• Code: 381-108-00
• Description: Tray 3 or Tray 4 Paper Feed Jam RAP 381-108-00 The lead edge of the paper was late to tray 2 feed sensor when feeding from tray 3 or tray 4.
• Remedy: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 081-102 tray 2 feed sensor, Q81-102. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q81-102. Refer to: • GP 11 How to Check a Sensor. • P/J276, Tray 1 and 2 control PWB • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 2 feed sensor, PL 70.30 Item 24. • Tray 1 and 2 control PWB, PL 70.10 Item 2. Enter dC330 code 081-045 HCF transport motor, MOT81-045. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT81-045. Refer to: • GP 10 How to Check a Motor. • P/J6, HCF control PWB • 301G +24V Distribution RAP. • 301E 0V Distribution RAP. Install new components as necessary: • HCF transport motor, PL 80.36 Item 13. • HCF control PWB, PL 70.21 Item 2. The transport rolls rotate. Y↓N→Refer to. Check the following: • Drive belt, PL 80.36 Item 6. • Drive coupling, PL 80.36 Item 7. • Idler roll assembly, PL 80.36 Item 8. • Tray 3 and 4 transport roll, PL 80.32 Item 4 Perform the following: • If the fault occurs when feeding from tray 3, go to 381-107-00, 381-132-00 Tray 3 Paper Feed Jam RAP. • If the fault occurs when feeding from tray 4, go to 381-133-00 Tray 4 Paper Feed Jam RAP.

• Code: 381-115-00, 381-117-00
• Description: Tray 6 Misfeed Entry RAP 381-115-00 The lead edge of the paper was late to the wait point sensor. 381-117-00 The lead edge of the paper failed to reach the feed sensor within the correct time after paper feed.
• Remedy: Identify the speed of the machine, refer to SCP 6 Machine features. Perform one of the steps that follow: • If the speed of the machine is 45-55 ppm, go to 381-115-00A, 381-117-00A Tray 6 Misfeed RAP (45-55 ppm) • If the speed of the machine is 65-90 ppm, go to 381-115-00B, 381-117-00B Tray 6 Misfeed RAP (65-90 ppm).

• Code: 381-115-00A, 381-117-00A
• Description: Tray 6 Misfeed RAP (45-55 ppm)
• Remedy: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 081-106 PFP feed sensor, Q81-106. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q81-106. Refer to: • GP 11 How to Check a Sensor. • P/J505, Tray 6 control PWB • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 6 feed sensor, PL 80.45 Item 6. • Tray 6 control PWB, PL 70.68 Item 8. Enter dC330 code 081-060 PFP feed motor, MOT81-060. Open the door. Press Start. The motor runs. Y↓N→Go to Flag 4. Check MOT81-060. Refer to: • GP 10 How to Check a motor. • P/J511, Tray 6 control PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 6 feed motor, PL 80.40 Item 3. • Tray 6 control PWB, PL 70.68 Item 8. The feed shaft rotates. Y↓N→Check the drive gears between the motor and the feed shaft. Install new components as necessary: • Motor drive gear, PL 80.40 Item 5. • Gear 30T bearing, PL 80.40 Item 21. • Gear, PL 80.45 Item 14. The feed roll rotates Y↓N→Check the one way coupling, feed roll and clutch. Install new components as necessary: • One way coupling, PL 80.45 Item 4. • Clutch, PL 80.45 Item 13. • Feed roll, PL 80.45 Item 12. The nudger roll rotates Y↓N→Check the nudger roll and the one way gear. Check the drive belt between the feed roll and the nudger roll. Install new components as necessary: • One way gear, PL 80.45 Item 3. • Drive belt, PL 80.40 Item 7. • Nudger roll, PL 80.45 Item 10. The retard roll rotates Y↓N→Check the retard roll, retard clutch and clutch. Install new components as necessary: • Retard clutch, PL 80.47 Item 11. • Clutch, PL 80.47 Item 7. • Retard roll, PL 80.47 Item 2. Enter dC330 code 081-065 PFP transport motor, MOT81-065. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT81-065. Refer to: • GP 10 How to Check a Motor. • P/J503, Tray 6 control PWB • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 6 transport motor, PL 80.40 Item 2. • Tray 6 control PWB, PL 70.68 Item 8. Run the motor for 30 seconds. The motor runs at a constant speed, without slowing. Y↓N→Install a new tray 6 transport motor, PL 80.40 Item 2. The take away roller rotates. Y↓N→Check the drive belt and the one way pulley clutch for damage, GP 7. Check the belt tensioner. Install new components as necessary: • Drive belt, PL 80.40 Item 7. • One way pulley clutch, PL 80.47 Item 4. • Take away roller, PL 80.47 Item 5. Enter dC330 code 081-110 PFP wait point sensor, Q81-110. Press Start. NOTE: For trays 1 to 6, the input code 081-100 wait sensor is used to check the operation of the wait sensor. In addition tray 6 uses the input code 081-110 PFP wait point sensor, to check the paper present signal from the IOT PWB to the tray 6 control PWB. Open the bypass tray and left door assembly. Manually actuate the wait sensor. The display changes. Y↓N→Enter dC330 code 081-100 wait sensor, Q81-100. Press Start. Manually actuate the wait sensor. The display changes. Y↓N→Go to Flag 2. Check Q81-100. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. If necessary install a new wait sensor, PL 80.15 Item 3. If the problem persists, perform the OF7 IOT PWB Diagnostics RAP. Go to Flag 5. Manually actuate Q81-100. Check for a signal change on the IOT PWB at P/J12 pin 10 and on the tray 6 control PWB at P/J512 pin 5. Check the wiring between the IOT PWB and the tray 6 control PWB. If necessary install a new tray 6 control PWB, PL 70.68 Item 8. If the problem persists, perform the OF7 IOT PWB Diagnostics RAP. Perform the steps that follow: • ADJ 70.5, Tray 6 Stack Height Sensor and Retard Shield. • Clean the feed roll using a cloth dampened with water. • Install a new feed, nudger and retard roll, PL 80.45 Item 21.

