Description: Trail edge Late from Inverter Sensor RAP 310-135-00 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a simplex non invert sheet. 310-136-00 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a simplex inverted sheet. 310-137-00 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a duplex sheet side 1. 310-138-00 The trail edge of the paper failed to de-actuate the inverter sensor within the correct time, for a duplex sheet side 2. NOTE: The inverter sensor is only used on 65-90 ppm machines.
Remedy: NOTE: Ensure that the door interlock switch is cheated when checking +24V components. Enter dC330 code 010-105 inverter sensor, Q10-105. Press Start. Manually actuate the sensor. The display changes. Y↓N→Go to Flag 1. Check Q10-120. Refer to: • GP 11 How to Check a Sensor. • P/J61, IOT PWB. • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new inverter sensor, PL 10.12 Item 19. If the fault remains, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 010-050 inverter nip solenoid, SOL10-050. Press Start. The solenoid energises. Y↓N→Go to Flag 2 (45 to 55ppm) or Flag 6 (65 to 90ppm). Check SOL10-050. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB. • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new inverter nip solenoid, PL 10.11 Item 6. If the fault remains, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 010-045 inverter path solenoid, SOL 10-045. Press Start. The solenoid energizes. Y↓N→Go to Flag 3 (45 to 55ppm) or Flag 7 (65 to 90ppm). Check SOL 10-045. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J5, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new inverter path solenoid, PL 10.11 Item 14. If the fault remains, perform the OF7 IOT PWB Diagnostics RAP. 65-90 ppm only. Enter dC330 code 010-055 tri-roll nip split solenoid, SOL 10-055. Press Start. The solenoid energizes. Y↓N→Go to Flag 5. Check SOL 10-055. Refer to: • GP 12 How to Check a Solenoid or Clutch. • P/J61, IOT PWB • P/J17, LVPS. • Fuse, PL 1.10 Item 9, GP 7. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new tri-roll nip split solenoid, PL 10.14 Item 1. If the fault remains, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 010-030 inverter motor, MOT10-030. Press Start. The jam clearance knob, 2B, PL 10.15 Item 13, is stationary and the motor can be heard. Y↓N→The jam clearance knob, 2B, PL 10.15 Item 13, rotates counterclockwise. Y↓N→Go to Flag 4. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J4, IOT PWB • P/J45, P/J55 inverter motor driver PWB • 301G +24V Distribution RAP • 301E +5V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Inverter motor, PL 10.14 Item 13. • Inverter motor driver PWB, PL 10.11 Item 22. If the fault remains, perform the OF7 IOT PWB Diagnostics RAP. Install a new inverter motor driver PWB, PL 10.11 Item 22. Check the following components, refer to GP 7: • Idler roll, PL 10.12 Item 15. • Upper baffle, PL 10.12 Item 22. • Decurler roll, PL 10.13 Item 8. • Nip split shaft assembly, PL 10.11 Item 4. • The drive gear on the fuser module, PL 10.10 Item 1. • The fuser drive gear on the main drives module, PL 40.12 Item 10. If the fault remains, the +24V supply from the LVPS may be faulty. Perform the 301L LVPS Checkout RAP.
Description: Fuser Over Temperature RAP 310-315-00 The difference between 2 consecutive thermistor readings exceeds a given value. 310-320-00 During standby or run mode, the thermistor reading is not within the target temperature range. 310-321-00 Over temperature during standby mode, the thermistor reading is not within the target temperature range 310-323-00 Over temperature during run mode, the thermistor reading is not within the target temperature range. 310-340-00 Fuser temperature sensor A reading monitors above its normal operating temperature. 310-350-00 The hardware comparator detects a fuser reading greater than 240 degrees centigrade or a short circuit thermistor. 310-360-00 Fuser temperature sensor B reading is greater than the normal operating temperature. 310-365-00 The fuser module is above the recommended operating temperature. 310-380-00 The fuser delta value between the temperature sensors A and B is to high.
Remedy: • If there are number of 310-321-00 fault codes in the fault history of the machine, check if the customer has been running transparency jobs or nominal papers at card stock settings. This fault can be generated when the temperature changes between the standby and run. This is a normal function of the machine and should not effect the customer operation. • Check that the fuser temperature NVM settings in dC131, are set to default. Refer to NVM location 710-001 though to 710-093. Ensure that the values are set to the default level. If the values are not at default then, 10-320-00, 10-321, 10-340-00 and 10-360-00 may appear in the fault log. • Check the fuser module connector and fuser connector assembly for damage. • Check that the photoreceptor fan, PL 90.25 Item 7 is working correctly and that the direction of air flow is into the machine, refer to the 390C Photoreceptor Fan RAP. Check that the intake grille at the rear of the machine is not blocked and there is not a heat source such as a radiator immediately behind the machine. Check that the photoreceptor duct, PL 90.25 Item 5 and the lower duct, PL 90.25 Item 8 are correctly installed. Switch off the machine, then switch on the machine, GP 14. The display shows Ready to Copy. Y↓N→Refer to. Go to Flag 1. The voltage at the temperature sensors A and B should be 2.9 volts when the sensors are cold. In standby mode the voltage should be 0.78 to 0.98 volts. Refer to: • P/J35, IOT PWB. • 301D +3.3 V Distribution RAP. • 301B 0V Distribution RAP Before new components are installed, restore the NVM values to default. Perform the following as necessary: • Install a new fuser module, (45-55 ppm) PL 10.8 Item 1 or (65-90 ppm) PL 10.10 Item 1. • 301L LVPS Checkout RAP. • OF7 IOT PWB Diagnostics RAP. Perform SCP 5 Final Actions.
