Description: Problem with the Web Wipe motor. Web Wipe Motor servo shut down.
Remedy: • Switch the Power OFF from the back of the Printer, manually pull the Printhead Maintenance Cartridge to the front position and power On the Printer. • Switch the Power OFF from the back of the Printer and remove the Printhead Maintenance Cartridge, and switch on, if the error is cleared, replace the Printhead Maintenance Cartridge • Replace the Web Wipe Motor.
Code: 21.03:10
Description: Electrical problem in the Web Wipe Motor. Error detected in the area of the Web Wipe Assembly (Rack engage motor electrical)
Remedy: • Switch the Power OFF from the back of the Printer, manually pull the Printhead Maintenance Cartridge to the position and power On the Printer. • Switch the Power OFF from the back of the Printer and remove the Printhead Maintenance Cartridge, and switch on, if the error is cleared, replace the Printhead Maintenance Cartridge • Replace the Web Wipe Motor. • Replace the PrintMech ËPage 482.
Code: 21.05:03
Description: Web Wipe Assembly Drifting. Error detected in the area of the Web Wipe Assembly (Rack engage drifting).
Remedy: • Switch the Power OFF from the back of the Printer, manually pull the Printhead Maintenance Cartridge to the front position and power On the Printer. • Switch the Power OFF from the back of the Printer and remove the Printhead Maintenance Cartridge, and switch on, if the error is cleared, replace the Printhead Maintenance Cartridge • Replace the Web Wipe Motor.
Code: 21:10
Description: Problem in the area of the Service Station. Fault has been detect in the area of the Service Station.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. foam from the printerfs packaging, screws, plastic parts, etc...) restricting the movement of the Service Station. • If the System Error continues, replace the Service Station .
Code: 21:13
Description: Problem in the Service Station.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the Service Station. • Switch the Power OFF from the back of the Printer, remove the Printhead Maintenance Cartridge, and switch on. • If the System Error continues, replace the Service Station .
Code: 23:10
Description: Problem with pressurization in the APS. The APS has received a request to depressurize, but the system does not depressurize in under a specific time (120 seconds).
Remedy: • Check that the relief valve cable is not damaged and is correctly connected to the PrintMech PCA. • Check the continuity in the cable of the relief valve. • Try tapping the relief valve of the APS with a screw driver to release the mechanism. • Check the air tubes connected to the relief valve are not bent or twisted and that air can flow in the tubes. • To check if the issue has been solved perform the APS service test . • If the test fails replace the APS . • Replace the PrintMech PCA . • Replace the Sausalito PCI PCA .
Code: 24.02:00
Description: Top Cover Fans array is not connected. The firmware has detected that there is no connection to the array of Top Covers Fans
Remedy: • Perform the service test 2.4 ËPage 129 to confirm that all of the Top cover Fans are not working. • Check the Top Cover Fans cable by the left arch, is connected to the PrintMech, at both ends, and that none are damaged. • If all the cables from the Printmech to the fans are connected, replace the Printmech ËPage 482.
Code: 24.03:00
Description: One of the Top Cover Fans not connected. The firmware has detected that one or more of the Top Covers Fans is not working.
Remedy: • Perform the service test 2.4 ËPage 129 to confirm that one or more of the Top cover Fans is not working. • If none of the fans are working, this would indicate a failure with the PrintMech, or the cables from the PrintMech: • Check the cables from the Printmech. • If all the cables from the Printmech to the fans are connected, replace the Printmech ËPage 482. • If at least one of the fans is working, check if the failed fans are connected to the array, if it is connected replace the failed fan Top Cover Fans ËPage 349. • If the error is not cleared, check all the cables from the failed fan to the PrintMech.