• Code: 381-115-00B, 381-117-00B
• Description: Tray 6 Misfeed RAP (65-90 ppm)
• Remedy: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 081-106 PFP feed sensor, Q81-106. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q81-106. Refer to: • GP 11 How to Check a Sensor. • P/J505, Tray 6 control PWB • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 6 feed sensor, PL 80.45 Item 6. • Tray 6 control PWB, PL 70.68 Item 8. Enter dC330 code 081-060 PFP feed motor, MOT81-060. Open the door. Press Start. The motor runs. Y↓N→Go to Flag 4. Check MOT81-060. Refer to: • GP 10 How to Check a motor. • P/J511, Tray 6 control PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 6 feed motor, PL 80.40 Item 3. • Tray 6 control PWB, PL 70.68 Item 8. The feed shaft rotates. Y↓N→Check the drive gears between the motor and the feed shaft. Install new components as necessary: • Motor drive gear, PL 80.40 Item 5. • Gear 30T bearing, PL 80.40 Item 21. • Gear, PL 80.45 Item 14. The feed roll rotates Y↓N→Check the one way coupling, feed roll and clutch. Install new components as necessary: • One way coupling, PL 80.45 Item 4. • Clutch, PL 80.45 Item 13. • Feed roll, PL 80.45 Item 12. The nudger roll rotates Y↓N→Check the nudger roll and the one way gear. Check the drive belt between the feed roll and the nudger roll. Install new components as necessary: • One way gear, PL 80.45 Item 3. • Drive belt, PL 80.40 Item 7. • Nudger roll, PL 80.45 Item 10. The retard roll rotates Y↓N→Check the retard roll, retard clutch and clutch. Install new components as necessary: • Retard clutch, PL 80.47 Item 11. • Idler roll, PL 80.47 Item 7. • Retard roll, PL 80.47 Item 2. Enter dC330 code 081-065 PFP transport motor, MOT81-065. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT81-065. Refer to: • GP 10 How to Check a Motor. • P/J503, Tray 6 control PWB • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 6 transport motor, PL 80.40 Item 2. • Tray 6 control PWB, PL 70.68 Item 8. Run the motor for 30 seconds. The motor runs at a constant speed, without slowing. Y↓N→Install a new tray 6 transport motor, PL 80.40 Item 2. The take away roller rotates. Y↓N→Check the drive belt and the one way pulley clutch for damage, GP 7. Check the belt tensioner. Install new components as necessary: • Drive belt, PL 80.40 Item 7. • One way pulley clutch, PL 80.47 Item 4. • Take away roller, PL 80.47 Item 5. Enter dC330 code 081-100 PFP wait point sensor, Q81-100. Press Start. NOTE: For trays 1 to 6, the input code 081-100 wait sensor is used to check the operation of the wait sensor. In addition tray 6 uses the input code 081-110 PFP wait point sensor, to check the paper present signal from the IOT PWB to the tray 6 control PWB. Open the bypass tray and left door assembly. Manually actuate the wait sensor. The display changes. Y↓N→Enter dC330 code 081-100 wait sensor, Q81-100. Press Start. Manually actuate Q81-100. The display changes. Y↓N→Go to Flag 2. Check Q81-100. Refer to: • GP 11 How to Check a Sensor. • P/J16, IOT PWB. • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. If necessary install a new wait sensor, PL 70.30 Item 24. If the problem persists, perform the OF7 IOT PWB Diagnostics RAP. Go to Flag 5. Manually actuate the wait sensor. Check for a signal change on the IOT PWB at P/J12 pin 10 and on the Tray 6 control PWB at P/J512 pin 5. Check the wiring between the IOT PWB and the tray 6 control PWB. If necessary install a new tray 6 control PWB, PL 70.68 Item 8. If the problem persists, perform OF7 IOT PWB Diagnostics RAP. Perform the steps that follow: • ADJ 70.5, Tray 6 Stack Height Sensor and Retard Shield. • Clean the feed roll using a cloth dampened with water. • Install a new feed, nudger and retard roll, PL 80.45 Item 21.

