• Code: 381-196-00
• Description: Lead Edge Late to TAR 1 Sensor from Tray 4 RAP 381-196-00 The lead edge of the paper failed to actuate the tray 1 TAR sensor within the correct time after feeding paper from tray 4.
• Remedy: NOTE: The front door and left door must be closed, or their respective interlock switches must be cheated when checking +24V components. Enter dC330 code 081-001, tray 1 TAR sensor, Q81-001.. Open the left door. Manually actuate Q81-001. The display changes. Y↓N→Go to Flag 1. Check Q81-001. Refer to: • GP 11 How to Check a Sensor. • P/J750, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new Tray 1 TAR sensor, PL 80.10 Item 5. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 082-001, tray 2 TAR sensor, Q82-001. Manually actuate Q82-001. The display changes. Y↓N→Go to Flag 2. Check Q82-001. Refer to: • GP 11 How to Check a Sensor. • P/J750, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new Tray 2 TAR sensor, PL 80.10 Item 5. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 080-006, TAR/bypass tray motor, MOT80-006. The motor runs. Y↓N→Go to Flag 3. Check MOT80-006. Refer to: • GP 10 How to Check a Motor. • P/J754, IOT PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new TAR/bypass tray motor, PL 80.25 Item 5. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Observe the transport rolls, PL 80.25 Item 7. The transport rolls rotate. Y↓N→Check the transport roll drive belt, drive pulley and pulley, PL 80.25. Install new components as necessary: • Transport roll drive belt, PL 80.25 Item 2. • Pulley, PL 80.25 Item 4. • Transport roll bearing, PL 80.25 Item 6. • Transport roll, PL 80.25 Item 7. • Transport gear pulley, PL 80.36 Item 12. If the fault persists, perform the 381-199-00 Late to HCF Exit Sensor from Tray 4 RAP.

• Code: 381-197-00
• Description: Lead Edge Late to TAR 2 Sensor from Tray 3 RAP 381-197-00 The lead edge of the paper failed to actuate the tray 2 TAR sensor within the correct time after feeding paper from tray 3.
• Remedy: NOTE: The front door and left door must be closed, or their respective interlock switches must be cheated when checking +24V components. Enter dC330 code 082-001, tray 2 TAR sensor, Q82-001. Open the left door. Manually actuate Q82-001. The display changes. Y↓N→Go to Flag 1. Check Q82-001. Refer to: • GP 11 How to Check a Sensor. • P/J750, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new tray 2 TAR sensor, PL 80.10 Item 5. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 080-006, TAR/bypass tray motor MOT80-006. The motor runs. Y↓N→Go to Flag 2. Check MOT80-006. Refer to: • GP 10 How to Check a Motor. • P/J754, IOT PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new TAR/bypass tray motor, PL 80.25 Item 5. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Observe the transport rolls, PL 80.25 Item 7. The transport rolls rotate. Y↓N→Check the transport roll drive belt, drive pulley and pulley, PL 80.25. Install new components as necessary: • Transport roll drive belt, PL 80.25 Item 2. • Pulley, PL 80.25 Item 4. • Transport roll bearing, PL 80.25 Item 6. • Transport roll, PL 80.25 Item 7. • Transport gear pulley, PL 80.36 Item 12. If the fault persists perform the 381-159-00 Late to HCF Exit Sensor from Tray 3 RAP.

• Code: 381-198-00
• Description: Lead Edge Late to TAR 2 Sensor from Tray 4 RAP 381-198-00 The lead edge of the paper failed to actuate the tray 2 TAR sensor within the correct time after feeding paper from tray 4.
• Remedy: NOTE: The front door and left door must be closed, or their respective interlock switches must be cheated when checking +24V components. Enter dC330 code 082-001, tray 2 TAR sensor, Q82-001. Manually actuate Q82-001. The display changes. Y↓N→Go to Flag 1. Check Q82-001. Refer to: • GP 11 How to Check a Sensor. • P/J750, IOT PWB • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new tray 2 TAR sensor, PL 80.10 Item 5. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 080-006, TAR/bypass tray motor, MOT80-006. The motor runs. Y↓N→Go to Flag 2. Check MOT80-006. Refer to: • GP 10 How to Check a Motor. • P/J754, IOT PWB • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new TAR/bypass tray motor, PL 80.25 Item 5. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Observe the transport rolls, PL 80.25 Item 7. The transport rolls rotate. Y↓N→Check the transport roll drive belt, drive pulley and pulley, PL 80.25. Install new components as necessary: • Transport roll drive belt, PL 80.25 Item 2. • Pulley, PL 80.25 Item 4. • Transport roll bearing, PL 80.25 Item 6. • Transport roll, PL 80.25 Item 7. • Transport gear pulley, PL 80.36 Item 12. If the fault persists perform the 381-199-00 Late to HCF Exit Sensor from Tray 4 RAP.

