• Code: E746 0022
• Description: Image Analysis Board error. Wrong version of the Image Analysis Board was detected.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. Reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory. 2. After replacing the Image Analysis Board, perform step 1.

• Code: E746 0023
• Description: Image Analysis Board error. Communication from the Image Analysis Board could not be detected.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. Check that the Image Analysis Board is installed properly by removing and then installing it again. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory.

• Code: E746 0024
• Description: Image Analysis Board error. An error in the operation of the Image Analysis Board was detected
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. Check that the Image Analysis Board is installed properly by removing and then installing it again. 2. Turn OFF and then ON the main power, and check whether the error is cleared. 3. After replacing the Image Analysis Board, reinstall the firmware of the Image Analysis Board or the system software which version is supported by this model using SST or a USB memory.

• Code: E746 0031
• Description: TPM error. A communication error between the Main Controller PCB and the TPM PCB was detected at startup.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. 2. After turning OFF the main power, replace the TPM PCB. (Unit of replacement: TPM PCB ASSEMBLY) 3. If the TPM key was backed up, restore the key. 3-1. Connect the USB memory which stores the TPM key. 3-2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key". [CAUTION] Ask the customer to enter "System Manager ID" and "System Manager PIN" when logging in. 3-3. Enter the password set at backup operation. 3-4. When the restoration completion screen is displayed, click "OK". Remove the USB memory, and turn OFF and then ON the main power.

• Code: E746 0032
• Description: TPM error. Mismatch of the TPM key was detected.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. Format the system. 1-1. Enter safe mode using (2+8) startup, and execute [4]: Clear/Format> [2]: Flash Format (Flash format) using a USB memory. 1-2. Reinstall the system software using SST or a USB memory. 2. Replace the TPM PCB. (Unit of replacement: TPM PCB ASSEMBLY) 3. If the TPM key was backed up, restore the key. 3-1. Connect the USB memory which stores the TPM key. 3-2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key". [CAUTION] Ask the customer to enter "System Manager ID" and "System Manager PIN" when logging in. 3-3. Enter the password set at backup operation. 3-4. When the restoration completion screen is displayed, click "OK". Remove the USB memory, and turn OFF and then ON the main power.

• Code: E746 0033
• Description: TPM error. It was detected that data in TPM was inconsistent.
• Remedy: Perform the following in the order while checking whether the error is cleared. Perform the appropriate remedy according to the status whether the TPM key was backed up. a. If the TPM key was backed up, restore the key. 1. Connect the USB memory which stores the TPM key. 2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key". [CAUTION] Ask the customer to enter "System Manager ID" and "System Manager PIN" when logging in. 3. Enter the password set at backup operation. 4. When the restoration completion screen is displayed, click "OK". Remove the USB memory, and turn OFF and then ON the main power. b. If the TPM key was not backed up, format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory

• Code: E746 0034
• Description: TPM auto-recovery error. The error occurred when clearing HDD while TPM setting was ON.
• Remedy: Perform the following in the order while checking whether the error is cleared. 1. Turn OFF and then ON the main power, and check whether the error is cleared. a. If the error is cleared, execute "Settings/Registration> Log In> Management Settings> Data Management> Initialize All Data/ Settings". b. If the error is not cleared, format the system. 1. Enter safe mode using (2+8) startup, and execute [4] Clear/ Format> [2] Flash Format (Flash format) using a USB memory. 2. Reinstall the system software using SST or a USB memory. 2. If the TPM key was backed up, restore the key. 2-1. Connect the USB memory which stores the TPM key. 2-2. Execute "Settings/Registration> Log In> Management Settings> Data Management> TPM Settings> Restore TPM Key". [CAUTION] Ask the customer to enter "System Manager ID" and "System Manager PIN" when logging in. 2-3. Enter the password set at backup operation. 2-4. When the restoration completion screen is displayed, click "OK". Remove the USB memory, and turn OFF and then ON the main power

• Code: E746 0035
• Description: TPM version error. TPM PCB which cannot be used in this machine was installed.
• Remedy: Install the TPM PCB for this model. (Unit of replacement: TPM PCB ASSEMBLY)