Description: Fuser Under Temperature RAP 310-322-00 Under temperature during standby mode, the thermistor reading is not within the target temperature range 310-324-00 under temperature during run mode, the thermistor reading is not within the target temperature range 310-325-00 The fuser control task watchdog timer has not been reset within a specified period. 310-330-00 The initial fuser temperature rise was not achieved within 30 seconds from the start of warm up mode or the standby temperature was not reached within 150 seconds. 310-370-00 During power save mode, the thermistor reading is not within the target value, after the fuser has cooled to the power save temperature.
Remedy: Switch off the machine GP 14. Remove the fuser module and check the continuity between pin 1 and pin 2 and between pin 3 and pin 4 on the fuser module connector. There is continuity. Y↓N→Install a new fuser module, (45-55 ppm) PL 10.8 Item 1 or (65-90 ppm) PL 10.10 Item 1. Install the fuser module. Disconnect PJ24. Go to Flag 2 and check for continuity between pin 1 and 3 and between pins 4 and 6 at the harness end. There is continuity. Y↓N→Check the fuser connector assembly. If necessary, install a new fuser connector assembly, (45-55 ppm) PL 40.15 Item 9 or (65-90 ppm) PL 40.10 Item 9. WARNING Take care when measuring AC mains (line) voltage. Electricity can cause death or injury. NOTE: The voltage will be 100% of the ACL voltage when the machine is switched on from cold and pulse between 60% and 100% during standby. Connect PJ24. Go to Flag 2. Check for ACL at PJ24. Switch on the machine, GP 14. ACL is available at PJ24 between pin 1 and 3, and between pin 4 and 6. Y↓N→Perform the OF7 IOT PWB Diagnostics RAP. If the fault remains, perform the 301L LVPS Checkout RAP. Go to Flag 1. With the fuser cold, check for +2.9V at pin 1 and at pin 2. +2.9V is available at both pins. Y↓N→Go to Flag 1. Check the wiring and connectors. Refer to: • P/J35, IOT PWB. • 301D +3.3 V Distribution RAP. • 301B 0V Distribution RAP Perform the OF7 IOT PWB Diagnostics RAP. If the fault persists, install a new fuser module, (45-55 ppm) PL 10.8 Item 1 or (65-90 ppm) PL 10.10 Item 1. If the fault persists, install a new fuser module, (45-55 ppm) PL 10.8 Item 1 or (65-90 ppm) PL 10.10 Item 1.
Description: Fuser Over Temperature RAP 310-315-00 The difference between 2 consecutive thermistor readings exceeds a given value. 310-320-00 During standby or run mode, the thermistor reading is not within the target temperature range. 310-321-00 Over temperature during standby mode, the thermistor reading is not within the target temperature range 310-323-00 Over temperature during run mode, the thermistor reading is not within the target temperature range. 310-340-00 Fuser temperature sensor A reading monitors above its normal operating temperature. 310-350-00 The hardware comparator detects a fuser reading greater than 240 degrees centigrade or a short circuit thermistor. 310-360-00 Fuser temperature sensor B reading is greater than the normal operating temperature. 310-365-00 The fuser module is above the recommended operating temperature. 310-380-00 The fuser delta value between the temperature sensors A and B is to high.
Remedy: • If there are number of 310-321-00 fault codes in the fault history of the machine, check if the customer has been running transparency jobs or nominal papers at card stock settings. This fault can be generated when the temperature changes between the standby and run. This is a normal function of the machine and should not effect the customer operation. • Check that the fuser temperature NVM settings in dC131, are set to default. Refer to NVM location 710-001 though to 710-093. Ensure that the values are set to the default level. If the values are not at default then, 10-320-00, 10-321, 10-340-00 and 10-360-00 may appear in the fault log. • Check the fuser module connector and fuser connector assembly for damage. • Check that the photoreceptor fan, PL 90.25 Item 7 is working correctly and that the direction of air flow is into the machine, refer to the 390C Photoreceptor Fan RAP. Check that the intake grille at the rear of the machine is not blocked and there is not a heat source such as a radiator immediately behind the machine. Check that the photoreceptor duct, PL 90.25 Item 5 and the lower duct, PL 90.25 Item 8 are correctly installed. Switch off the machine, then switch on the machine, GP 14. The display shows Ready to Copy. Y↓N→Refer to. Go to Flag 1. The voltage at the temperature sensors A and B should be 2.9 volts when the sensors are cold. In standby mode the voltage should be 0.78 to 0.98 volts. Refer to: • P/J35, IOT PWB. • 301D +3.3 V Distribution RAP. • 301B 0V Distribution RAP Before new components are installed, restore the NVM values to default. Perform the following as necessary: • Install a new fuser module, (45-55 ppm) PL 10.8 Item 1 or (65-90 ppm) PL 10.10 Item 1. • 301L LVPS Checkout RAP. • OF7 IOT PWB Diagnostics RAP. Perform SCP 5 Final Actions.