• Code: 381-199-00
• Description: Lead Edge Late to HCF Exit Sensor from Tray 4 RAP 381-199-00 The lead edge of the paper was late to the HCF exit sensor when feeding from tray 4.
• Remedy: NOTE: The front door and left door must be closed, or their respective interlock switches must be cheated when checking +24V components. Enter dC330 code 081-108, HCF exit sensor, Q81-108. Manually actuate Q81-108. The display changes. Y↓N→Go to Flag 1. Check Q81-108. Refer to: • GP 11 How to Check a Sensor. • P/J755, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new HCF exit sensor, PL 80.32 Item 3. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 081-045, HCF transport motor, MOT81-045. The motor runs. Y↓N→Go to Flag 2. Check MOT81-045. Refer to: • GP 10 How to Check a Motor. • P/J756, IOT PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. if necessary, install a new HCF transport motor, PL 80.36 Item 13. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Observe the takeaway roll, PL 80.36 Item 2 and HCF transport roll, PL 80.33 Item 4. The takeaway and HCF transport rolls rotate. Y↓N→Check the components that follow: • Drive belt, PL 80.36 Item 6. • Drive coupling, PL 80.36 Item 7. • Takeaway roll assembly, PL 80.36 Item 2. • Idler roll assembly, PL 80.36 Item 8. • HCF transport roll, PL 80.33 Item 4. Install new components as necessary. Perform the 381-167-00 Lead Edge Late to Tray 4 Exit Sensor RAP.

• Code: 381-200-00
• Description: Unexpected Sheet At Registration Sensor RAP 381-200-00 The IOT stray sheet detection mechanism detected an unexpected sheet of paper at the registration sensor.
• Remedy: • Enter the machine status mode and check for the active messages. Refer to OF4 Status Codes and Message RAP for the jam clearance procedure. • Clean the paper path sensors that follow: – Tray 1 TAR sensor, PL 80.10 Item 5. – Tray 2 TAR sensor, PL 80.10 Item 5. – Registration sensor, PL 80.17 Item 7. • Check for paper or paper fragments in the locality of the registration transfer assembly, PL 80.15 Item 1. • Check for paper or paper fragments in the locality of the registration transport assembly, PL 80.17 Item 10. • Check for paper in the machine paper path at all the sensor locations.
  If the Initial Actions failed to fix the fault, switch off, then switch on the machine, GP 14. If a fault code is then displayed, go to the appropriate RAP.

• Code: 381A
• Description: Paper Feed Retries RAP Use this RAP when the relevant fault code RAP failed to identify the cause of the jam, and the machine exhibits the symptoms that follow: • Intermittent paper jams at different points in the paper path from registration to IOT exit. • Paper jams at any point in the paper path from registration to IOT exit, but only from one specific paper tray.
• Remedy: Enter dC131. Set the relevant NVM location to 0: • 500- 102 Tray1_2FeedRetries, for tray 1 and 2. • 500-146 HCFRetries, for tray 3 and 4. Make copies from the relevant paper tray. Check for misfeeds from the tray (381-106-00, 381- 126-00, 381-136-00, 381-146-00 fault codes). Misfeeds occur. Y↓N→Enter dC131. Reset the relevant NVM location to its default value. Make copies from the relevant paper tray. Paper jams occur. Y↓N→Perform SCP 5 Final Actions. Perform the appropriate RAP for the fault code displayed. Enter dC131. Reset the relevant NVM location to its default value. Perform the appropriate RAP dependent on the tray used: • 381-106-00 Lead Edge late to TAR 1 Sensor from Tray 1 RAP. • 381-126-00 Lead Edge Late to TAR 2 Sensor from Tray 2 RAP. • 381-136-00 Lead Edge Late to Tray 3 Feed Sensor RAP. • 381-146-00 Lead Edge Late to Tray 4 Feed Sensor RAP.

