• Code: 984
• Description: Print image transfer error
  Print images are not transferred.
• Causes: • Defective controller
  • Defective BICU
  • Loose connection between the controller and the BICU

• Code: 990
• Description: Software performance error
  The software attempted to perform an unexpected operation.
  • When this error occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. See the data and the situation in which this SC occurs. Then report the data and conditions to your technical control center.
• Causes: • Software defective
  • Internal parameter incorrect
  • Insufficient working memory

• Code: 991
• Description: Software continuity error
  The software attempted to perform an unexpected operation. However, unlike SC990, the process can keep on running.
• Causes: • Logged only; the machine can continue to operate

• Code: 992
• Description: Undefined error
  An error not controlled by the system occurred (the error does not come under any other SC code).
• Causes: • Defective software program

• Code: 995
• Description: Model information error
  NOT according manufacturing number (11 digits) with product identification code.
• Causes: • Defective BICU
  • Defective NVRAM
  • Defective controller

• Code: 997
• Description: Application function selection error
  The application selected by a key press on the operation panel does not start or ends abnormally.
• Causes: • Software for that application is defective
  • An option required by the application (RAM, DIMM, board) is not installed.
  • Too complicated nest of the fax group address

• Code: 998
• Description: Application start error
  After switching the machine on, the application does not start within 60 s. (No applications start or end normally.)
• Causes: • Software for that application is defective
  • An option required by the application (RAM, DIMM, board) is not installed.