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Code :
  • Code: 11-005-120, 11-006-120, 11-310-120, 11-311-120
  • Description: Front Tamper Move Failure RAP 11-005-120 Front tamper fails to move to the front position. 11-006-120 Front tamper fails to move to the rear position. 11-310-120 Front tamper not at the front home position. 11-311-120 Front tamper not at the rear home position.
  • Remedy: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-003 and 11-005 alternately. The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 11G-120 1K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J9, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.112 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-310. Actuate the front tamper home sensor, Q11-310. The display changes. Y↓N→Go to Flag 1. Check Q11-310. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J16, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Front tamper home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.
  • Code: 11-005-130, 11-006-130, 11-310-130, 11-311-130
  • Description: Front Tamper Move Failure RAP 11-005-130 The front tamper fails to move to the front position. 11-006-130 The front tamper fails to move to the rear position. 11-310-130 The front tamper is not at the front home position. 11-311-130 The front tamper is not at the rear home position. NOTE: The home position is the outermost position.
  • Remedy: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-005 tamper motor front move, then 11-003 tamper motor front home. The front tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-003. Refer to: • GP 10, How to Check a Motor. • P/J404, Carriage PWB. • 11C-130, HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Front tamper motor, PL 11.46 Item 10. Enter dC330, code 11-310, actuate the front tamper home sensor by using the stacked codes, 11-003 and 11-005 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-310. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-130, HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage assembly, PL 11.46 Item 1. Go to Flag 3. Check the harness and connectors P/J412 and P/J432. Also check the harness and connectors P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary, PL 11.46.
  • Code: 11-005-170, 11-006-170, 11-310-170, 11-311-170
  • Description: Compiler Carriage Front Tamper Move Failure RAP 11-005-170 The compiler carriage front tamper fails to move to the front position. 11-006-170 The compiler carriage front tamper fails to move to the rear position 11-310-170 The compiler carriage front tamper is not at the front home position. 11-311-170 The compiler carriage front tamper is not at the rear home position.
  • Remedy: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-005 tamper motor front move, then 11-003 tamper motor front home. The front tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-003. Refer to: • GP 10, How to Check a Motor. • P/J404, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Front tamper motor, PL 11.72 Item 10. Enter dC330, code 11-310, actuate the front tamper home sensor by using the stacked codes, 11-003 and 11-005 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-310. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170, HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage assembly, PL 11.72 Item 1. Go to Flag 3. Check the connectors and harness between P/J412 and P/J432. Also check the connectors and harness between P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring, or install new components as necessary.
  • Code: 11-007-110, 11-008-110, 11-312-110, 11-313-110, 11-319-110
  • Description: Rear Tamper Move Failure RAP 11-007-110 Rear tamper fails to move to the front position. 11-008-110 Rear tamper fails to move to the rear position. 11-312-110 Rear tamper is not at the front home position. 11-313-110 Rear tamper is not at the rear home position. 11-319-110 Rear tamper is not at the away home position. NOTE: The away home position is with the rear tamper approximately halfway along it’s travel.
  • Remedy: •. Check for damage or obstructions that would prevent the tamper assembly from operating correctly. If necessary, install a new tamper assembly, PL 11.16 Item 1. • Jams can be caused by removing prints from bin 1 before the machine has finished printing. If the tampers are touched while they are moving, they may stall and cause the machine to shutdown. The resulting shutdown can cause un-clearable jams in the finisher and the tray 3 and tray 4 to paper path interface. • Jams can also be caused if the tray settings do not match the paper in the trays. Make sure the tray settings are correct. • Check the condition of the front tamper drive belt and that it is correctly tensioned. Tensioning is achieved by a spring on the motor, the motor should be free to move. • If there is a large jam of paper above bin 1 that has obstructed the tampers, this has probably been caused by poorly stacked sets failing to actuate the bin 1 upper level sensor. Perform the following: – Check the paper for defects that could degrade the tamping operation e.g. curl, paper condition, buckling or paper type. Refer to IQ1 Image Quality Entry RAP. – Check the operation of the paddle roll, refer to 11-024-110, 11-025-110 Paddle Roll Failure RAP. – Check the operation of the bin 1 upper level sensor, refer to 11-030-110, 11-334-110, 11-335-110, 11-336-110 Bin 1 Movement Failure RAP. – Refer to the 11J-110 Mis-Registration in Stapled Sets and Non-Stapled Sets RAP. – Check the 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch Settings RAP.
    NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the home and inboard positions. Y↓N→Go to Flag 3. Check the rear tamper motor, MOT11-004. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.16 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 11-311, actuate the rear tamper home sensor Q11-311. The display changes. Y↓N→Go to Flag 1 and check Q11-311. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. NOTE: The away home position is used for short edge feed small paper. This saves unnecessary rear tamper travel. Enter dC330, actuate the rear tamper away home sensor Q11-319. The display changes. Y↓N→Go to Flag 2 and check Q11-319. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J312, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper away home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 6 Final Actions.
  • Code: 11-007-120, 11-008-120, 11-312-120, 11-313-120, 11-319-120
  • Description: Rear Tamper Move Failure RAP 11-007-120 Rear tamper fails to move to the front position. 11-008-120 Rear tamper fails to move to the rear position. 11-312-120 Rear tamper is not at the front home position. 11-313-120 Rear tamper is not at the rear home position. 11-319-120 Rear tamper is not at the away home position.
