display change between High/Low? Y↓ N→Use Transmissive Sensor RAP to check the Tray 4 Feed Out Sensor. Press the Stop button and turn the power Off. Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • The Feed Roll, Retard Roll, and Nudger Roll for contamination, wear, and revolution failure • The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure • The Feed Roll, Retard Roll, and Nudger Roll Drive Gears for wear and damage • The TM Takeaway Roll Drive Gear for wear and damage • Use of paper out of spec (refer to theMedia and Tray Specifications) If no problems are found, replace the following parts in sequence: • Tray Module PWB (PL 10.9) • MD PWB • MCU PWB

• Code: 373.102
• Description: Feed Out Sensor 3 On Jam (Tray 4). The Tray 4 Feed Out Sensor does not turn On within the specified time after the Feed from Tray 4 has started.
• Remedy: Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • The TM Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure • The TM Takeaway Roll Drive Gear for wear and damage • Use of paper out of spec (refer to Media and Tray Specifications). • The Tray 4 Feed Out Sensor for contamination, improper installation, and Actuator operation failure • The Tray 4 Feed Out Sensor for failure: dc330 Component Control [073-103] (PL 10.12) • The connection between the Tray 4 Feed Out Sensor P/J112 and the Tray Module PWB P/J548 for open circuit, short circuit, and poor contact • The TM Takeaway Motor 2 for revolution failure: dc330 Component Control [077-037] (PL 10.9) • The connection between the MD PWB P592 and the Tray Module PWB P/J541 for open circuit, short circuit, and poor contact If no problems are found, replace the following parts in sequence: • Tray Module PWB (PL 10.9) • MD PWB • MCU PWB

• Code: 373.210
• Description: Tray 4 Lift Up Fault. Tray 4 Lift Up NG has occurred 3 times in a row.
• Remedy: Remove Tray 4. Turn the power On and enter the Service Diag mode (Entering Service Diagnostics). Turn On dc330 Component Control [073-001] (Tray 4 Feed/Lift Up Motor). Does the Tray 3 Feed/Lift Up Motor rotate? Y↓ N→Is the voltage between the Tray Module PWB P/J541-10 (+) and the GND (-) +24VDC? Y↓ N→Go to +24VDC Power RAP. Turn the power Off, then measure the Tray 4 Feed/Lift Up Motor wire wound resistance. Remove the Rear Upper Cover, then measure the following resistances. • Between the Tray Module PWB P/J550-5 and P/J550-6 • Between the Tray Module PWB P/J550-7 and P/J550-8 Is the resistance approx. 4.0 Ohm for each? (At 25° C / 77° F) Y↓ N→Check the connection between the Tray Module PWB P/J550 and the Tray 4 Feed/ Lift Up Motor P/J222 for open circuit, short circuit, and poor contact. If there are no problems, replace the Tray 4 Feed/Lift Up Motor (PL 10.3 Item 3). Measure the resistance between the Tray Module PWB P/J550-5/6/7/8 and the Frame. Is the resistance infinite for all? Y↓ N→Check the wires of the pins with non-infinite resistance for peeled-off coatings and short circuits due to pinching. Replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB Press the Stop button. Turn On DC330 [073-102] (Tray 4 Nudger Level Sensor). Use a sheet of paper, etc. to block/clear the light path to the Tray 4 Nudger Level Sensor. Does the display change between High/Low? Y↓ N→Use Transmissive Sensor RAP to check the Tray 4 Nudger Level Sensor. Press the Stop button and turn the power Off. Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load. If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB