• Code: 63:05
• Description: The raster data does not arrive quick enough. The raster data of the job is not arriving quick enough to assure correct printing conditions. If there are pauses, more than 20 seconds, while receiving information from the RIP, the printer will cancel the job to avoid problems with the temperature.
• Remedy: • Check that a 1 Gigabit Ethernet Card is being used in the computer with the RIP, make sure it is correctly installed. If necessary, replace the Gigabit Ethernet Card. Do not printer via a hub, as the communication is not quick enough. • Check the RIP for any error messages. Check that the computer with the RIP application is functioning correctly. Check the HDD is not full, does the computer need to be defragmented etc. • Check the customer is printing from a computer with the minimum system requirements, check the RIP documentation for details. • Check if the RIP option “RIP while printing” is enabled. If it is enabled this could cause the computer to run slowly if it does not have sufficient power. • As a workaround the customer could reduce the resolution of the job, or increase the number of passes, in order to reduce the need for the bandwidth.

• Code: 65:04
• Description: I/O port problem. Input/Output problem through an unknown port.
• Remedy: • Check that the unknown port cable is correctly connected to the Printer. • Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version.

• Code: 66:08
• Description: Cannot print on the current type of media. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded.
• Remedy: • Resend the file to be printed on the current paper type. • Change the paper type to the type that was loaded when the file was originally sent.

• Code: 71:19
• Description: Mis-match of printer information. Different serial numbers detected in Main NVM (hard disk) and the Backup NVM (in ISS PCA).
• Remedy: • Perform the Error 71:19 Recovery ËPage 132.

• Code: 72:04
• Description: Generic firmware error
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version.

• Code: 73:03
• Description: Problem with the Carriage encoder. Carriage encoder reading error.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Check that the Printer has the latest Firmware version, if not, update the firmware to the latest version. • Perform the Scan Axis service test . • Perform the Substrate Path service test .

• Code: 74:01
• Description: Error upgrading firmware file. Error uploading firmware update file.
• Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Resend the firmware update file to the Printer.

• Code: 74:04
• Description: Request to upgrade the firmware. This error is displayed when the current firmware does not support the installed PrintMech PCA.
• Remedy: • Install the latest firmware through the Embedded Web Server.