Description: A booklet bin slide motor (M10) failure occurred.
Remedy: 1 Check all of the cable connections at the controller PCA. 2 Turn the printer off, and then turn the printer on again to clear the error. 3 Activate the booklet bin slide motor (M10) by performing a mechanical test. 4 At power on, make sure that the booklet stopper moves completely in and out. 5 Replace the booklet bin. 6 Replace the controller PCA.
Code: 68.X
Display: 68.X PERMANENT STORAGE ERROR
Description: An error occurred in the printer nonvolatile memory (NVRAM), and one or more printer settings is reset to its factory default. Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage.
X description: 0 = onboard NVRAM 1 = removable disk (flash or hard)
Remedy: 1 Pressing GO should clear the error. 2 Perform a cold reset. 3 Turn the printer off, remove all of the extra memory and EIO devices, and then turn the printer on again. 4 For 68.1 errors, remove files from the hard disk by using the control panel or Web Jetadmin. 5 Reinitialize the hard disk drive. 6 Perform a NVRAM initialization.
Code: 68.X
Display: 68.X PERMANENT STORAGE FULL
Description: The printer NVRAM is full. Some saved settings in the NVRAM might reset to the factory defaults. Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage.
X description: 0 = onboard NVRAM 1 = removable disk (flash or hard)
Remedy: 1 Pressing GO should clear the error. 2 Perform a cold reset. 3 Turn the printer off, remove all of the extra memory and EIO devices, and then turn the printer on again. 4 For 68.1 errors, remove files from the hard disk by using the control panel or Web Jetadmin. 5 Reinitialize the hard disk drive. 6 Perform a NVRAM initialization.
Code: 68.X
Display: 68.X PERMANENT STORAGE WRITE FAIL
Description: The printer NVRAM is failing to write. Printing can continue, but there might be some unexpected functions because an error occurred in permanent storage.
X = description: 0 = onboard NVRAM 1 = removable (flash or hard)
Remedy: 1 Pressing GO should clear the error. 2 Perform a cold reset. 3 Turn the printer off, remove all of the extra memory and EIO devices, and then turn the printer on again. 4 For 68.1 errors, remove files from the hard disk by using the control panel or Web Jetadmin. 5 Reinitialize the hard disk drive. 6 Perform a NVRAM initialization.
Code: 69.X
Display: 69.X PRINTER ERROR
Description: A temporary printer error occurred.
00 (duplex D-roller is not detected at the home position) 01 (duplex slide adjustment failure)
Remedy: Turn the printer off, reseat the duplexer, and then turn the printer on again to clear the error. 2 Remove the duplexer and check for proper seating, residual media, or obstructions. 3 Check the inside of the duplexer and the duplex capacity for residual media or obstructions. 4 Check the duplexer-side registration guides for correct functionality. Replace the duplexer if necessary. 5 Check the feed rollers and drive gear trains for damage. Replace them if necessary.
Code: 79.XXXX
Display: 79.XXXX PRINTER ERROR
Description: A critical hardware error occurred.
Remedy: Turn the printer off, and then turn the printer on again to clear the error.
Code: 8X.YYYY
Display: 8X.YYYY
Description: The EIO accessory card in slot X has encountered a critical error as specified by YYYY.
Remedy: 1 Turn the printer off. 2 Remove the EIO accessory card. Reseat the card securely into the specified slot. 3 Turn the printer on again. 4 Insert the card into a different slot. 5 If the error persists, the EIO accessory card might need to be replaced.