• Code: 11-306-171, 11-309-171
• Description: HVF Inserter Interlock RAP 11-306-171 The inserter top cover interlock was detected open in the run mode. 11-309 The inserter left hand door was detected open in the run mode.
• Remedy: Enter dC330, code 11-306. Open and close the top cover to actuate the switch. The display changes Y↓N→Refer to: • GP 13 How to Check a Switch. •, Flag 1 and Flag 2. • P/J1, P/J5, P/J4, Inserter PWB. • P/J701, P/J703, HVF Control PWB. • Check the wiring, GP 7. If necessary install new components: • Inserter top cover interlock switch, PL 11.177 Item 8. • Inserter PWB, PL 11.179 Item 9. • HVF Control PWB, PL 11.157 Item 2. Open the top cover. Enter dC330, code 11-431, open and close the left hand door to actuate the switch. The display changes. Y↓N→Refer to: • GP 13 How to Check a Switch. •, Flag 3 and Flag 4. • P/J2, P/J4, Inserter PWB. • P/J701, HVF Control PWB • Check the wiring, GP 7. If necessary install new components: • Inserter left door interlock switch, PL 11.175 Item 18. • Inserter PWB, PL 11.179 Item 9. • HVF Control PWB, PL 11.157 Item 2. The fault may be intermittent. Check the wiring and the routing of the harness. Refer to GP 7.

• Code: 11-307-171, 11-308-171
• Description: Tri-folder Interlock RAP 11-307-171 The Tri-folder top cover interlock was detected open during a run. 11-308-171 The Tri-folder front door interlock was detected open during a run.
• Remedy: NOTE: The two yellow, +24V interlock LEDs on the BM PWB will extinguish if a tri-folder interlock is open. shows the location of the components. Check that the yellow, +24V interlock LED on the BM PWB is lit. The LED is lit. Y↓N→Go to Flag 1, Flag 2 and Flag 3. Check the wiring and repair as necessary. Check the TF top cover interlock switch and the TF front door interlock switch, S11-393. Refer to: • GP 13 How to Check a Switch. • P/J601, Tri Folder Control PWB. • P/J553, BM PWB. • P/J559, BM PWB. • P/J131, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Top cover interlock switch, PL 11.197 Item 3. • Front door interlock switch, PL 11.197 Item 2. • Tri-folder PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. • HVF PWB, PL 11.157 Item 2. Enter dC330, code 11-393. Open the tri-folder front door. The display changes. Y↓N→Go to Flag 4 and Flag 5. Check the wiring and repair as necessary. Check the tri-folder front door interlock, S11-393. Refer to: • GP 13 How to Check a Switch. • P/J605, P/J602, Tri Folder Control PWB. • P/J563, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Tri-folder front door interlock switch, PL 11.197 Item 3. • Tri-folder PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Enter dC330, code 11-394. Open the tri-folder top cover. The display changes. Y↓N→Go to Flag 6 and Flag 7. Check the wiring and repair as necessary. Check the Tri-folder top cover interlock sensor, Q11-394. Refer to: • GP 11 How to Check a Sensor. • P/J605, P/J602, Tri Folder Control PWB. • P/J563, BM PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Top cover interlock sensor, Q11-394, PL 11.190 Item 10. • Tri-folder PWB, PL 11.193 Item 16. • BM PWB, PL 11.166 Item 10. Perform SCP 6 Final Actions.

• Code: 11-320-110, 11-322-110
• Description: Ejector Movement Failure RAP 11-320-110 The ejector is not at the home position. 11-322-110 The ejector fails to perform a cycle of operation. NOTE: A cycle of operation for the ejector is to cycle from the home position to the out position and back to the home position.
• Remedy: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. Enter dC330, code 11-322, actuate the ejector out sensor, Q11-322. The display changes. Y↓N→Go to Flag 2. Check Q11-322. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J304, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector out sensor, Q11-322, PL 11.18 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-320, actuate the ejector home sensor, Q11-320. The display changes. Y↓N→Go to Flag 1. Check Q11-320. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J304, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector home sensor, Q11-320, PL 11.18 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-023 ejector cycle, check the operation of the ejector motor MOT11-020. The ejector motor runs. Y↓N→Go to Flag 3. Check the ejector motor, MOT11-020. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J303, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or Install new components as necessary: • Ejector assembly, PL 11.18 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330, code 11-023 ejector cycle, check the ejector cycles. Stack the code 11-320 ejector sensor home, then cycle the ejector. Stack the code 11-322 ejector sensor out, then cycle the ejector. The ejector actuates the ejector home sensor and the ejector out sensor. Y↓N→Refer to GP 7, check the following components; •. Pulley/drive gear, PL 11.18. • Ejector belt, PL 11.18 Item 5. Install new components as necessary: • Pulley/drive gear, PL 11.18. • Ejector belt, PL 11.18 Item 5. The ejector cycles noisily, colliding with the end stops. Y↓N→Check the stapler to ensure the staples are correctly formed. Mis-formed staples can cause the set to hang in the stapler causing ejector movement failures. The staples are correctly formed. Y↓N→Clear the staple head of any mis-formed staples, then check the operation of the stapler. If necessary, install a new staple head unit, PL 11.20 Item 5. If the ejector is still not moving, install a new ejector assembly, PL 11.18 Item 1. Perform SCP 6 Final Actions. Go to Flag 4. +5v is available at P/J304 between pins 7 and 8. Y↓N→Go to the 11D-110 2K LCSS Power Distribution RAP. Connect a service meter at P/J304 between pins 8 and 9. Slowly rotate the ejector motor encoder. The voltage changes between +5V and 0V. Y↓N→Go to Flag 4. Check the wiring and connectors between the ejector motor encoder sensor and the 2K LCSS PWB. If necessary repair the wiring. If the wiring is good, install a new ejector motor encoder sensor, PL 11.18 Item 3. Perform the 11G-110 2K LCSS PWB Damage RAP, if necessary install a new 2K LCSS PWB, PL 11.26 Item 1.

