• Code: 200
• Description: Paper Jam Remove Cartridge
• Remedy: The input sensor under print cartridge is covered too long or is covered during POR or when Go is pressed after clearing a different jam or problem. The exit sensor could also be covered. Remove the print cartridge and open the rear door to remove the media. If the message is displayed after the paper is removed, the MPF sensor or controller card might be faulty.

• Code: 201
• Description: Paper Jam Remove Cartridge
• Remedy: Paper is jammed between the MFP input and exit sensor. Remove the print cartridge to clear the paper path. If the message is displayed after the paper is removed, the input sensor or controller card might be faulty.

• Code: 202
• Description: Paper Jam Open Rear Door
• Remedy: The exit sensor is either covered during POR or covered too long. Open the rear door to access the jam area. If the message is displayed after the paper is removed, the exit sensor or controller card might be faulty. Ensure that the rear door to the printer is properly closed.

• Code: 241
• Description: Paper Jam Check Tray 1
• Remedy: Paper is jammed between Tray 1 and the input sensor.

• Code: 242
• Description: Paper Jam Check Tray 2
• Remedy: Tray 2 pass thru sensor is covered during warm-up. Try opening Tray 2. If the tray is difficult to remove, then you may have to remove the tray above or below the tray to remove the jammed pages.

• Code: 251
• Description: Paper Jam Check Manual Feeder
• Remedy: Sensor at the manual feeder indicates paper is stuck in the path. Remove the paper, and check the flag/sensor.

• Code: 290, 291, 293
• Description: Scanner Jam Remove Originals
• Remedy: Paper in the ADF is covering the paper present sensor.
  ADF ADF card Controller card ADF pick pad ADF separator roller ADF paper tray and extender. ADF cover Ensure that the proper paper size is being used in the ADF. Are the paper guides on the ADF tray properly adjusted? Inspect the ADF separator roll and ADF separator pad for wear. If they are worn, replace them. If excessive jamming occurs at the white mylar sheet located at the bottom of the ADF unit, replace the ADF unit. Inspect the paper present and paper position sensors on the ADF. • Check for dirt in the sensors. Clean if needed. • Check the flags on the sensor. Are they able to move freely? If the sensor flags are damaged, replace the sensor assembly. If the sensor flags are ok, check to see if they are properly connected to the ADF card (located in the ADF). Replace sensor assembly if needed. Make sure the ADF cable is securely connected to the ADF card and the controller card. If the cable is properly connected, perform the following checks: • Check the ADF cable for continuity. • Check pin 15 on controller card connector J3 for +5V. • Check pin 19 on controller card connector J3for +24V. • Pins 6,14,17,18,20,and 22 should be ground. If voltages are present, replace the ADF card. If that does not fix the problem, replace the ADF. If replacing the ADF does not fix the problem, replace the controller card. If the ADF is multi feeding, check the ADF pick roller and pad for dirt. Remove them from the MFP, and clean them with a lint free cloth and isopropyl alcohol. If the leading edge of the paper is damaged, instruct the user to lessen the number of documents being copied from the ADF at one time. If thin, glossy paper, or carbon forms are used in the ADF, use the high friction pick pad (40X3499). If there are excessive misfeeds from the ADF, verify the the ADF paper tray and extender are properly installed. Skews and jams at the ADF paper present sensor might be caused by an improperly closed ADF cover. Ensure the ADF cover is closed properly.

• Code: 31.xx
• Description: Missing or Defective Cart.
• Remedy: • The cartridge may be missing and the front door closed. Return the cartridge. • The cartridge may be defective. Replace the cartridge.