• Code: 98.00.01, 98.01.00
• Description: Corrupt data in firmware volume. Data corrupt has occurred in the firmware volume.
• Remedy: 1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.

• Code: 98.00.02
• Description: Corrupt data in the solutions volume. Data corruption has occurred in the solutions volume.
• Remedy: 1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.

• Code: 98.00.03
• Description: Corrupt data in the configuration volume. Data corrupt has occurred in the configuration volume.
• Remedy: 1. Turn the product off, and then on. 2. Download the firmware again, and then attempt the upgrade again. 3. Use the Clean Disk item in the Preboot menu. 4. Reload the firmware.

• Code: 98.00.04
• Description: Corrupt data in the job data volume. Data corrupt has occurred in the job data volume.
• Remedy: 1. Turn the product off, and then on. 2. Rerun the file erase function.

• Code: 99.00.01
• Description: Upgrade not performed file is corrupt. A remote firmware upgrade (RFU) was not performed. This is a CRC error in the firmware image (bad image).
• Remedy: Download the RFU file, and then attempt the upgrade again.

• Code: 99.00.02
• Description: Upgrade not performed timeout during receive. A remote firmware upgrade (RFU) was not performed. The issue is an I/O timeout when reading the header number and size. It indicates a problem with the network environment, not the product.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the firmware upgrade again, or upgrade using the USB walk-up port.

• Code: 99.00.03
• Description: Upgrade not performed error writing to disk. A remote firmware upgrade (RFU) was not performed. This is a disk error. It might indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.
• Remedy: 1. Download the RFU file, and then attempt the upgrade again. 2. If the error persists, run the Clean Disk process from the Preboot menu. You will need to download the firmware from the Preboot menu. 3. If the error persists, replace the hard disk.

• Code: 99.00.04
• Description: Upgrade not performed timeout during receive. A remote firmware upgrade (RFU) was not performed. The issue is an I/O timeout when reading the header.
• Remedy: The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the firmware upgrade again, or upgrade using the USB walk-up port.