• Code: 11-320-120, 11-322-120
• Description: Ejector Movement Failure RAP 11-320-120 The ejector is not at the home position. 11-322-120 The ejector fails to perform a cycle of operation. NOTE: A cycle of operation for the ejector is to move from the home position to the out position and back to the home position.
• Remedy: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. NOTE: In diagnostics, actuating any 1K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested. NOTE: For clarity, the 1K LCSS is shown removed from the machine. Enter dC330, code 11-322, ejector out sensor, Q11-322. Actuate Q11-322. The display changes. Y↓N→Go to Flag 2. Check Q11-322. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J8, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector out sensor, Q11-322, PL 11.114 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-320, ejector home sensor, Q11-320. Actuate Q11-320. The display changes. Y↓N→Go to Flag 1. Check Q11-320. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. •. • P/J8, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • Ejector home sensor, Q11-320, PL 11.114 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-023 to check the operation of the ejector motor, MOT11-020. MOT11- 020 runs. Y↓N→Go to Flag 3. Check MOT11-020. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Motor. •. • P/J15, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or Install new components as necessary: • Ejector assembly, PL 11.114 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330, code 11-023 ejector cycle, check the ejector cycles. Stack the code 11-320 ejector sensor home, then cycle the ejector. Stack the code 11-322 ejector sensor out, then cycle the ejector. The ejector actuates the ejector home sensor and the ejector out sensor. Y↓N→Refer to GP 7, check the following components; •. Pulley/drive gear, PL 11.114. • Ejector belt, PL 11.114 Item 5. Install new components as necessary: • Pulley/drive gear, PL 11.114. • Ejector belt, PL 11.114 Item 5. The ejector cycles noisily, colliding with the end stops. Y↓N→Check the stapler to ensure the staples are correctly formed, refer to the 11-364-120 Stapling Failure RAP. Mis-formed staples can cause the set to hang in the stapler causing ejector movement failures. The staples are correctly formed. Y↓N→Clear the staple head of any mis-formed staples, then check the operation of the stapler. If necessary, install a new staple head unit, PL 11.116 Item 5. If the ejector is still not moving, install a new ejector assembly, PL 11.114 Item 1. Perform SCP 6 Final Actions. Go to Flag 4. +5V is available at P/J8 between pins 7 and 8. Y↓N→Go to the 11C-120 1K LCSS Power Distribution RAP. Connect a service meter at P/J8 between pins 8 and 9. Slowly rotate the ejector motor encoder. The voltage changes between +5V and 0V. Y↓N→Go to Flag 4. Check the wiring and connectors between the ejector motor encoder sensor and the 1K LCSS PWB. If necessary repair the wiring. If the wiring is good, install a new ejector motor encoder sensor, PL 11.114 Item 3. Perform the 11F-120 1K LCSS PWB Damage RAP, if necessary install a new 1K LCSS PWB, PL 11.124 Item 1.

