Các lỗi thường gặp

Code :
  • Code: 51.10
  • Display: 51.XY ERROR - To Continue Turn Off Then On
  • Description: A temporary printing error has occurred.
    Beam detect error
  • Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reseat the connectors between the laser/scanner and dc controller PCA (J83 and J84). 3. Replace the laser/scanner assembly. 4. Replace the dc controller PCA.
  • Code: 51.20
  • Display: 51.XY ERROR - To Continue Turn Off Then On
  • Description: A temporary printing error has occurred.
    Laser error
  • Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reseat the connectors between the laser/scanner and dc controller PCA (J83 and J84). 3. Replace the laser/scanner assembly. 4. Replace the dc controller PCA.
  • Code: 52.0
  • Display: 52.XY ERROR - To Continue Turn Off Then On
  • Description: A temporary printing error has occurred.
    Scanner error
  • Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reseat the connectors between the laser/scanner and dc controller PCA (J83 and J84). 3. Replace the laser/scanner assembly. 4. Replace the dc controller PCA.
  • Code: 52.1
  • Display: 52.XY ERROR - To Continue Turn Off Then On
  • Description: A temporary printing error has occurred.
    Scanner startup error
  • Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reseat the connectors between the laser/scanner and dc controller PCA (J83 and J84). 3. Replace the laser/scanner assembly. 4. Replace the dc controller PCA.
  • Code: 52.2
  • Display: 52.XY ERROR - To Continue Turn Off Then On
  • Description: A temporary printing error has occurred.
    Scanner rotation error
  • Remedy: 1. Turn the MFP off, and then turn the MFP on. 2. Reseat the connectors between the laser/scanner and dc controller PCA (J83 and J84). 3. Replace the laser/scanner assembly. 4. Replace the dc controller PCA.
  • Code: 53.10.01
  • Display: 53.10.0X - Error Unsupported DIMM
  • Description: A memory error has occurred.
    Unsupported memory/DIMM
  • Remedy: Remove the unsupported DIMM, and then try using a different DIMM.
  • Code: 54.01
  • Display: 54.<XX> Error
  • Description: A sensor error has occurred.
    Temperature
  • Remedy: Turn the MFP off, and then turn the MFP on. If the error reappears, record the message and contact support.
  • Code: 54.XX
  • Display: 54.<XX> Error
  • Description: A sensor-related error has occurred.
  • Remedy: Turn the device off then on. If the error reappears, write down the message and contact HP support.
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