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Code :
  • Code: 08-160A, 08-161A
  • Description: Duplex Paper Path Jam RAP (35-55 ppm)
  • Remedy: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-160 duplex sensor, Q08-160. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-160. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex sensor, (35-55 ppm) PL 8.22 Item 4. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-060 duplex motor, MOT08-060. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-060. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J50, P/J91, duplex motor driver PWB. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex motor, (35-55 ppm) PL 8.22 Item 8. • Duplex motor driver PWB, (35-55 ppm) PL 8.22 Item 9. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and pulleys, (35-55 ppm) PL 8.22 Item 2, PL 8.22 Item 10. Enter dC330 code 10-030 Inverter Motor, 10-030. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J45, P/J55. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check drive gears, GP 7, PL 10.15. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energizes. Y↓N→Go to Flag 4. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter Nip Solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL10 045. Press Start. The solenoid energizes. Y↓N→Go to Flag 5. Check SOL10-045. Refer to: • GP 12 How to check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following, refer to GP 7: • Duplex nip rolls, (35-55 ppm) PL 8.22 Item 7. • Nip split shaft assembly, PL 10.11 Item 4. • Idler rolls, PL 10.12 Item 15. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure.
  • Code: 08-160B, 08-161B
  • Description: Duplex Paper Path Jam RAP (65-90 ppm)
  • Remedy: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 08-160 duplex sensor, Q08-160. Press Start. Activate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-160. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex sensor, (65-90 ppm) PL 8.20 Item 4. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 08-060 duplex motor, MOT08-060. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT08-060. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J50, P/J91, duplex motor driver PWB. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Duplex motor, (65-90 ppm) PL 8.20 Item 8. • Duplex motor driver PWB, (65-90 ppm) PL 8.20 Item 9. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check the drive belt and pulleys, (65-90 ppm) PL 8.20 Item 2, PL 8.20 Item 10. Enter dC330 code 10-030 Inverter Motor, 10-030. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB. • P/J45, P/J55. • 01G +24V Distribution RAP. • 01E +5V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.11 Item 11. • Inverter motor driver PWB, PL 10.11 Item 22. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The transport rolls rotate. Y↓N→Check drive gears, GP 7, PL 10.15. Enter dC330 code 10-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energizes. Y↓N→Go to Flag 4. Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter Nip Solenoid, PL 10.11 Item 6. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 10-045 inverter path solenoid, SOL10 045. Press Start. The solenoid energizes. Y↓N→Go to Flag 5. Check SOL10-045. Refer to: • GP 12 How to check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Inverter path solenoid, PL 10.11 Item 14. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the following, refer to GP 7: • Duplex nip rolls, (65-90 ppm) PL 8.20 Item 7. • Nip split shaft assembly, PL 10.11 Item 4. • Idler rolls, PL 10.12 Item 15. • If the fault still occurs, check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure.
  • Code: 08-180
  • Description: Unable to Feed Next Sheet RAP 08-180 The machine has detected that the previous sheet has not correctly fed through the paper path.
  • Remedy: 35-55 ppm - Perform the following: • Check tray 1 feed sensor, Q80-101. Refer to 08-101 Tray 1 Misfeed RAP. Install new components as necessary. • Check tray 2 feed sensor, Q08-102. Refer to 08-102 Tray 2 Misfeed RAP. Install new components as necessary. • Check the registration sensor, Q08-150 and the wait sensor, Q08-100, refer to 08-150A, 08-151A Registration Jam RAP (35-55 ppm). Install new components as necessary. 65-90 ppm - Perform the following: • Check tray 1 feed sensor, Q80-101. Refer to 08-101 Tray 1 Misfeed RAP. Install new components as necessary. • Check tray 2 feed sensor, Q08-102. Refer to 08-102 Tray 2 Misfeed RAP. Install new components as necessary. • Check the registration sensor, Q08-150 and the wait sensor, Q08-100, refer to 08-150B, 08-151B Registration Jam RAP (65-90 ppm). Install new components as necessary.
  • Code: 08-181
  • Description: Unexpected Time Out in Simplex Inverted Mode RAP 08-181 The IOT detected an unexpected time out for a known simplex inverted sheet of paper.
  • Remedy: If the initial actions did not correct the problem, perform the following: • Switch off the machine, then switch on the machine, GP 14. • If a fault code is displayed then go to the appropriate RAP. • Enter dC330, code 10-045 and check the operation of the inverter gate, PL 10.12 Item 7. It should move freely without binding.
  • Code: 09-060
  • Description: HVPS Fault RAP 09-060 The HVPS fault sensor has detected a high voltage fault. The HVPS fault will occur when: • The (C) charge high voltage supply has a short or open circuit. • The (G) charge grid high voltage supply has a short or open circuit. • The (T) transfer high voltage supply has a short circuit. • The (DT) detack high voltage supply has a short circuit. • The (DB) developer bias high voltage supply has a short circuit. • The +24V supply to the HVPS has a short or open circuit. • The 24 volt supply is momentarily overloaded. The HVPS fault will deactivate within 100 milliseconds after the removal of the fault.
