Causes: - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (M). - The recovery sequence was repeated with no toner in the container.
Remedy: [Related parts] R1.00 - Main Drive Unit - Hopper Unit (M) - Toner Bottle Mount Unit (M) - Drum Unit (M) - Toner Container (M) [Remedy] Be sure to perform the following procedure. 1. Shake the Toner Container 10 times, and then insert it into the host machine. 2. Check/replace the related harness/cable, connector and parts. [Reference] If a user inserts an empty Toner Container (M) repeatedly, the error may occur.
Code: E025-0310-05
Description: Bottle Motor (CK) error (C)
Causes: The Bottle Rotation Sensor (C) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (CK) was turned ON.
Remedy: [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J155) and the Bottle Motor (CK) (M10/J6302) - Harness between the DC Controller PCB (UN04/J151) and the Bottle Rotation Sensor (M) (PS08/ J5303) - Bottle Rotation Sensor (C) (PS08) - Bottle Drive Unit (CK) - Toner Container (C) - Hopper Unit (C) - DC Controller PCB (UN04) [Remedy] Check/replace the related harness/cable, connector and parts. [CAUTION] Be sure to turn over the Door Lock Lever when removing the Bottle Drive Unit (CK) and rotating the drive section by hand. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Code: E025-0368-05
Description: No toner detection error (C)
Causes: - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (C). - The recovery sequence was repeated with no toner in the container.
Remedy: [Related parts] R1.00 - Main Drive Unit - Hopper Unit (C) - Toner Bottle Mount Unit (C) - Drum Unit (C) - Toner Container (C) [Remedy] Be sure to perform the following procedure. 1. Shake the Toner Container 10 times, and then insert it into the host machine. 2. Check/replace the related harness/cable, connector and parts. [Reference] If a user inserts an empty Toner Container (C) repeatedly, the error may occur.
Code: E025-0410-05
Description: Bottle Motor (CK) error (Bk)
Causes: The Bottle Rotation Sensor (Bk) did not detect rotation for 5 times in a row although 1.5 sec (2 sec in the case of right before replacement of the Toner Container) has passed after the Bottle Motor (CK) was turned ON.
Remedy: [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J155) and the Bottle Motor (CK) (M10/J6302) - Harness between the DC Controller PCB (UN04/J151) and the Bottle Rotation Sensor (Bk) (PS09/J5304) - Bottle Rotation Sensor (Bk) (PS09) - Bottle Drive Unit (CK) - Toner Container (Bk) - Hopper Unit (Bk) - DC Controller PCB (UN04) [Remedy] Check/replace the related harness/cable, connector and parts. [CAUTION] Be sure to turn over the Door Lock Lever when removing the Bottle Drive Unit (CK) and rotating the drive section by hand. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Code: E025-0468-05
Description: No toner detection error (Bk)
Causes: - The state without toner was detected although the recovery sequence was performed for 5 times after replacement of the Toner Container (Bk). - The recovery sequence was repeated with no toner in the container.
Remedy: [Related parts] R1.00 - Main Drive Unit - Hopper Unit (Bk) - Toner Bottle Mount Unit (Bk) - Drum Unit (Bk) - Toner Container (Bk) [Remedy] Be sure to perform the following procedure. 1. Shake the Toner Container 10 times, and then insert it into the host machine. 2. Check/replace the related harness/cable, connector and parts. [Reference] If a user inserts an empty Toner Container (Bk) repeatedly, the error may occur.
Causes: The background regular reflection output of the Registration Patch Sensor at the front side did not fall within the specified range for 2 consecutive times at initialization.
