Description: The MFP cannot print on both sides of the selected media because the media does not meet the minimum length specification.
Remedy: Select single-sided printing or load a longersize media. Resend the job.
Code: 41.3
Display: 41.3 MEDIA TOO SHORT CANNOT SEND TO FACE DOWN OUTPUT BIN
Description: The MFP cannot deliver the selected media face-down because the media does not meet the minimum length specification.
Remedy: Select the face-up output option, or load a longer-size media in the tray. Resend the job.
Code: 49.XXXXX
Display: 49.XXXXX ERROR - To Continue Turn Off Then On
Description: A critical firmware error has occurred. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some instances, electrical noise in the cable can corrupt data during transmission to the MFP. Other causes include poorquality parallel cables, poor connections, or specific software programs. Sometimes, the formatter itself is at fault, which is usually indicated by a 79.XXXX ERROR - To Continue Turn Off Then On message.
Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Upgrade the firmware. 3. Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance. 4. If the message persists when using different software programs and attempting specific print jobs, disconnect all of the cables that connect the MFP to the network or a computer. 5. Turn the MFP off. 6. Remove all DIMMs and flash-memory cards. 7. Remove all of the EIO devices. 8. Turn the MFP on. 9. If the error message disappears, reinstall each DIMM, flash-memory card, and EIO device individually, making sure to turn the MFP power off and then on again as you install each device. 10. Replace the component that caused the error message.
Code: 50.1
Display: 50.X FUSER ERROR
Description: A fuser error has occurred.
Low fuser temp
Remedy: 1. Turn the MFP off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the MFP. Replace the connector if it is damaged. 5. Replace the fuser. 6. Replace the DC controller PCA. 7. Replace the power supply.
Code: 50.2
Display: 50.X FUSER ERROR
Description: A fuser error has occurred.
Fuser warm up service
Remedy: 1. Turn the MFP off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the MFP. Replace the connector if it is damaged. 5. Replace the fuser. 6. Replace the DC controller PCA. 7. Replace the power supply.
Code: 50.3
Display: 50.X FUSER ERROR
Description: A fuser error has occurred.
High fuser temp
Remedy: 1. Turn the MFP off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the MFP. Replace the connector if it is damaged. 5. Replace the fuser. 6. Replace the DC controller PCA. 7. Replace the power supply.
Code: 50.4
Display: 50.X FUSER ERROR
Description: A fuser error has occurred.
Faulty fuser
Remedy: 1. Turn the MFP off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the MFP. Replace the connector if it is damaged. 5. Replace the fuser. 6. Replace the DC controller PCA. 7. Replace the power supply.
Code: 50.5
Display: 50.X FUSER ERROR
Description: A fuser error has occurred.
Inconsistent fuser
Remedy: 1. Turn the MFP off, and allow it to cool. 2. Verify that the correct model of fuser is installed. 3. Verify that the correct voltage fuser is installed. 4. Reinstall the fuser, and check the connection between the fuser and the MFP. Replace the connector if it is damaged. 5. Replace the fuser. 6. Replace the DC controller PCA. 7. Replace the power supply.