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Code :
  • Code: 30.1.10
  • Display: 30.1.10 Scanner Failure
  • Description: The ADF fan is not operating. The ADF fan operates only during a scan process.
  • Remedy: 1. Remove the ADF rear cover and watch the fan during a scan process. 2. Verify that the fan connection on the ADF intermediate PCA is firmly seated. 3. If the fan does not rotate, replace the ADF.
  • Code: 30.1.10
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    An error has occurred at the ADF fan. (See the separate entry for this error.)
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
  • Code: 30.1.15
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    Scanner initialization failed.
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
  • Code: 30.1.18
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    An error occurred on the scanner PCA.
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
  • Code: 30.1.19
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    An error occurred at the scanner lamp.
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
  • Code: 30.1.2
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    A jam has occurred in the ADF.
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
  • Code: 30.1.22
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    A fatal hardware error has occurred in the scanner.
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
  • Code: 30.1.23
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    A scanner-calibration error has occurred.
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
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