• Code: 11,038.61
• Display: 11,038.61 DMC_PROG_FAULT(38)
• Description: A/D Input Out of Range. This error is generated during MEDUSA ASIC analog to digital calibration and indicates that one or more of the A/D mixed inputs, 5 volt, 40 volt or 3.3 volts, are out of tolerance.

• Code: 11,039.62
• Display: 11,039.62 DMC_PROG_FAULT(39)
• Description: Printhead NVRAM Read Failure. An attempt to read the non-volatile memory on the printhead, via the I2C interface, failed. This can happen if the wires are loose to the printhead or if the NVRAM part does not ACK the read request.

• Code: 12,002.62
• Display: 12,002.62 ITC_PROG_FAULT(2)
• Description: This is a secondary failure. Something failed resulting in the message stack overflowing. Unable to Send Message. The ITC send message function, itc_send_msg(), was unable to place the specified message in the destination message queue (msgQSend() returned fail code). A full message queue is most likely the cause.

• Code: 13,001.40
• Display: 13,001.40: TCH_JS_LEFT_OPEN
• Description: The thermistor in the left jet stack appears to be open. Check the printhead cabling. Replace the printhead.

• Code: 13,002.41
• Display: 13,002.41 TCH_JS_LEFT_SHORT
• Description: The thermistor in the left jet stack appears to be shorted. Check the printhead cabling. Replace the printhead.

• Code: 13,003.42
• Display: 13,003.42: TCH_JS_LEFT_HOT
• Description: The left jet stack heater is running away. Unplug the printer NOW! Check the printhead cabling. Replace the printhead.

• Code: 13,004.43
• Display: 13,004.43: TCH_JS_LEFT_SLOW
• Description: The left jet stack heater is not heating at all, or is heating too slowly. Ensure the printer is not located next to an air-conditioning duct. Check that the printhead-to-drum gap is not too close (the drum can act as a heatsink). Inspect the printer wiring. Replace the printhead.

• Code: 13,011.66
• Display: 13,011.66 tc_bomb(this, 11)
• Description: Bad TCH message in fault state. While in the divice fault state, the reervoir thermal manager received an unexpected message, not a turn off or a regulate command. The device fault state is entered whenever the engine firmware detects a device fault (x,xxx.4x).