• Code: 377.106
• Description: Exit Sensor 1 On Jam. The Fuser Exit Sensor does not turn On within the specified time after the Reg Clutch On.
• Remedy: Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure • The Reg Roll and Pinch Roll for contamination, wear, and revolution failure • The 2nd BTR for contamination, wear, and revolution failure • The Fuser for wound up, stuck paper • Each Takeaway Roll Drive Gear for wear and damage • The Reg Roll Drive Gear for wear and damage • The 2nd BTR Contact Retract Drive Gear for wear or damage • The Fuser Drive Gear for wear and damage • Use of paper out of spec (refer to the Media and Tray Specifications). • The Fuser Exit Sensor for contamination, improper installation, and Actuator operation failure • The Fuser Exit Sensor for failure: dc330 Component Control [077-101] (PL 7.1) • The connection between the Fuser Assembly DJ600 and the MCU PWB P/J431 for open circuit, short circuit, and poor contact • The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2) • The 2nd BTR Contact Retract Motor for revolution failure: DC330 [094-003] (Contact), DC330 [094-004] (Retract) (PL 14.4) • The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1) • The Takeaway Motor for revolution failure: DC330 [077-050] (PL 15.1) • The Reg Clutch for failure: DC330 [077-002] (PL 15.2) If no problems are found, replace the following parts in sequence: • MCU PWB • MD PWB

• Code: 377.109
• Description: Exit Sensor 2 On Jam. After the Fuser Exit Sensor turned On, the Exit 2 Sensor did not turn ON within the specified time.
• Remedy: Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure • The Fuser for wound up, stuck paper • Each Exit Roll Drive Gear for wear and damage • The Exit 2 Gate for operation failure • Use of paper out of spec (refer to theMedia and Tray Specifications). • The Exit 2 Sensor for contamination, improper installation, and Actuator operation failure • The Exit 2 Sensor for failure: dc330 Component Control [077-100] (PL 17.4) • The connection between the Exit 2 Sensor P/J164 and the MD PWB P/J522 for open circuit, short circuit, and poor contact • The Fuser Drive Motor for revolution failure: DC330 [010-006] (PL 3.1) • The Exit 2 Drive Motor for revolution failure: DC330 [077-060] (PL 17.4) • The Exit 2 Gate Solenoid for failure: DC330 [077-003] (PL 17.5) If no problems are found, replace the following parts in sequence: • MD PWB • MCU PWB

• Code: 377.110
• Description: POB Sensor On Jam. The POB Sensor does not turn On within the specified time after the Reg Clutch On.
• Remedy: Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure • The Reg Roll and Pinch Roll for contamination, wear, and revolution failure • The 2nd BTR for contamination, wear, and revolution failure • The Transfer Belt for wound up, stuck paper • Each Takeaway Roll Drive Gear for wear and damage • The Reg Roll Drive Gear for wear and damage • The 2nd BTR Contact Retract Drive Gear for wear or damage • Use of paper out of spec (refer to the Media and Tray Specifications). • The POB Sensor for contamination and improper installation • The POB Sensor for failure: dc330 Component Control [077-102] (PL 14.4) • The connection between the POB Sensor P/J180 and the MD PWB P/J523 for open circuit, short circuit, and poor contact • The Main Drive Motor for revolution failure: DC330 [042-002] (PL 3.2) • The 2nd BTR Contact Retract Motor for revolution failure: DC330 [094-003] (Contact), DC330 [094-004] (Retract) (PL 14.4) • The Takeaway Motor for revolution failure): DC330 [077-050] (PL 15.1) • The Regret Clutch for failure: DC330 [077-002] (PL 15.2) If no problems are found, replace the following parts in sequence: • MD PWB • MCU PWB

• Code: 377.130
• Description: Reg Sensor On Jam (Duplex Direct). The Reg Sensor does not turn On within the specified time after the Reg Clutch On after the Feed has started in Duplex Direct mode.
• Remedy: Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • Each Duplex Roll and Pinch Roll for contamination, wear, and revolution failure • Each Duplex Roll Drive Gear for wear and damage • Use of paper out of spec (refer to the Media and Tray Specifications). • The Reg Sensor for contamination, improper installation, and Actuator operation failure • The Reg Sensor for failure: dc330 Component Control [077-103] (PL 15.2) • The connection between the Reg Sensor P/J160 and the MD PWB P/J523 for open circuit, short circuit, and poor contact • The Duplex Motor for revolution failure: DC330 [077-073] (PL 14.5) If no problems are found, replace the following parts in sequence: • MD PWB • MCU PWB

• Code: 377.131
• Description: Duplex Wait Sensor On Jam. The Duplex Wait Sensor does not turn On within the specified time after the Exit 2 Drive Motor has started rotating in the Duplex intake direction.
• Remedy: Check the following: • A paper transportation failure due to a foreign substance/burr on the paper path • Each Duplex Roll and Pinch Roll for contamination, wear, and revolution failure • Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure • Each Duplex Roll Drive Gear for wear and damage • Each Exit Roll Drive Gear for wear and damage • The Exit 2 Gate for operation failure • Use of paper out of spec (refer to the Media and Tray Specifications). • The Duplex Wait Sensor for contamination, improper installation, and Actuator operation failure • The Duplex Wait Sensor for failure: dc330 Component Control [077-108] (PL 14.5) • The connection between the Duplex Wait Sensor P/J175 and the MD PWB P/J523 for open circuit, short circuit, and poor contact • The Duplex Motor for revolution failure: DC330 [077-073] (PL 14.5) • The Exit 2 Drive Motor for revolution failure: DC330 [077-062] (PL 17.4) • The Exit 2 Gate Solenoid for failure: DC330 [077-003] (PL 17.5) If no problems are found, replace the following parts in sequence: • MD PWB • MCU PWB

• Code: 377.211
• Description: Tray Module Kind Mismatch. A different type of Tray Module is connected.
• Remedy: 1. Turn the power Off and On. 2. Turn the power Off and check the following: • The DIP Switch settings on the Tray Module PWB
  Tray Type SW1 SW2 SW3 SW4 3TM ON OFF OFF ON TTM OFF ON ON ON
  • The connection between the MD PWB P592 and the Tray Module PWB P/J541 for open circuit, short circuit, and poor contact If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB

• Code: 377.212
• Description: Tray Module Reset Fault. The Tray Module reset was detected.
• Remedy: 1. Turn the power Off and On. 2. Check whether the voltage between the Tray Module PWB P/J541-12 (+) and the GND (- ) is +5VDC and whether the voltage between the Tray Module PWB P/J541-10 (+) and the GND (-) is +24VDC. 3. Turn the power Off and check the connection between the MD PWB P592 and the Tray Module PWB P/J541 for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB

• Code: 377.214
• Description: Tray Module Logic Fault. I/F mismatch between the IOT and the Tray Module was detected.
• Remedy: 1. Turn the power Off and On. 2. Turn the power Off and check the connection between the MD PWB P592 and the Tray Module PWB P/J541 for open circuit, short circuit, and poor contact. If no problems are found, replace the following parts in sequence: • Tray Module PWB • MD PWB • MCU PWB