• Code: 11-364-110
• Description: Stapling Failure RAP 11-364-110 Staples in the stapling head are not primed.
• Remedy: NOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed state on the UI. Make sure that the correct sensor or switch is tested.. Enter dC330, code 11-361, actuate the SH 1 paper sensor, Q11-361. The display changes. Y↓N→Go to Flag 1. Check Q11-361. Refer to: • 11G-110 2K LCSS PWB Damage RAP. • GP 11, How to Check a Sensor. • P/J308, 2K LCSS PWB. • 11D-110 2K LCSS Power Distribution RAP. Repair or install new components as necessary: • SH 1 paper sensor, PL 11.20 Item 4. • 2K LCSS PWB, PL 11.26 Item 1. NOTE: If the SH1 priming sensor does not see staples in the primed position, the staple head cycles a number of times to prime the staple head. This occurs when the 2K LCSS interlocks are made. Follow the customer instruction label inside the 2K LCSS front door to remove the staple cartridge, slide out the top sheet of staples from the cartridge, to expose a fresh sheet of staples on the top of the stack. Ensure the forming plate is fully closed. Install the staple cartridge and close the door. The stapler will now cycle a few times to feed and prime the new sheet of staples. Open the door and remove the staple cartridge. Examine the sheet of staples that have been fed to the staple forming part of the stapler, by opening the forming plate. The first two staples have been partially formed. Y↓N→Install a new staple cartridge, PL 26.10 Item 11and repeat the check. If the first two staples are not partially formed, install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions Install a new staple head unit, PL 11.20 Item 5. Perform SCP 6 Final Actions.

• Code: 11-364-120
• Description: Stapling Failure RAP 11-364-120 Staples in the stapling head are not primed.
• Remedy: . Enter dC330, code 11-361, SH 1 paper sensor, Q11-361. Actuate Q11-361. The display changes. Y↓N→Go to Flag 1. Check Q11-361. Refer to: • 11F-120 1K LCSS PWB Damage RAP. • GP 10, How to Check a Sensor. • P/J7, 1K LCSS PWB • 11C-120 1K LCSS Power Distribution RAP. Repair or install new components as necessary: • SH 1 paper sensor, PL 11.116 Item 4. • 1K LCSS PWB, PL 11.124 Item 1. NOTE: If the SH1 priming sensor does not see staples in the primed position, the staple head cycles a number of times to prime the staple head. This occurs when the 1K LCSS interlocks are made. Follow the customer instruction label inside the 1K LCSS front door to remove the staple cartridge, slide out the top sheet of staples from the cartridge, to expose a fresh sheet of staples on the top of the stack. Ensure the forming plate is fully closed. Install the staple cartridge and close the door. The stapler will now cycle a few times to feed and prime the new sheet of staples. Open the door and remove the staple cartridge. Examine the sheet of staples that have been fed to the staple forming part of the stapler, by opening the forming plate. The first two staples have been partially formed. Y↓N→Install a new staple cartridge, PL 26.10 Item 11 and repeat the check. If the first two staples are not partially formed, install a new stapler assembly, PL 11.116 Item 1. Perform SCP 6 Final Actions Install a new staple head unit, PL 11.116 Item 5. Perform SCP 6 Final Actions.