  • Remedy: If you were directed from IQ8 Defect RAP, continue below. If the following checks do not resolve the image quality problem, return to IQ3 Xerographic RAP. NOTE: The following are the only values that can be measured from the HVPS. • Charge scorotron grid, -425V +/- 21V. • The two terminals identified as G are the same output. • Registration chute bias, -490V +/- 25V. • The two terminals identified as CB are the same output. • Developer bias, -370V +20V / -50V. NOTE: The charge, transfer and detack corotron have 47k Ohms arc suppression resistors within their harnesses. Check that the F1 surface mounted fuse on the IOT PWB is good. Refer to OF7 IOT PWB Diagnostics RAP, for the location of the F1 surface mounted fuse. The surface mounted fuse is good. Y↓N→Perform the procedures that follow: • 01G +24V Distribution RAP and refer to the 01G Fused Distribution Check. • 01B 0V Distribution RAP. • 01H Short Circuit and Overload RAP. Enter dC330. Select component code 09-060 HVPS fault and press save. Press start. A high signal indicates a fault or the front door interlock open. Add Component code 09-061 charge scorotron. Press start. Time out after 3 seconds. The display for code 09-060 is Low. Y↓N→Go to the Flag 1. Check the charge scorotron harness for open circuit or short circuit to ground, GP 7. The scorotron harness and connectors are good. Y↓N→Install a new charge scorotron harness, (35-55 ppm) PL 4.17 Item 18, (65-90 ppm) PL 4.12 Item 20. Install a new xerographic module, (35 ppm) PL 9.22 Item 2, (40-90 ppm) PL 9.20 Item 2. If the fault continues, install a new HVPS, PL 1.10 Item 5. Add component code 09-062 charge grid. Press start. Time out after 3 seconds. The display for code 09-060 is Low. Y↓N→Go to the Flag 1. Check the charge grid harness for open circuit or short circuit to ground, GP 7. The grid harness and connectors are good. Y↓N→Install a new charge grid harness, (35-55 ppm) PL 4.17 Item 19, (65-90 ppm) PL 4.12 Item 21. Install a new xerographic module, (35 ppm) PL 9.22 Item 2, (40-90 ppm) PL 9.20 Item 2. If the fault continues, install a new HVPS, PL 1.10 Item 5. Add component code 09-063 transfer corotron. Press start. Time out after 3 seconds. The display for code 09-060 is Low. Y↓N→Go to the Flag 2. Check the transfer corotron harness for short circuit to ground, GP 7. The transfer corotron harness and connectors are good. Y↓N→Install a new transfer / detack harness, (35 ppm) PL 9.22 Item 9, (40-90 ppm) PL 9.20 Item 9. Install a new transfer / detack corotron, (35 ppm) PL 9.22 Item 8, (40-90 ppm) PL 9.20 Item 8. If the fault continues, install a new HVPS PL 1.10 Item 5. Add component code 09-064 detack corotron. Press start. Time out after 3 seconds. The display for code 09-060 is low. Y↓N→Go to Flag 2. Check the detack corotron harness for short circuit to ground, GP 7. The detack corotron harness and connectors are good. Y↓N→Install a new transfer / detack harness, (35 ppm), PL 9.22 Item 9, (40-90), PL 9.20 Item 9. On the 30 ppm machine, install a new transfer / detack corotron, PL 9.22 Item 8. On the 40-90 ppm machine, install a new transfer / detack corotron, PL 9.20 Item 8. If the fault continues, install a new HVPS PL 1.10 Item 5. Add component code 09-065 registration chute bias. Press start. Time out after 90 seconds. The display for code 09-060 is low. Y↓N→Install a new HVPS PL 1.10 Item 5. Add component code 09-066 developer bias. Press start. Time out after 3 seconds. The display for code 09-060 is low. Y↓N→Go to Flag 3. Check the developer bias harness for short circuit to ground, GP 7. The developer harness and connectors are good. Y↓N→Install a new developer bias harness, (35-55 ppm) PL 9.17 Item 6, (65-90 ppm) PL 9.15 Item 6. Install a new HVPS PL 1.10 Item 5. Complete SCP 6 Final Actions.
  • Code: 09-310, 09-390
  • Description: Low Toner Sensor Failure RAP 09-310 The toner cartridge motor continues to dispense toner for a period greater than 12 seconds after the low toner sensor detects that the toner dispense module is full. 09-390 The low toner sensor detects that the toner level is low for a period greater than 70 seconds after toner cartridge motor start.
