Description: Log Data Error
An error was detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
Causes:
Code: 878
Description: TPM system authentication error
The system firmware is not authenticated by TPM (security chip).
Causes: • Incorrect updating for the system firmware
• Defective flash ROM on the controller board
Code: 880
Description: File Format Converter (MLB) error
A request to get access to the MLB was not answered within the specified time.
Causes: • MLB defective
Code: 881
Description: Administration area error
Defective the software. This error occurs in the following timing: 1. Giving a job to the printer 2. Login from the panel 3. Accessing from WEB browser
Causes: • Caused by stored un-authentication information in the software (NOT caused by user operation)
1. Reboot the machine
Code: 899
Description: Software operation error (Receiving signal end)
Abnormal operation occurs in the controller program (Hardware or Software)
Causes: 1. Reboot the machine
2. Update the firmware.
3. If this SC does not clear with No.1, 2 processes, replace the controller board.
Code: 900
Description: Electronic total counter error
The value of the total counter is out of the normal range.
Causes: • Defective NVRAM
Code: 901
Description: Mechanical total counter error
The condition of the mechanical counter on the electric hard is disconnection on activating the counter when SP mode “Anti-tampering system” is ON.
Causes: • Defective harness between mechanical counter and BICU.
• Defective BICU
• Defective mechanical total counter
• Loose connection of harness between mechanical counter and BICU.
• Mechanical counter has been pulled out while accounting operation.
Code: 920
Description: Printer error
An application error that stops the machine operation is detected.