Remedy: [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J170) and the Registration Patch Sensor Unit (Front) (UN31/J5603) - Registration Patch Sensor Unit (Front) (UN31) - Registration Patch Sensor Unit (Front) Shutter - Registration Shutter Solenoid (SL03) - DC Controller PCB (UN04) [Remedy] Perform the following in the order while checking whether the error is cleared. Check the background regular reflection output value (front) in COPIER (level 2)> DISPLAY> DENS> P-B-P-C. a. If the value is less than 10, 1. Check if the sensor window of the Registration Patch Sensor Unit (Front) is soiled. If it is soiled, clean it with a blower. 2. Check that the Registration Patch Sensor Unit (Front) Shutter is properly installed and it is not damaged or deformed. If it is deformed or damaged, replace the Registration Patch Sensor Unit (Front). 3. Check the operation of the Registration Shutter Solenoid. 3-1. If the Registration Shutter Solenoid moves, 3-1-1. Replace the Registration Patch Sensor Unit (Front). 3-1-2. Replace the DC Controller PCB. 3-2. If the solenoid does not move, replace the Registration Shutter Solenoid. b. If the value is above 250, 1. Check the harness between the Registration Patch Sensor Unit (Front) and the DC Controller PCB. 2. Replace the harness between the Registration Patch Sensor Unit (Front) and the DC Controller PCB. 3. Replace the Registration Patch Sensor Unit (Front). 4. Replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Causes: The background regular reflection output of the Registration Patch Sensor at the rear side did not fall within the specified range for 2 consecutive times at initialization.
Remedy: [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J170) and the Registration Patch Sensor Unit (Rear) (UN32/J5604) - Registration Patch Sensor Unit (Rear) (UN32) - Registration Patch Sensor Unit (Rear) Shutter - Registration Shutter Solenoid (SL03) - DC Controller PCB (UN04) [Remedy] Perform the following in the order while checking whether the error is cleared. Check the background regular reflection output value (rear) in COPIER (level 2)> DISPLAY> DENS> P-B-P-Y. a. If the value is less than 10, 1. Check if the sensor window of the Registration Patch Sensor Unit (Rear) is soiled. If it is soiled, clean it with a blower. 2. Check that the Registration Patch Sensor Unit (Rear) Shutter is properly installed and it is not damaged or deformed. If it is deformed or damaged, replace the Registration Patch Sensor Unit (Rear). 3. Check the operation of the Registration Shutter Solenoid. 3-1. If the Registration Shutter Solenoid moves, 3-1-1. Replace the Registration Patch Sensor Unit (Rear). 3-1-2. Replace the DC Controller PCB. 3-2. If the solenoid does not move, replace the Registration Shutter Solenoid. b. If the value is above 250, 1. Check the harness between the Registration Patch Sensor Unit (Rear) and the DC Controller PCB. 2. Replace the harness between the Registration Patch Sensor Unit (Rear) and the DC Controller PCB. 3. Replace the Registration Patch Sensor Unit (Rear). 4. Replace the DC Controller PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
Code: E073-0001-05
Description: Interlock error
Causes: No detection of Interlock (24 V) although all the Doors (Front Cover and Right Cover) of the host machine were closed.
Remedy: [Related parts] R1.00 - Harness between the DC Controller PCB (UN04/J24) and the Interlock Switch 2 (SW03) - Harness between the DC Controller PCB (UN04/J20) and the Low-voltage Power Supply PCB (UN01/J315) - Front Cover/Right Cover - Low-voltage Power Supply PCB (UN01) - DC Controller PCB (UN04) [Remedy] Perform the following in the order while checking whether the error is cleared. 1. Check that the Front Cover/Right Cover is closed. 2. Visually check that the Interlock Switch 2 are turned ON/OFF by opening/closing the Front Cover/Right Cover. 3. Check that the harness between the Interlock Switch 2 and the DC Controller PCB is not shortcircuited (the harness does not come in contact with the plate while the cable sheath is peeled). 4. Disconnect the connector (J24) of the DC Controller while the Front Cover and the Right Cover are closed, and measure the resistance value between the connectors J24/1-pin and the J24/3- pin on the J24 harness side using a tester. a. If the measurement value is less than 1 ohm (conduction state), 1. Replace the DC Controller PCB. 2. Replace the Low-voltage Power Supply PCB. b. If the measurement value is 1 ohm or higher (non conduction state), replace the harness between the Interlock Switch 2 and the DC Controller PCB. 5. Check the harness between the Low-voltage Power Supply PCB and the DC Controller PCB. 6. Replace the DC Controller PCB. 7. Replace the Low-voltage Power Supply PCB. [Reference] Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES