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Code :
  • Code: 30.1.8
  • Display: 30.1.8 Scanner Failure
  • Description: This is a scanner-calibration error. The scanner might be locked, or a cable might not be connected correctly. During the MFP initialization sequence, the scanner optical assembly moves from its home position to the calibration strip. If this movement does not occur, this error appears.
  • Remedy: 1. Raise the ADF, and make sure that the scanner lock is in the unlocked position. 2. Turn on the MFP and watch to see if the optical assembly moves. If it does not move, remove the scanner glass to see if anything is hindering the optical assembly from moving. 3. Make sure that the optical-assembly drive belt is installed correctly. 4. Verify that the connector CN106 on the scanner-controller PCA is firmly seated. 5. Verify that the connector CN109 on the scanner-controller PCA is firmly seated. Also verify that the connector for the scanner-home-position sensor is firmly seated.
  • Code: 30.1.8
  • Display: 30.1.YY SCANNER FAILURE
  • Description: An error has occurred in the scanner.
    A scanner-calibration error has occurred. (See the separate entry for this error.)
  • Remedy: 1. Turn the MFP off and then on to try to clear the message. 2. If the message indicates that a jam has occurred, clear the jam. 3. Verify that the cable between the print engine and the scanner is securely connected. 4. Upgrade the firmware. 5. If you are unable to resolve the problem, replace the scanner assembly.
  • Code: 40
  • Display: 40 BAD EIO X TRANSMISSION - To Continue Touch OK
  • Description: The connection between the MFP and the EIO card in the specified slot has been broken.
  • Remedy: Touch OK to clear the error message and continue printing.
  • Code: 40
  • Display: 40 BAD SERIAL TRANSMISSION - To Continue Touch OK
  • Description: A serial data error (parity, framing, or line overrun) occurred as data was being sent by the computer.
  • Remedy: Touch OK to clear the error message. (Data will be lost.)
  • Code: 40
  • Display: 40 EMBEDDED I/O BAD TRANSMISSION - To Continue Touch OK
  • Description: A temporary printing error has occurred.
  • Remedy: Turn the MFP off, and then turn the MFP on.
  • Code: 41.2
  • Display: 41.<X> Error
  • Description: A temporary printing error occurred.
    Beam-detect misprint error
  • Remedy: Touch OK to clear the error. If the error is not cleared, turn the MFP off, and then turn the MFP on. If these errors become a frequent problem, replace the DC controller PCA.
  • Code: 41.3
  • Display: 41.3 LOAD TRAY XX <TYPE> <SIZE>
  • Description: This is typically caused if two or more sheets of media stick together in the MFP or if the tray is not adjusted correctly.
  • Remedy: Reload the tray with the correct media size. Reconfigure the size in a tray so that the MFP will use a tray that contains the size required for the print job. Follow the instructions in the onscreen dialog box.
  • Code: 41.3
  • Display: 41.3 LOAD TRAY XX <TYPE> <SIZE> - To Use Another Tray Touch OK
  • Description: The specified tray is loaded with media that is longer or shorter in the feed direction than the size adjusted for the tray.
  • Remedy: Touch OK to use another tray. Reconfigure the size in a tray so that the MFP will use a tray that is loaded with the size of media required for the print job. If the message does not clear automatically from the control-panel display, turn the MFP off, and then turn the MFP on.
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