  • Remedy: NOTE: The door interlock switch must be cheated when checking +24V components. NOTE: The toner cartridge motor will time out after 5 seconds. Cheat the door interlock switch. Enter dC330 code 09-045 toner cartridge motor, MOT09-045. Press start. Observe the toner cartridge. The toner cartridge rotates. Y↓N→The motor runs. Y↓N→Go to Flag 1. Check MOT09-045. Refer to: • GP 10 How to Check a Motor. •. • P/J6, IOT PWB. • 01G +24V Distribution RAP • 01B 0V Distribution RAP. Install new components as necessary: • Toner dispense module, (35-55 ppm) PL 9.17 Item 1, (65-90 ppm) PL 9.15 Item 1. • Developer assembly, (35-55 ppm) PL 9.17 Item 2, (65-90 ppm) PL 9.15 Item 2. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Check the toner dispense drive gears and. If necessary install a new toner dispense module, (35-55 ppm) PL 9.17 Item 1, (65-90 ppm) PL 9.15 Item 1. Enter dC330 code 09-040 toner dispense motor and add the code 09-310 low toner sensor, Q09-310. Press Start. NOTE: It may necessary to enter the codes several times to ensure that the toner dispense motor does actuate and deactuate the low toner sensor. It may be necessary to make several copies to prevent over toning the developer. The display changes from high to low or low to high. Y↓N→Go to Flag 2. Check Q09-310. Refer to: •. • P/J6, IOT PWB. • 01B 0V Distribution RAP. • 01E +5V Distribution RAP. Install new components as necessary: • Low toner sensor, (35-55 ppm) PL 9.17 Item 5, (65-90 ppm) PL 9.15 Item 5. • Developer assembly, (35-55 ppm) PL 9.17 Item 2, (65-90 ppm) PL 9.15 Item 2. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The fault may be intermittent, due to toner bridging inside the toner cartridge. Install a new toner cartridge, (35-55 ppm) PL 9.17 Item 4, (65-90 ppm) PL 9.15 Item 4. Check the image quality and complete SCP 6 Final Actions.
  • Code: 09-341, 09-342
  • Description: Scorotron Cleaning Failure RAP 09-341 The scorotron cleaning routine has failed to complete. 09-342 A scorotron cleaning warning detected.
  • Remedy: Enter dC330 code 09-071 or 09-072 scorotron cleaner motor. A clicking sound is heard. Y↓N→Go to Flag 2. Check MOT09-043. Refer to: • GP 10 How to Check a motor. • P/J64, IOT PWB. • 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Main drive module, (35-55 ppm) PL 4.15 Item 1, (65-90 ppm) PL 4.10 Item 1. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Enter dC330 code 09-070 scorotron cleaner home sensor. Press Start. Enter dC330 code 09-071 or 09-072 scorotron motor. Actuate the sensor by entering the appropriate code. The display changes. Y↓N→Go to Flag 1. Check Q09-070. Refer to: • GP 13 How to Check a Switch. NOTE: The scorotron cleaner home sensor is a magnetic reed switch. • P/J64, IOT PWB. • 01D +3.3V Distribution RAP. • 01B 0V Distribution RAP. Install new components as necessary: • Scorotron cleaner home sensor, (40-55 ppm) PL 4.17 Item 16, (65-90 ppm) PL 4.12 Item 19. • Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. The fault may be intermittent, perform the following: • Check the wiring, GP 7. Repair if necessary. • Ensure that P/J64 is correctly and securely connected.
  • Code: 09-350
  • Description: Erase Lamp Failure RAP 09-350 The photoreceptor erase lamp has failed.
  • Remedy: NOTE: The door interlock switch must be cheated when checking +24V components. Cheat the door interlock switch. Enter dC330 code 09-022, photoreceptor erase lamp. Press start.. Observe the erase lamp. All the LEDs of the erase lamp are lit. Y↓N→Some of the LEDs of the erase lamp are lit. Y↓N→Go to Flag 1. +24V is available at P/J17 pin 1 on the LVPS. Y↓N→Install a new LVPS and base module, PL 1.10 Item 3. Go to Flag 2. +24V is available at P/J41 pin 1. Y↓N→Go to Flag 1. Check the inline fuse. The fuse is good. Y↓N→Install a new fuse, GP 7, PL 1.10 Item 9. If the fuse blows again, go to 01G Fused Distribution Check. Go to: • Go to 01G +24V Distribution RAP. • 01B 0V Distribution RAP. Go to Flag 3. +13V is available at P/J5 pin 14. Y↓N→NOTE: To gain access to the erase lamp wiring, remove the main drive module, (35-55 ppm) PL 4.15 Item 1, (65-90 ppm) PL 4.10 Item 1. Check the wiring, GP 7, from the in-line fuse to P/J41, pin 2. The wiring is good. Y↓N→Repair the wiring. Perform the steps that follow: • Check that the connector PJ41 is located correctly in the IOT frame. • Install a new erase lamp, (35 ppm) PL 9.22 Item 1, (40-90 ppm) PL 9.20 Item 1. Perform OF7 IOT PWB Diagnostics RAP before a new IOT PWB is installed, PL 1.10 Item 2. Install a new erase lamp, (35 ppm) PL 9.22 Item 1, (40-90 ppm) PL 9.20 Item 1. The fault may be intermittent. Perform the steps that follow: • Check the wiring, GP 7 between P/J41 and P/J17 on the LVPS. • Ensure that the P/Js are correctly and securely connected. • Malfunction of the following associated circuits can cause 09-350 faults. – The inverter paper path and Inverter nip solenoid, go to 10-120, 10-121, 10-126 IOT Exit Sensor RAP. – The vacuum transport fan and Registration clutch, go to 10-101A, 10-102A, 10-103A Lead Edge Late to Fuser Exit Sensor RAP.
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