• Code: 13.0A.00
• Display: 13.0A.00 Jam inside left door
• Description: A jam is in an area accessible through the left door. The trailing edge of the media failed to leave the face-down bin delivery sensor (PS1451) within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the delivery unit. - Replace the diverter.

• Code: 13.10.00
• Display: 13.10.00 Jam inside duplexer
• Description: A jam is in the reversing area. The leading edge of the media failed to reach the reversed paper sensor (PS2002) in the duplexer within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Replace the duplexer.

• Code: 13.10.00
• Display: 13.10.00 Jam inside left door
• Description: A jam is in the reversing area. The leading edge of the media did not reach the reversed paper sensor (PS2002) in the duplexer within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Replace the duplexer.

• Code: 13.11.00
• Display: 13.11.00 Jam inside duplexer
• Description: A jam is in the reversing area. The leading edge of the media did not reach the reversed paper sensor (PS2002) in the duplexer within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Replace the duplexer.

• Code: 13.11.00
• Display: 13.11.00 Jam inside left door
• Description: A jam is in the reversing area. The leading edge of the media did not reach the reversed paper sensor (PS2002) in the duplexer within the specified time.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Reseat the connections to the DC controller. - Replace the duplexer.

• Code: 13.11.05
• Display: 13.11.05 Jam in input accessory
• Description: A pickup delay jam is in the registration area.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Run a paper path test. - Replace the paper pickup assembly.

• Code: 13.11.06
• Display: 13.11.06 Pickup stationary jam
• Description: A jam is in the pickup area of the input accessory.
• Remedy: - Clear the jam in the area indicated. - Remove the media from the right door of the product engine.

• Code: 13.11.07
• Display: 13.11.07 Jam in input accessory
• Description: A jam is in the right door area. A page stopped in the registration area.
• Remedy: - Clear the jam in the area indicated. - Close the door to allow the product to attempt to clear the jam. - Replace the vertical transfer unit.