Display: Digital Send server is not responding Contact administrator
Description: The MFP cannot communicate with the server.
Remedy: Verify the network connection. Contact the network administrator.
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Display: Document feeder bin full
Description: The document feeder output bin holds 50 sheets of paper. The MFP stops when the bin is full.
Remedy: Usually, emptying the ADF output bin clears this message. If the message persists, check the following items: 1. Verify that the ADF output-bin-full sensor flag can move freely. 2. Verify that the connector at the sensor flag is seated correctly. You can use the scanner tests (Troubleshooting > Scanner Tests) to test this sensor. Lift up on the sensor flag to simulate the output bin being full. Observe whether the status changes on the controlpanel display. If the status does not change, make sure that the connectors are firmly seated. Clean or replace the sensor if necessary.
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Display: Document feeder cover open
Description: The document feeder cover is open.
Remedy: The ADF cover-open sensor is located directly above the ADF feed motor. When the ADF jam-access cover is closed, a plastic protrusion that is on the bottom of this cover blocks the sensor, and the scanner-controller PCA detects that the cover is closed. If you have recently disassembled the ADF, make sure that all of the covers have been installed correctly and make sure that the wiring to this sensor is firmly seated. Also verify that CN105 on the scanner-controller PCA is firmly seated. Open the Troubleshooting menu, and touch Scanner Tests and then Sensors. Open and close the ADF jam-access cover and observe whether the status changes on the control-panel display. If the status does not change, make sure that the connectors are firmly seated. Clean or replace the sensor if necessary.
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Display: Document feeder empty
Description: The user pressed Start, but there is nothing in document feeder or on the scanner glass (if the document feeder is closed).
Remedy: Place originals in the document feeder or scanner glass, and then pressStart.
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Display: Document feeder pick error
Description: The document feeder experienced an error while picking media.
Remedy: Clear any jam. Make sure that you have not overloaded the document feeder. Do not load more than 50 sheets of 20 lb paper in the document feeder. If the message persists, make sure that the ADF mylar sheet, the ADF pickup-roller assembly, and the ADF separation pad are installed correctly. If any of these components is dirty or worn, replace the component. The ADF-input motor might be defective. Observe the motor to see if it is rotating or attempting to pull paper through the paper path. You can use the scanner tests (Troubleshooting > Scanner Tests) to test this motor. Run the ADF input motor test and the ADF input motor reverse test. If the motor does not rotate, verify that the connector CN103 is seated correctly on the scanner-controller PCA and that the connector on the motor is seated correctly. If the motor is defective, replace the ADF.
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Display: DUPLEXER ERROR Remove duplexer Install duplexer with power off
Description: The duplexer has been removed.
Remedy: Reinstall the duplexer. (Any print jobs at the MFP might be lost.)
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Display: E-mail Gateway did not accept the job because the attachment was too large.
Description: The scanned documents have exceeded the size limit of the server.
Remedy: Send the job again using a lower resolution, smaller file size setting, or fewer pages. Contact the network administrator to enable sending the scanned documents by using multiple e-mails.
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Display: E-mail Gateway did not respond. Job failed.
Description: A gateway has exceeded the time out value.