• Code: 15.03:00
• Description: Drying system temperature too high. Drying System has exceeded the upper temperature level.
• Remedy: • The cooling fans intake is blocked, check there are no obstructions on any of the cooling fans: Dryer, Curing, Top Cover Fans, Rear Fans. • Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in the Userfs Guide while observing all safety precautions while working in the area of the heaters. • Check the power going to the IR sensor. A good indication is that the blue LED on the sensorfs body will light if the sensor is pointing to an object warmer than 30C. • Check the position of the IR sensor is correct, if it is pointing to a position other than the substrate this will cause an error. • Perform the IR sensor diagnostic check 8.3 Heating IR Sensor ËPage 169, to check the values being detect by the IR sensor. Replace the Dryer IR sensor if required ËPage 496.

• Code: 15.04:00
• Description: Drying system temperature too low. Drying System has exceeded the lower temperature level (below 5C)
• Remedy: • Check if the environmental ambient temperature is low. Check the surrounding temperature is within the printerLs operating specifications; it should be higher than 15C for printer operation. If this is the case, increase the ambient temperature of the printerLs location. • Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in the Userfs Guide while observing all safety precautions while working in the area of the heaters. • Check the power going to the IR sensor. A good indication is that the blue LED on the sensorfs body will light if the sensor is pointing to an object warmer than 30c. • Check the position of the IR sensor is correct, if it is pointing to a position other than the substrate this will cause an error. • Perform the IR sensor check 1.8.1 Heating and Curing temp ËPage 195, to check the values being detected by the IR sensor. Replace the Dryer IR sensor if required ËPage 496. • Replace the Heaters Control Assembly ËPage 465.

• Code: 15.05:00
• Description: Problem with the Drying System Temperature Sensor. Signal error detected with the Drying System Temperature Sensor.
• Remedy: • Check that none of the air intakes of any of the fans are blocked • Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in the Userfs Guide while observing all safety precautions while working in the area of the heaters. • Check the power going to the IR sensor. A good indication is that the blue LED on the sensorfs body will light if the sensor is pointing to an object warmer than 30c. • Perform the IR sensor diagnostic check 8.3 Heating IR Sensor ËPage 169, to check the values being detected by the IR sensor. Replace the Dryer IR sensor if required ËPage 496.

• Code: 15.06:00
• Description: Temperature error detected. There is a mismatch between the temperature detected by the Drying IR Sensor and the amount of electrical power the Drying System is receiving
• Remedy: • The ink density is too high, check the UserLs Manual for the recommended ink density levels. • Check if the input voltage is in the range of 198v to 205v, ensure the ambient temperature is higher than 20C for the correct functioning of the printer. • Check if the substrate loaded on the printer is too transparent or reflective for the IR sensor to detect the surface temperature. Check this by loading another type of substrate. • Check that power is going to the IR Sensor, a good indication of this is the blue LED lights if the sensor is pointing to an object warmer than 30c • Check if the Dryer IR sensor is dirty and requires cleaning, use the cleaning procedures described in the Userfs Guide while observing all safety precautions while working in the area of the heaters. • Check the position of the IR sensor is correct, if it is pointing to a position other than the substrate this will cause an error. • Perform the IR sensor check 1.8.1 Heating and Curing temp ËPage 195, to check the values being detected by the IR sensor. Replace the Dryer IR sensor if required ËPage 496. • Replace the Heaters Control Assembly ËPage 465. • If there is power going to the heater, but the heater does not come on, replace the heater ËPage 498. • Check the voltage supplied to the Printer is inside the Printers functional specifications. • Check the quality of the AC line going into the printer.

• Code: 15.08:00
• Description: Dryer fans not connected. The array of Drying System fan(s) is not connected. The firmware has detected there is no feedback from the fans.
• Remedy: • Perform the service test 2.4 to check that all the fans are working ËPage 129. • Check the cables from the Dryer Fans to the Printmech are not damaged and are connected. • Replace the PrintMech .

• Code: 15.09:00
• Description: Drying fans failure. One or more Drying fans have failed. The firmware has detected there is no feedback from the fans.
• Remedy: • Perform the service test 2.4 ËPage 129 to confirm that one or more of the fans is not working. • If none of the fans are working, this would indicate a failure with the PrintMech, or the cables from the PrintMech: • Check the cables from the Printmech. • Replace the Printmech PCA ËPage 482. • If at least one of the fans is working, check if the failed fans are connected, they are replace the failed fans ËPage 351.

• Code: 15.10:00
• Description: Drying Assembly resistors incorrect. The firmware measures the current through the Burst resistor and the steady resistor, and it checks that one is greater than the other. If the measurements detected are not as expected this could indicate that the heaters have been swapped in error.
• Remedy: Replace the Dryer Assembly

• Code: 16.01:00
• Description: Curing Module warm up time out. Curing System unable to warm up in the pre-defined amount of time: 9 minutes (45C for standby & normally 95C for printing).
• Remedy: • Check if the environmental ambient temperature is too low. Check the surrounding temperature is within the printerLs operating specifications; it should be higher than 15C for printer operation. If this is the case, increase the ambient temperature of the printerLs location. • Check if the input voltage is in the range of 198v to 205v, ensure the ambient temperature is higher than 20C for the functioning of the printer. • Check if the substrate loaded on the printer is too transparent or reflective for the Curing IR sensor to detect the surface temperature. Check this by loading another type of substrate. • Check if the Curing IR sensor is dirty and requires cleaning, use the cleaning procedures described in the Userfs Guide while observing all safety precautions while working in the area of the heaters. • Check for an obstacle blocking the IR sensorfs view. Ensure the IR sensor is correctly installed on the printer, with no interference in the IR path • Check the power going to the Curing IR sensor. A good indication is that the blue LED on the sensorfs body will light if the sensor is pointing to an object warmer than 30c. • Check the position of the Curing IR sensor is correct, if it is pointing to a position other than the substrate this will cause an error. • Perform the IR sensor diagnostic check 8.4 Curing IR sensor ËPage 170, to check the values being detected by the IR sensor. Replace the Curing IR sensor if required ËPage 510. • Check if the input voltage is inside the range of specifications for printing, check the installation instructions. • Replace the Heaters Control Assembly . • If the power arrives to the heater, but the heater does not heat up, replace the heaterLs in the Curing AssemblyËPage 498.