• Code: 30.1.24
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  The ADF jam-access door is open.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.

• Code: 30.1.25
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  A general error has occurred in the scanner or ADF. This error is most likely a memory corruption.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.

• Code: 30.1.29
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  The ADF output bin is full.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.

• Code: 30.1.3
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  The ADF could not pick up the paper.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.

• Code: 30.1.36
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  The scanning-firmware upgrade failed. The MFP automatically tries to upgrade the firmware again the next time the MFP is turned on.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.

• Code: 30.1.6
• Display: 30.1.6 Scanner Failure
• Description: This is a scanner-fan error. This fan is located in the base of the scanner assembly. It operates whenever the scanner lamp is illuminated or whenever the scanner flatbed motor is rotating. This fan also operates during the MFP initialization sequence.
• Remedy: 1. During the MFP initialization sequence, try to listen to this fan to find out if it is operating. 2. Verify that connector CN108 on the scanner-controller PCA is firmly seated. Also make sure that the connection for the fan in the base of the scanner assembly is firmly seated. 3. If all the connectors are secure but the fan is not operating, replace the fan.

• Code: 30.1.6
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  An error has occurred at the scanner fan. (See the separate entry for this error.)
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.

• Code: 30.1.7
• Display: 30.1.YY SCANNER FAILURE
• Description: An error has occurred in the scanner.
  A communication error has occurred in the scanner.
• Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.