• Code: 383-155-00, 383-156-00
• Description: Duplex Sensor RAP 383-155-00 The lead edge was late to the duplex sensor. 383-156-00 The trail edge was late to the duplex sensor.
• Remedy: NOTE: The front door and left door must be closed, or their respective interlock switches must be cheated when checking +24V components. Open the left door. Enter dC330 code 083-160, duplex sensor, Q83-160. Open the inner duplex door. Manually actuate Q83-160. The display changes. Y↓N→Go to Flag 1. Check Q83-160. Refer to: • GP 11 How to Check a Sensor. • P/J759, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new duplex sensor, PL 80.10 Item 8. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Remove the centre exit cover. Locate the inverter motor MOT10-030, PL 10.11 Item 9. Enter dC330 code 010-036 inverter motor high speed in reverse. The motor runs and turns the inverter drive roll in reverse. Y↓N→Go to Flag 3. Check MOT10-030. Refer to: • GP 10 How to Check a Motor. • P/J762, IOT PWB. Install new components as necessary: • Inverter motor, PL 10.11 Item 9. • Drive belt, PL 10.11 Item 4. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Remove the duplex motor cover, PL 80.22 Item 21. Locate the duplex motor, MOT83-060. Enter dC330 code 083-062, duplex motor fast speed. The motor runs. Y↓N→Go to Flag 2. Check MOT83-060. Refer to: • GP 10 How to Check a Motor. • P/J762, IOT PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new duplex motor assembly, PL 80.22 Item 8. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 083-060, duplex motor slow speed, MOT83-060. The motor runs. Y↓N→Go to Flag 2. Check MOT83-060. Refer to: • GP 10 How to Check a Motor. • P/J762, IOT PWB. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new duplex motor assembly, PL 80.22 Item 8. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Observe the duplex rolls, PL 80.22. The upper, mid and lower duplex rolls rotate. Y↓N→Refer to GP 7. Check the components that follow: • Upper duplex roll, PL 80.22 Item 14. • Mid duplex rolls, PL 80.22 Item 15. • Lower duplex roll, PL 80.22 Item 13. • Drive belt (65T), PL 80.22 Item 2. • Drive belt (89T), PL 80.22 Item 3. • Drive belt (45T), PL 80.22 Item 4. Install new components as necessary. Check the duplex roll idlers, PL 80.10 Item 11, refer to GP 7. Manually rotate the idler rolls. The idler rolls rotate. Y↓N→Install new components as necessary: • Duplex roll idler, PL 80.10 Item 11. • Idler spring, PL 80.10 Item 12. Enter dC330 code 093-045, print cartridge motor, MOT93-045. Observe the photoreceptor. The photoreceptor turns. Y↓N→Go to Flag 6. Check MOT93-045. Refer to: • GP 10, How to check a Motor. • P/J761, IOT PWB. • P/J656,LVPS. • 301E +5V and +5VSB Distribution RAP. • 301G +24V Distribution RAP. • 301B 0V Distribution RAP. Install new components as necessary: • Main drive module, PL 40.15 Item 1. • Print cartridge, PL 90.17 Item 9. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP and 301L LVPS RAP. Enter dC330 code 082-150, registration sensor, Q82-150. Manually actuate Q82-150 with a strip of paper. The display changes. Y↓N→Go to Flag 4. Check Q82-150. Refer to: • GP 11 How to Check a Sensor. • P/J763, IOT PWB. • 301E +5V and +5VSB Distribution RAP. • 301B 0V Distribution RAP. If necessary, install a new registration sensor, PL 80.17 Item 7. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Enter dC330 code 080-040, registration motor, MOT80-040. Observe the registration roll, PL 80.17 Item 5. The registration roll turns. Y↓N→Go to Flag 5. Check MOT80-040. Refer to: • GP 10, How to Check a Motor. • P/J762, IOT PWB. If necessary, install a new registration motor, PL 40.15 Item 6. If the fault persists, perform the OF7 IOT PWB Diagnostics RAP. Refer to GP 7 and OF10 Intermittent Fault RAP. Check the components that follow: • Registration idler roll, PL 80.15 Item 4. • Bias transfer roll, PL 80.15 Item 3. • Registration roll, PL 80.17 Item 6. • Registration drive pulley, PL 80.17 Item 3. • Registration drive belt, PL 80.17 Item 4. • Track (DTS), PL 90.10 Item 6, from the detack saw to the HVPS.

• Code: 383-157-00
• Description: Unexpected Sheet At Duplex Sensor RAP 383-157-00 The IOT stray sheet detection mechanism detected an unexpected sheet of paper at the duplex sensor
• Remedy: • Enter the machine status mode and check for the active messages. Refer to OF4 Status Codes and Message RAP for the jam clearance procedure. • Check for paper or paper fragments in the locality of the left door assembly, PL 80.10 Item 1. • Check for paper in the machine paper path at all the sensor locations.
  If the Initial Actions failed to fix the fault, switch off, then switch on the machine, GP 14. If a fault code is then displayed, perform the appropriate RAP.