• Code: 381-131-00
• Description: Lead Edge Late to Tray 3 Exit Sensor RAP 381-131-00 The lead edge of the paper is late to the tray 3 exit sensor.
• Remedy: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 081-109 tray 3 exit sensor, Q81-109. Press Start. Manually actuate the sensor using white paper. The display changes. Y↓N→Go to Flag 1. Check Q81-109. Refer to: • GP 11 How to Check a Sensor. • P/J19, HCF control PWB. • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 3 exit sensor, PL 80.32 Item 6. • HCF control PWB, PL 70.21 Item 2. CAUTION To prevent damage to the feed mechanism, the paper tray must be pulled out before MOT81- 030 is run in service mode. Enter dC330 code 081-030 tray 3 feed motor, MOT81-030. Pull out the tray. Press Start. The motor runs. Y↓N→Go to Flag 3. Check MOT81-030. Refer to: • GP 10 How to Check a Motor. • P/J4, HCF control PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 3 feed motor, PL 80.32 Item 11. • HCF control PWB, PL 70.21 Item 2. Locate the tray 3 feed clutch, CL81-033.. Enter dC330 code 081-030 tray 3 feed motor, MOT81-030, stack the code 081-033 tray 3 feed clutch, CL81-033. Pull out tray 3. Observe the tray 3 feed and nudger rolls. Press Start. The rolls rotate. Y↓N→Go to Flag 3. Check CL81-033. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J4, HCF control PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Tray 3 paper feed assembly, PL 80.32 Item 1. • HCF control PWB, PL 70.21 Item 2. Perform the following: • Clean the feed roll, nudger roll and retard roll using a cloth dampened with water. • Check the feed roll, nudger roll and retard roll for wear. If necessary install a new feed roll kit, PL 31.13 Item 14.

