Code :

Code: 24:03
Description: Ink Seup Failure. Ink Setup failure. The purge process has failed or has been canceled by the customer.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Try purging the Ink Supply Tubes again when the Printer has been rebooted. If the printer does not automatically go into the purge process, use the service test procedure g1.4.1 Purge tubesh . • Install new Ink Cartridges in to the Printer and try purging the Printer again. If the printer does not automatically go into the purge process, use the service test procedure g1.4.1 Purge tubesh .

Code: 24:10
Description: Ink Cartridge Broken Bag. A broken bag has been detected in one of the Ink Cartridges. This error must be solved and the printer checked and cleared of this error code before the printer can resume printing
Remedy: • The front panel message will indicate which Ink Cartridge has a broken bag. Remove the Ink Cartridge and check for any ink leaking from the cartridge. In some extreme cases: • Ink can leak from the damaged Ink Cartridge and contaminate the pressurized air system or • Air can get inside the Ink System causing bubbles in the Ink Tubes which can damage the Printheads. • For this issue there is a specific menu selection to solve and recover the printer from the broken bag error. Perform the gBag Broken Recoveryh Diagnostic procedure (). • If the Lower ISS PCS has been damaged by ink this must be replaced if it cannot be repaired .

Code: 26.00:10
Description: Contact failure with Magenta Ink Cartridge. Bad contact detected in ISS slot 0 floater.
Remedy: • Remove the Magenta Ink Cartridge and reinstall it in to the Printer. • Check the Ink supply tube to this Ink Cartridge has not been forced laterally causing a misalignment of the floater (Ink supply connector). • Check the floater spring is functioning correctly. • Replace the Magenta Ink Cartridge. • Check that the ISS to Cartridge cable (Magenta Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Magenta Ink Cartridge) . • Replace the ISS PCA • Replace the Ink Supply Tubes and Trailing Cable .

Code: 26.01:10
Description: Contact failure with Yellow Ink Cartridge. Bad contact detected in ISS slot 1 floater.
Remedy: • Remove the Yellow Ink Cartridge and reinstall it in to the Printer. • Check the Ink supply tube to this Ink Cartridge has not been forced laterally causing a misalignment of the floater (Ink supply connector). • Check the floater spring is functioning correctly. • Replace the Yellow Ink Cartridge. • Check that the ISS to Cartridge cable (Yellow Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Yellow Ink Cartridge) . • Replace the ISS PCA • Replace the Ink Supply Tubes and Trailing Cable .

Code: 26.02:10
Description: Contact failure with Black Ink Cartridge. Bad contact detected in ISS slot 2 floater.
Remedy: • Remove the Black Ink Cartridge and reinstall it in to the Printer. • Check the Ink supply tube to this Ink Cartridge has not been forced laterally causing a misalignment of the floater (Ink supply connector). • Check the floater spring is functioning correctly. • Replace the Black Ink Cartridge. • Check that the ISS to Cartridge cable (Black Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Black Ink Cartridge) . • Replace the ISS PCA • Replace the Ink Supply Tubes and Trailing Cable .

Code: 26.03:10
Description: Contact failure with Cyan Ink Cartridge. Bad contact detected in ISS slot 3 floater.
Remedy: • Remove the Cyan Ink Cartridge and reinstall it in to the Printer. • Check the Ink supply tube to this Ink Cartridge has not been forced laterally causing a misalignment of the floater (Ink supply connector). • Check the floater spring is functioning correctly. • Replace the Cyan Ink Cartridge. • Check that the ISS to Cartridge cable (Cyan Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Cyan Ink Cartridge) . • Replace the ISS PCA • Replace the Ink Supply Tubes and Trailing Cable .

Code: 26.04:10
Description: Contact failure with Light Magenta Ink Cartridge. Bad contact detected in ISS slot 4 floater.
Remedy: • Remove the Light Magenta Ink Cartridge and reinstall it in to the Printer. • Check the Ink supply tube to this Ink Cartridge has not been forced laterally causing a misalignment of the floater (Ink supply connector). • Check the floater spring is functioning correctly. • Replace the Light Magenta Ink Cartridge. • Check that the ISS to Cartridge cable (Light Magenta Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Light Magenta Ink Cartridge) . • Replace the ISS PCA • Replace the Ink Supply Tubes and Trailing Cable .

Code: 26.05:10
Description: Contact failure with Light Cyan Ink Cartridge. Bad contact detected in ISS slot 7 floater.
Remedy: • Remove the Light Cyan Ink Cartridge and reinstall it in to the Printer. • Check the Ink supply tube to this Ink Cartridge has not been forced laterally causing a misalignment of the floater (Ink supply connector). • Check the floater spring is functioning correctly. • Replace the Light Cyan Ink Cartridge. • Check that the ISS to Cartridge cable (Light Cyan Ink Cartridge) is not damaged and is correctly connected to the Ink Supply Tubes PCA. • Replace the ISS to Cartridge cable (Light Cyan Ink Cartridge) . • Replace the ISS PCA • Replace the Ink Supply Tubes and Trailing Cable .