Code :

Code: 13.12.11
Display: 13.JJ.NT JAM IN OUTPUT BIN
Description: Media is jammed in the output bin.
Media is present in the output bin when the MFP is turned on.
Remedy: 1. Clear all jammed media. 2. Verify that connector J50 on the DC controller PCA is firmly seated. 3. Verify that the two connectors that are on the rear of the reversing assembly are installed. 4. Use the component diagnostic test to test three motors: switchback motor, intermediate switchback motor, output motor. 5. Use the component diagnostic test to test two solenoids: face-up/face-down solenoid (SL105) and alienation solenoid (SL106). 6. Use the manual sensor test to test two sensors: paper-delivery sensor PS109 (sensor “K”) and reversing-paper sensor PS110 (sensor “H”). 7. If any of these components fail, replace the reversing assembly.

Code: 13.20.00
Display: 13.JJ.NT JAM INSIDE TOP COVER AREA
Description: Media is jammed in the top cover area.
The pre-feed sensor (PS102), the top-of-page sensor (PS103), or the fuser-delivery sensor (PS108) detected media inside the MFP when it was turned on.
Remedy: Follow the instructions in the onscreen dialog box.

Code: 13.21.00
Display: 13.JJ.NT JAM INSIDE TOP COVER AREA
Description: Media is jammed in the top cover area.
The top cover was opened during printing, or the top-cover switch (SW101) is defective.
Remedy: Follow the instructions in the onscreen dialog box.

Code: 13.31.00
Display: 13.JJ.NT JAM IN OUTPUT BIN
Description: Media is jammed in the output bin.
Media is jammed in the reversing assembly.
Remedy: 1. Clear all jammed media. 2. Verify that connector J50 on the DC controller PCA is firmly seated. 3. Verify that the two connectors that are on the rear of the reversing assembly are installed. 4. Use the component diagnostic test to test three motors: switchback motor, intermediate switchback motor, output motor. 5. Use the component diagnostic test to test two solenoids: face-up/face-down solenoid (SL105) and alienation solenoid (SL106). 6. Use the manual sensor test to test two sensors: paper-delivery sensor PS109 (sensor “K”) and reversing-paper sensor PS110 (sensor “H”). 7. If any of these components fail, replace the reversing assembly.

Code: 13.31.00
Display: 13.JJ.NT JAM INSIDE TOP COVER AREA
Description: Media is jammed in the top cover area.
Media did not arrive at the reversing paper sensor (PS110) within the specified time.
Remedy: Follow the instructions in the onscreen dialog box.

Code: 13.33.00
Display: 13.JJ.NT JAM INSIDE TOP COVER AREA
Description: Media is jammed in the top cover area.
Media did not arrive at the paper-delivery sensor (PS109) within the specified time.
Remedy: Follow the instructions in the onscreen dialog box.

Code: 13.JJ.NT
Display: 13.JJ.NT JAM INSIDE TRAY 2 RIGHT DOOR
Description: There is a jam inside the tray 2 right door.
Remedy: Open the tray 2 right access door, remove any jammed paper, and then close the door.