Description: Scan-axis direction test failure. Run diagnostic. If the problem persists, call your support representative.
Causes: a. A high friction point or something blocking the carriage path b. Damage to the scan-axis encoder strip
Remedy: 1. Run subsystem diagnostic. 2. Check for possible obstructions in the carriage path (with the printer turned off, manually uncap the service station and move the carriage along the scan axis to search for possible high friction points. Look for objects or possible problems in the carriage path, the rods, bushings, and platen area. 3. Check for possible damage to the scan-axis encoder strip and replace it if necessary
Code: 86.03.01:92
Description: Scan stop triggered by rear safety sensor. Reinitialize carriage. If the problem persists, call your support representative.
Causes:
Remedy: Run subsystem diagnostic.
Code: 86.03.02:92
Description: Scan stop triggered by front safety sensor. Reinitialize carriage. If the problem persists, call your support representative.
Causes: Safety element activated
Remedy: Run subsystem diagnostic.
Code: 86.04.00:08
Description: Possible scan-axis jam detected. Check that servicing and substrate paths are completely clean and clear of obstacles and afterwards perform Reinitialize Carriage from IPS. If problem persists run subsystem diagnostics and call your service representative.
Causes: a. Intermittent or sporadic problem b. Obstacle in the carriage path c. Carriage friction too high d. Encoder strip damaged e. Motor or motor PCA damaged
Remedy: 1. Run the scan-axis diagnostics. 2. Ensure that the carriage path is free of obstacles. 3. Perform the scan-axis cleaning process. 4. Check the encoder strip and replace it if it is damaged. See Encoder strip. 5. Replace the motor.