  • Remedy: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, codes 11-004 and 11-006 alternately. The rear tamper moves between the home and inboard positions. Y↓N→Go to Flag 3. Check the rear tamper motor, MOT11-004. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. • P/J9, 1K LCSS PWB. • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Tamper assembly, PL 11.112 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 11-311. Actuate the rear tamper home sensor Q11-311. The display changes. Y↓N→Go to Flag 1. Check Q11-311. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J16, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. NOTE: The away home position is used for short edge feed small paper. This saves unnecessary rear tamper travel. Enter dC330. Actuate the rear tamper away home sensor Q11-319. The display changes. Y↓N→Go to Flag 2. Check Q11-319. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J16, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Rear tamper away home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 6 Final Actions.
  • Code: 11-007-130, 11-008-130, 11-312-130, 11-313-130
  • Description: Rear Tamper Move Failure RAP 11-007-130 The rear tamper fails to move to the front position. 11-008-130 The rear tamper fails to move to the rear position. 11-312-130 The rear tamper is not at the front home position. 11-313-130 The rear tamper is not at the rear home position. NOTE: The home position is the outermost position.
  • Remedy: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-006 tamper motor rear move, then 11-004 tamper motor rear home. The rear tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-004. Refer to: • GP 10, How to Check a Motor. • P/J402, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Rear tamper motor, PL 11.46 Item 10. Enter dC330, code 11-311, actuate the front tamper home sensor by using the stacked codes, 11-004 and 11-006 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-311. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage assembly, PL11.46/1. Go to Flag 3. Check the harness and connectors P/J412 and P/J432. Also, check the harness and connectors P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary.
  • Code: 11-007-170, 11-008-170, 11-312-170, 11-313-170
  • Description: Compiler Carriage Rear Tamper Move Failure RAP 11-007-170 The compiler carriage rear tamper fails to move to the front position. 11-008-170 The compiler carriage rear tamper fails to move to the rear position 11-312-170 The compiler carriage rear tamper is not at the front home position. 11-313-170 The compiler carriage rear tamper is not at the rear home position
  • Remedy: NOTE: All HCSS BM interlocks must be made to supply +24V to the motors. Enter dC330, codes 11-006 tamper motor rear move, then 11-004 tamper motor rear home. The rear tamper moves between the inboard and home positions. Y↓N→Go to Flag 2. Check the motor, MOT11-004. Refer to: • GP 10, How to Check a Motor. • P/J402, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Rear tamper motor, PL 11.72 Item 10. Enter dC330, code 11-311, actuate the front tamper home sensor by using the stacked codes, 11-004 and 11-006 to move the tamper. Observe the display. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-311. Refer to: • GP 11 How to Check a Sensor. • P/J407, Carriage PWB. • 11C-170 HCSS BM Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.72 Item 5. • Compiler carriage assembly, PL 11.72 Item 1 Go to Flag 3. Check the connectors and harness between P/J412 and P/J432. Also check connectors and harness P/J401 and P/J428, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring, or install new components as necessary.
  • Code: 11-012-130, 11-014-130, 11-315-130, 11-316-130
  • Description: Compiler Carriage Position Failure RAP 11-012-130 The compiler carriage is not at the home position. 11-014-130 The compiler carriage fails to move. 11-315-130 The carriage upper limit switch is actuated. 11-316-130 The carriage lower limit switch is actuated. NOTE: The home position is with the compiler carriage at the upper limit position.
  • Remedy: NOTE: All HCSS interlocks must be made to supply +24V to the motors. Enter dC330, code 11-315. Actuate the carriage upper limit switch, S11-315. The display changes. Y↓N→Go to Flag 1. Check the switch. Refer to: • GP 13, How to Check a Switch. • P/J415, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage upper limit switch, PL 11.44 Item 1. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-316. Actuate the carriage lower limit switch, S11-316. The display changes. Y↓N→Go to Flag 2. Check the switch. Refer to: • GP 13, How to Check a Switch. • P/J415, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage lower limit switch, PL 11.44 Item 10. • HCSS PWB, PL 11.56 Item 5. Enter dC330, codes 11-014 CC motor move up, then, 11-016 CC motor move down. The compiler carriage moves between the top and bottom limits. Y↓N→Go to Flag 3. Check the compiler carriage elevator motor, MOT11-013. Refer to: • GP 10, How to Check a Motor. • P/J415, HCSS PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Compiler carriage elevator motor, PL 11.44 Item 8. • HCSS PWB, PL 11.56 Item 5. Enter dC330, code 11-317. Actuate the Compiler carriage safety switch, S11-317. The display changes. Y↓N→Go to Flag 4. Check the switch. Refer to: • GP 13, How to Check a Switch. • P/J406, Carriage PWB. • 11C-130 HCSS Power Distribution RAP. Install new components as necessary: • Carriage PWB, PL 11.46 Item 5. • Compiler carriage safety switch, PL 11.47 Item 4. Go to Flag 5, check the harness and connectors P/J410 and P/J434, refer to GP 7. The wiring and connectors are good. Y↓N→Repair the wiring or install new components as necessary. Perform SCP 6 Final Actions.
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