• Code: 381-133-00
• Description: Tray 4 Paper Feed Jam RAP 381-133-00 The lead edge of the paper was late to the HCF exit sensor when feeding from tray 4.
• Remedy: NOTE: The front door interlock must be cheated when checking +24V components. Enter dC330 code 081-108 HCF exit sensor, Q81-108. Press Start. Manually actuate the HCF exit sensor. The display changes. Y↓N→Go to Flag 1. Check Q08-108. Refer to: • GP 11 How to Check a Sensor. • P/J3, HCF control PWB. • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • HCF exit sensor, PL 80.33 Item 3. • HCF control PWB, PL 70.21 Item 2. Enter dC330 code 081-045 HCF transport motor, MOT81-045. Press Start. The motor runs. Y↓N→Go to Flag 2. Check MOT81-045. Refer to: • GP 10 How to Check a Motor. • P/J6, HCF control PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • HCF transport motor, PL 80.36 Item 13. • HCF control PWB, PL 70.21 Item 2. The transport rolls rotate. Y↓N→Check the tray 3 and 4 transport roll, PL 80.32 Item 4. Perform the 381-104-00, 381-114-00 Tray 4 Misfeed RAP.

• Code: 381-150-00, 381-151-00
• Description: Registration Jam Entry RAP 381-150-00 The lead edge of the paper failed to actuate the registration sensor within the correct time after the paper was released from the wait point. 381-151-00 The trail edge of the paper was late to the registration sensor after the registration clutch, CL82-070 on.
• Remedy: Identify the speed of the machine, refer to SCP 6 Machine features. Perform one of the steps that follow: • If the speed of the machine is 45-55 ppm, go to 381-150-00A, 381-151-00A Registration Jam RAP (45-55 ppm) • If the speed of the machine is 65-90 ppm, go to 381-150-00B, 381-151-00B Registration Jam RAP (65-90 ppm).

• Code: 381-150-00A, 381-151-00A
• Description: Registration Jam RAP (45-55 ppm)
• Remedy: NOTE: Ensure that the front door interlock is cheated when checking +24V components. Enter dC330 code 082-150 registration sensor, Q82-150. Press Start. Open the bypass tray and left door assembly. Manually actuate Q82-150. The display changes. Y↓N→Go to Flag 1. Check Q82-150. Refer to: • GP 11 How to check a Sensor. • P/J5, IOT PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. If necessary install a new registration sensor, (45-55 ppm) PL 80.15 Item 3. If the problem persists, perform OF7 IOT PWB Diagnostics RAP. Enter dC330 code 081-100 wait sensor, Q81-100. Press Start. Open the bypass tray and left door assembly. Manually actuate Q81-100 The display changes. Y↓N→Go to Flag 2. Check Q81-100. Refer to: • GP 11 How to Check a Sensor. • P/J5, IOT PWB. • 301D +3.3V Distribution RAP. • 301B 0V Distribution RAP. If necessary install a new wait sensor, (45-55 ppm) PL 80.15 Item 3. If the problem persists, perform OF7 IOT PWB Diagnostics RAP. Enter dC330 code 042-010 main drive motor, MOT42-010. Press Start. The motor runs. Y↓N→Go to the 340A Main Drive Motor and Photoreceptor Motor RAP. While the motor is running, add code 082-070 registration clutch, CL82-070. Press Start. NOTE: The registration clutch will de-energize after 5 seconds. Energize the registration clutch up to 10 times. The jam clearance knob 4c, PL 80.15 Item 10, rotates when the registration clutch is energized. Y↓N→Go to Flag 3. Check CL82-070. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary install a new registration clutch, (45-55 ppm) PL 80.15 Item 7. If the problem persists, perform OF7 IOT PWB Diagnostics RAP. Perform the following: • Refer to GP 7. Check the registration transport rolls and registration rolls, (45-55 ppm) PL 80.15 Item 1. • Check the drives plate on the registration clutch for damage and contamination. Refer to the replacement procedure. If necessary, install a new registration clutch, PL 80.15 Item 7. • Check the tray 1 and 2 transport motor, PL 80.25 Item 5. Ensure that the motor runs correctly. • Refer to GP 7. Check the tray 1 and 2 transport roll assemblies, transport drive belt and pulleys, PL 80.25 Item 2 and PL 80.25 Item 3. Install new components as necessary. • Install a new tray 1 and 2 control PWB, PL 70.10 Item 2. • Refer to. Make sure PJ44 is securely connected. • Check the fuser drive gear, PL 40.17 Item 10 for wear. If necessary, install a new fuser drive gear.