Code :

Code: 13.20.00
Display: 13.20.00 Jam inside left door
Description: A jam is in the paper path. Media is detected inside the product. NOTE: The media was detected as the product was turned on or as any door was open and closed. Media might be detected by the following sensors: - Registration sensor (PS2) - Fusing-unit jam sensor (PS501) - Fusing-unit delivery sensor (PS502) - Tray 2 paper-feed sensor (PS1402) - Tray 3 paper-feed sensor (PS1403) - Face-down-bin delivery sensor (PS1451) - The duplexer residual paper sensor (PS2005)
Remedy: - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Run a paper path test. - Check the seating of the leaf springs under the high voltage power supply. - Replace the fuser.

Code: 13.21.00
Display: 13.21.00 Jam inside front door
Description: A door is open.
Remedy: - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Run a paper path test. - Run a service test. - Check the function of the interlock switches. - Replace the front door.

Code: 13.21.00
Display: 13.21.00 Jam inside left door
Description: A door is open.
Remedy: - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Run a paper path test. - Run a service test. - Check the function of the interlock switches. - Replace the left door.

Code: 13.30.00
Display: 13.30.00 Jam in Tray 1 For help press
Description: A jam is in the Tray 1 pickup area.
Remedy: Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Run a service test. - Replace the paper input unit. - Replace the Tray 1 pickup rollers. - Replace Tray 1.

Code: 13.30.00
Display: 13.30.00 Jam inside right door
Description: A jam is in the pickup area of Tray 1.
Remedy: Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Run a service test. - Replace the paper input unit. - Replace the Tray 1 pickup rollers. - Replace Tray 1.

Code: 13.31.00
Display: 13.31.00 Jam inside front door
Description: A jam is in the fuser area. The leading edge of the media reached the fuser delivery sensor (PS502) within the specified time, but the trailing edge of the media failed to reach the fuser-jam sensor (PS501) within the specified time.
Remedy: - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Replace the fuser.

Code: 13.31.00
Display: 13.31.00 Jam inside left door
Description: A jam is in the fuser area. The leading edge of the media reached the fuser delivery sensor (PS502) within the expected time, but the trailing edge of the media failed to reach the fuser-jam sensor (PS501) within the expected time.
Remedy: - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Replace the fuser.

Code: 13.32.00
Display: 13.32.00 Jam inside right door
Description: A jam is in the feed area. The media failed to leave the registration sensor (PS2) within the expected time.
Remedy: - Clear the jam. - Close the door to allow the product to attempt to clear the jam. - Replace the registration assembly. - Replace the paper-input unit.