• Code: 47.01.04:01
• Description: Wiper input motor servo shutdown. Check that your cleaning roll is not blocked. Run subsystem diagnostics. If the problem persists, call support. The printhead cleaning advance motor has failed to perform the wiper advance movement as expected. The advance motor is controlled in a closed loop by the main interconnect board. The motor receives the PWM signal from the main interconnect board. The internal motor encoder reads the encoder movement signals and sends the signals to the linear-to-differential encoder PCA, then to the main interconnect board with an intermediate connection at the rear of the printhead cleaning module.
• Causes: a. Printhead cleaner pinch module is not correctly closed. b. Printhead cleaner path blocked. The roller cannot move the roll. c. Advance motor roller connections failure, motor power, or encoder cables disconnected d. Advance roller mechanical failure e. Advance motor failure f. Main interconnect board failure g. Printhead cleaning roll system mechanical failure
• Remedy: 1. Make sure the pinch mechanism is closed. Push in the black holder to ensure correct latching of the system. Repeat closing operation and restart the system. 2. Check the wiper path for obstructions. If there is an obstruction, re-do the wiper path and ensure there is no damage to the wiper or printhead cleaning roll parts. 3. Check the cable connections of the encoder and motor system. NOTE: Check the electrical diagram to ensure that all cables in the motor power and encoder path are correctly connected. See Subsystem block diagrams. 4. Check the rear side of the printhead cleaning roll and ensure that there is no obvious damage to the belt impelling system, such as a broken gear, broken belt, or motor out of position. Perform printhead cleaning roll advance system open loop and printhead cleaning roll advance system closed loop to determine the possible problem. Depending on the results of the tests, replace the motor or mechanical parts as appropriate. 5. Replace the advance motor. See MA motor. 6. Replace the main interconnect board. 7. Replace the failing parts of the printhead cleaning roll.

• Code: 47.01.04:02
• Description: Wiper input motor initialization error. Run subsystem diagnostics. If the problem persists, call your support representative
• Causes: a. System initialization failure b. Printhead cleaning roll is not correctly installed c. Input motor is jammed
• Remedy: Run subsystem diagnostic.

• Code: 47.01.05:01
• Description: Wiper output motor servo shutdown. Check that your cleaning roll is not blocked. Run subsystem diagnostics. If the problem persists, call support. The printhead cleaning advance motor has failed to perform the wiper advance movement as expected. The advance motor is controlled in a closed loop by the main interconnect board. The motor receives the PWM signal from the main interconnect board. The internal motor encoder reads the encoder movement signals and sends the signals to the linear-to-differential encoder PCA, then to the main interconnect board with an intermediate connection at the rear of the printhead cleaning module.
• Causes: a. Printhead cleaner pinch module is not correctly closed. b. Printhead cleaner path blocked. The roller cannot move the roll. c. Advance motor roller connections failure, motor power, or encoder cables disconnected d. Advance roller mechanical failure e. Advance motor failure f. Main interconnect board failure g. Printhead cleaning roll system mechanical failure
• Remedy: 1. Make sure the pinch mechanism is closed. Push in the black holder to ensure correct latching of the system. Repeat closing operation and restart the system. 2. Check the wiper path for obstructions. If there is an obstruction, re-do the wiper path and ensure there is no damage to the wiper or printhead cleaning roll parts. 3. Check the cable connections of the encoder and motor system. NOTE: Check the electrical diagram to ensure that all cables in the motor power and encoder path are correctly connected. See Subsystem block diagrams. 4. Check the rear of the printhead cleaning roll and ensure there is no obvious damage to the belt impelling system, such as a broken gear, broken belt, or motor out of position. Perform printhead cleaning roll advance system open loop and printhead cleaning roll advance system closed loop diagnostics to determine the possible problem. See Table 5-15 Printhead cleaning. Depending on the results of the tests, replace the motor or mechanical parts as appropriate. 5. Replace the advance motor. See MA motor. 6. Replace the main interconnect board. 7. Replace the failing parts of the printhead cleaning roll.

• Code: 47.01.05:02
• Description: Wiper output motor initialization error. Run subsystem diagnostics. If the problem persists, call your support representative.
• Causes: a. System initialization failure b. Printhead cleaning roll is not correctly installed c. Output motor is jammed
• Remedy: Run subsystem diagnostic.

• Code: 47.04.00:01
• Description: End of printhead cleaning roll. Check that your cleaning roll is not blocked. If it is empty, replace it with a new one.
• Causes: a. Real end of roll b. The cleaning roll has slipped over its axis and the printer detects that it is not moving correctly
• Remedy: Run subsystem diagnostic.

• Code: 47.05.11:04
• Description: Wiper engage motor drive PCA communication failure. Run subsystem diagnostics. If the problem persists, call your support representative.
• Causes: a. Engage motor drive PCA wiring/cabling problem b. Engage motor drive PCA malfunction
• Remedy: 1. Run subsystem diagnostic. 2. Check connections and replace the PCA if necessary.

• Code: 47.05.12:04
• Description: Wiper advance motor drive PCA communication failure. Run subsystem diagnostics. If the problem persists, call your support representative.
• Causes: a. Advance motor drive PCA wiring/cabling problem b. Advance motor drive PCA malfunction
• Remedy: 1. Run subsystem diagnostic. 2. Check connections and replace the PCA if necessary.

• Code: 47.05.14:04
• Description: Wiper input motor drive PCA communication failure. Run subsystem diagnostics. If the problem persists, call your support representative.
• Causes: a. Input motor drive PCA wiring/cabling problem b. Input motor drive PCA malfunction
• Remedy: 1. Run subsystem diagnostic. 2. Check connections and replace the PCA if necessary.