Description: The embedded Jetdirect has overflowed during a busy state. Touching OK resumes printing but results in a loss of data.
Remedy: - Turn the product off, and then on. - Move the EIO card to a different slot. - Replace the EIO card.
Code: 30.01.02
Display: 30.01.02 ADF paper jam
Description: A jam has occurred in the ADF.
Remedy: - Open the ADF feeder and remove the jammed media. Close the ADF feeder. - Reload the document and press Start. - If the error persists, run a sensors diagnostic test to verify that the skew front and skew back sensors are functioning correctly. - Verify that the pickup roller, the feed roller assembly, the separation belt assembly, and the registration roller assembly are clean and undamaged.
Code: 30.01.03
Display: 30.01.03 Pick error
Description: The document feeder sensors failed to detect a successful pick.
Remedy: - Open the ADF feeder and remove the jammed media. Close the ADF feeder. - Reload the document and press Start. - If the error persists, run a sensors diagnostic test to verify that the skew front and skew back sensors are functioning correctly. - Verify that the pickup roller, the feed roller assembly, the separation belt assembly, and the registration roller assembly are clean and undamaged.
Code: 30.01.11
Display: 30.01.11 ADF skew error
Description: A skew is detected in the ADF feeder.
Remedy: - Remove the skewed media in the ADF feeder, and close the ADF feeder. - Reload the document, and then press Start. - If the error persists, run the sensors diagnostic test to verify that the skew front and skew back sensors are functioning correctly. - Verify that J112 on the scanner control board, J701 and J704 on the ADF intermediate PCA, and J801 on the ADF sensor PCA are seated correctly. - Verify that the pickup roller, the feed roller assembly, the separation belt assembly, and the registration roller assembly are clean and undamaged.
Code: 30.01.34
Display: 30.01.34 Scan failure
Description: Scanner initialization failed, and the copyprocessor board (CPB) is not communicating with the scanner-controller board (SCB).
Remedy: - Turn the product off, and then on. - Check the scanner controller board LEDs. - Check the connections to the scanner controller board. - Replace the scanner controller board.
Code: 30.1.06
Display: 30.1.06 Scan failure
Description: The scanner lamp fan has failed.
Remedy: - Verify that the product is turned on and that the fan is not functioning. - Check for loose connections and broken, frayed, or pinched wires. - Reseat the fan connector on the scanner control board and the connector on the fan. - Replace the fan.
Code: 30.1.07
Display: 30.1.07 Scan failure
Description: The product has experienced a communication error.
Remedy: - Print a configuration page to verify that the CPB firmware is loaded. - Turn the product off, and then disconnect the power cord. - Connect the power cord, and then turn the product on.