• Code: 11-371-171 ... 11-377-171
• Description: HVF Stapler Position and Priming RAP 11-371-171 The stapler did not move from the home position. 11-372-171 The stapler did not return to the home position. 11-373-171 The stapler did not enter the mid home position. 11-374-171 The stapler did not leave the mid home position. 11-375-171 The stapler jaw did not enter the home position. 11-376-171 The stapler jaw did not leave the home position. 11-377-171 A stapler priming failure was detected.
• Remedy: NOTE: The sensors Q11-364, Q11-363, Q11-360 and Q11-362 are integral to the staple head unit and although they can be checked they are not separately spared. and show the locations of the components. Enter dC330, code 11-053 to run the stapler unit motor, MOT 11-053 and send it to the inboard end of its travel. The motor runs. Y↓N→Go to Flag 5. Check the motor, MOT 11-053. Refer to: • GP 10 How to Check a Motor. • P/J801, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler assembly, PL 11.140 Item 14. • HVF control PWB, PL 11.157 Item 2. With the stapler unit still at the inboard end, enter dC330, code 11-360, stapler home sensor. Manually activate the stapler home sensor, Q11-360. The display changes. Y↓N→Go to Flag 1. Check the sensor, Q11-360. Refer to: • GP 11 How to Check a Sensor. • P/J301, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler assembly, PL 11.140 Item 14. • HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-054 to send the stapler unit to the outboard end of the machine. Enter code 11-175, stapler unit mid home sensor. Manually activate the stapler unit mid home sensor, Q11-175. The display changes. Y↓N→Go to Flag 4. Check the sensor, Q11-373. Refer to: • GP 11 How to Check a Sensor. • P/J301, HVF Control PWB. • 11A-171 HVF Power Distribution RAP Install new components as necessary: • Stapler assembly, PL 11.140 Item 14. • HVF Control PWB, PL 11.157 Item 2. Place two sheets of paper in the stapler jaws. Raise the finisher top cover., lower the paper pusher fully down and lower the top cover. Enter dC330, code 11-050 to run the staple head motor, MOT 11-050. The motor runs. Y↓N→Go to Flag 6. Check the wiring and repair as necessary. Check the stapler gate safety switch. Refer to: • GP 13 How to Check a Switch. • P/J304, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler gate safety switch, PL 11.145 Item 17. • Stapler assembly, PL 11.140 Item 14. • HVF control PWB, PL 11.157 Item 2. With the paper still in place, re-enter the code 11-050 to run the staple head motor, MOT 11-050. The motor runs. Y↓N→Go to Flag 2. Check the motor, MOT 11-050. Refer to: • GP 10 How to Check a Motor. • P/J801, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Stapler assembly, PL 11.140 Item 14. • HVF control PWB, PL 11.157 Item 2. If the stapler is now working satisfactorily, perform SCP 6 Final Actions. If necessary, continue with this RAP. Remove the stapled paper and raise the paper pusher fully upwards. Go to Flag 3. +5V is available at T502 between pins 1 and 4, also between pin 1 and 7 on the staple head. Y↓N→Check the wiring between P/J T502 and P/J301. The wiring is good. Y↓N→Repair the wiring or install a new stapler harness and P-clip assembly, PL 11.140 Item 25. Install a new HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-364 actuate the stapler priming sensor, Q11-364, by removing and installing the staple cartridge. The display changes. Y↓N→Check for a change in signal level at P/J301 pin 9 when Q11-364 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J301 pin 9 and the staple head unit. The wiring is good. Y↓N→Repair the wiring or install a new stapler harness and P-clip assembly, PL 11.140 Item 25 as necessary. Install a new stapler assembly, PL 11.140 Item 14. Install a new HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-363 actuate the stapler cartridge sensor, Q11-363, by removing and installing the staple cartridge. The display changes. Y↓N→Check for a change in signal level at P/J301 pin 10 when Q11-363 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J301 pin 10 and the staple head unit. The wiring is good. Y↓N→Repair the wiring or install a new stapler harness and P-clip assembly, PL 11.140 Item 25 as necessary. Install a new stapler assembly, PL 11.140 Item 14. Install a new HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-360 to monitor the staple home sensor Q11-360, stack the code 11-050 to cycle the staple head. The display changes. Y↓N→Go to Flag 3. Check for a change in signal level at P/J301 pin 12, while code 11-050 is running. The signal level changes. Y↓N→Check the wiring between P/J301 pin 12 and the staple head unit. The wiring is good. Y↓N→Repair the wiring or install a new stapler harness and P-clip assembly, PL 11.140 Item 25 as necessary. Install a new stapler assembly, PL 11.140 Item 14. Install a new HVF Control PWB, PL 11.157 Item 2. Enter dC330, code 11-362, actuate the low staples sensor, Q11-362, by removing and installing the staple cartridge. The display changes. Y↓N→Go to Flag 3. Check for a change in signal level at P/J301 pin 13 when Q11-362 is being actuated. The signal level changes. Y↓N→Check the wiring between P/J301 pin 13 and the staple head unit. The wiring is good. Y↓N→Repair the wiring or install a new stapler harness and P-clip assembly, PL 11.140 Item 25 as necessary. Install a new stapler assembly, PL 11.140 Item 14. Install a new HVF Control PWB, PL 11.157 Item 2. The fault may be intermittent, check for damaged wiring or bad connectors. If necessary install new components.

• Code: 11-380-171
• Description: HVF Punch Unit Paper Edge Detect RAP 11-380-171 The punch unit failed to detect the edge of the paper.
• Remedy: Go to Flag 1. Check the wiring and repair as necessary. Check the paper edge sensor and. Refer to: • GP 11 How to Check a Sensor. • P/J501, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • HVF hole punch assembly, PL 11.153 Item 1. • HVF control PWB, PL 11.157 Item 2. Enter dC330, code 11-000, entry feed motor 1, to check that the motor runs. The motor runs. Y↓N→Go to Flag 2. Check the wiring and repair as necessary. Check entry feed motor 1, MOT11-000. Refer to: • GP 10 How to Check a Motor. • P/J102, HVF Control PWB. • 11A-171 HVF Power Distribution RAP. Install new components as necessary: • Entry Feed motor, MOT11-000, PL 11.150 Item 2. • HVF control PWB, PL 11.157 Item 2. Perform the following: • For machines W/TAG 046 or W/TAG 047, decrease the downcurl on prints. Refer to ADJ 10.1. • Check the tension of the entry feed motor 1 belt, PL 11.150 Item 7. Refer to ADJ 11.10- 171. • If the fault only occurs when paper is fed from tray 5, check the tray 5 alignment. Refer to ADJ 7.4.