Code: 310-399-00
Description: Fuser Authorization Failure RAP 310-399-00 The fuser CRUM failed the authorization check. The authorization check is performed to ensure that the fuser installed in the system is compatible with the machine configuration: 50Hz or 60Hz.
Remedy: Install a new fuser module that matches the machine configuration: • Fuser module (45-55 ppm), PL 10.8 Item 1. • Fuser module (65-90 ppm), PL 10.10 Item 1.
Code: 310A
Description: Fuser Web Motor RAP Use this RAP when the fuser web motor is suspected of having failed. Indications of motor failure are contaminated stripper fingers and fuser roll. This fault may also cause paper jams in the inverter decurler assembly.
Remedy: NOTE: The door interlock switch must be cheated when checking +24V components. The web motor does not run continuously. It is pulsed on for multiples of 0.9 seconds duration. The pulsing of the motor is felt or heard during the print mode. Enter dC330 code 010-010 fuser web motor, MOT10-010. The movement is very slow (approximately 0.1 rev per minute). The motor runs. Y↓N→Go to Flag 1. Check MOT10-010. Refer to: •. • GP 10 How to Check a Motor. • P/J154, Main Drives PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Fuser web motor assembly, (45-55 ppm) PL 40.17 Item 1. • Fuser web motor assembly, (65-90 ppm) PL 40.12 Item 1. • Main drives module, (45-55 ppm) PL 40.15 Item 1. • Main drives module, (65-90 ppm) PL 40.10 Item 1. If the fault remains, perform the OF7 IOT PWB Diagnostics RAP. Check the following: • Drive coupling on the fuser web motor shaft, (45-55 ppm) PL 40.17 Item 1. • Drive coupling on the fuser web motor shaft, (65-90 ppm) PL 40.12 Item 1. • Drive coupling on the web assembly. The life expectancy of the fuser web is the same as the fuser module. Install a new fuser module, (45-55 ppm) PL 10.8 Item 1 or (65-90 ppm) PL 10.10 Item 1.
Code: 311-005-00-110, 311-006-00-110
Description: Front Tamper Move Failure RAP 311-005-00-110 The front tamper fails to move to the front position. 311-006-00-110 The front tamper fails to move to the rear position.
Remedy: NOTE: All 2K LCSS interlocks must be made to supply +24V to the motors. Enter dC330 codes 011-003 and 011-005 alternately The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 311G-110 2K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J312, 2K LCSS PWB. • 311D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Tamper assembly, PL 11.16 Item 1. • 2K LCSS PWB, PL 11.26 Item 1. Enter dC330 code 011-310. Actuate the front tamper home sensor, Q11-310. The display changes. Y↓N→Go to Flag 1. Check Q11-310. Refer to: • 311G-110 2K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J312, 2K LCSS PWB. • 311D-110 2K LCSS Power Distribution RAP. Install new components as necessary: • Front tamper home sensor, PL 11.16 Item 3. • 2K LCSS PWB, PL 11.26 Item 1. Perform SCP 5 Final Actions.
Code: 311-005-00-120, 311-006-00-120
Description: Front Tamper Move Failure RAP 311-005-00-120 Front tamper fails to move to the front position. 311-006-00-120 Front tamper fails to move to the rear position.
Remedy: NOTE: All 1K LCSS interlocks must be made to supply +24V to the motors. Enter dC330 codes 11-003 and 11-005 alternately. The front tamper moves between the home and inboard positions. Y↓N→Go to Flag 2. Check the front tamper motor, MOT11-003. Refer to: • 311G-120 1K LCSS PWB Damage RAP. • GP 10 How to Check a Motor. • P/J9, 1K LCSS PWB. • 311C-120 1K LCSS Power Distribution RAP. Install new components as necessary: • Tamper assembly, PL 11.112 Item 1. • 1K LCSS PWB, PL 11.124 Item 1. Enter dC330 code 011-310. Actuate the front tamper home sensor, Q11-310. The display changes. Y↓N→Go to Flag 1. Check Q11-310. Refer to: • 311F-120 1K LCSS PWB Damage RAP. • GP 11 How to Check a Sensor. • P/J16, 1K LCSS PWB. • 311C-120 1K LCSS Power Distribution RAP. Install new components as necessary: • Front tamper home sensor, PL 11.112 Item 3. • 1K LCSS PWB, PL 11.124 Item 1. Perform SCP 5 Final Actions.
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