• Code: 761
• Description: Fold Plate Motor Error: Booklet Finisher B836 The fold plate moves but is not detected at the home position within the specified time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code.
• Causes: • Fold plate HP sensor disconnected, defective • Fold plate motor disconnected, defective • Fold plate motor overloaded due to obstruction.
• Remedy: 1. Check the connections and cables for the fold plate motor and HP sensor. 2. Check for blockages in the folder plate motor mechanism. 3. Replace the fold plate HP sensor and/or fold plate motor 4. Replace the finisher main board.

• Code: 765
• Description: Fold Unit Bottom Fence Lift Motor Error: Booklet Finisher B836 The fold unit bottom fence did not return to the home position within the specified time.
• Causes: • Fold bottom fence mechanism overloaded due to an obstruction • Fold bottom fence HP sensor connector loose, broken, defective • Fold bottom fence HP sensor defective • Fold bottom fence lift motor connector loose, broken, defective • Fold bottom fence lift motor defective • Main control board defective
• Remedy: 1. Check or clear obstacles around the motor drive mechanism. 2. Check the harness connection. 3. Replace the fold bottom fence HP sensor. 4. Replace the fold bottom fence lift motor. 5. Replace the finisher main board.

• Code: 766
• Description: Clamp Roller Retraction Motor: Booklet Finisher B836 The clamp roller did not return to the home position within the specified time.
• Causes: • Clamp roller mechanism overloaded due to an obstruction • Clamp roller HP sensor connector loose, broken, defective • Clamp roller HP sensor defective • Clamp roller retraction motor connector loose, broken, defective • Clamp roller retraction motor defective • Main control board defective
• Remedy: 1. Check or clear obstacles around the motor drive mechanism. 2. Check the harness connection. 3. Replace the clamp roller HP sensor. 4. Replace the clamp roller retraction motor. 5. Replace the finisher main board.

• Code: 767
• Description: Stack Junction Gate Motor: Booklet Finisher B836 The stack junction gate did not return to the home position within the specified time.
• Causes: • Stack junction mechanism overloaded due to an obstruction • Stack junction gate HP sensor connector loose, broken, defective • Stack junction gate HP sensor defective • Stack junction gate motor connector loose, broken, defective • Stack junction gate motor defective • Main control board defective
• Remedy: 1. Check or clear obstacles around the motor drive mechanism. 2. Check the harness connection. 3. Replace the stack junction gate HP sensor. 4. Replace the stack junction gate motor. 5. Replace the finisher main board.

• Code: 770
• Description: Cover Interposer Lift Motor 1 Error In the first tray: • The upper limit sensor did not detect the bottom plate within the specified time after the lift motor switched on to lift the bottom plate. • The lower limit sensor did not direct the bottom plate within the specified time after the lift motor switched on to lower the bottom plate. • In both cases, 1 error count indicates a jam, 2 error counts cause this SC code.
• Causes: • Lift motor, upper limit sensor, lower limit sensor harnesses, connectors loose, broken, defective • Lift motor defective • Upper limit sensor defective • Lower limit sensor defective
• Remedy: 1. Check or clear obstacles around the motor drive mechanism. 2. Check the harness connection. 3. Replace lift motor 1. 4. Replace the 1st paper upper limit sensor. 5. Replace the 1st paper lower limit sensor.

• Code: 771
• Description: Cover Interposer Lift Motor 2 Error In the second tray: • The upper limit sensor did not detect the bottom plate within the specified time after the lift motor switched on to lift the bottom plate. • The lower limit sensor did not direct the bottom plate within the specified time after the lift motor switched on to lower the bottom plate. • In both cases, 1 error count indicates a jam, 2 error counts cause this SC code.
• Causes: • Lift motor, upper limit sensor, lower limit sensor harnesses, connectors loose, broken, defective • Lift motor defective • Upper limit sensor defective • Lower limit sensor defective
• Remedy: 1. Check or clear obstacles around the motor drive mechanism. 2. Check the harness connection. 3. Replace lift motor 2. 4. Replace the 2nd paper upper limit sensor. 5. Replace the 2nd paper lower limit sensor.

• Code: 772
• Description: Cover Interposer Pickup Motor 1 Error In the first tray: • While the pick-up roller motor was on, the pick-up roller HP sensor did not detect the pick-up roller at the home position within the specified number of pulses. • While the pick-up roller motor was on, the pick-up roller HP sensor did not detect the pick-up roller at the home position above the specified number of pulses. • In both cases, 1 error count indicates a jam, 2 error counts cause this SC code.
• Causes: • Pick-up motor, pick-up roller HP sensor harnesses, connectors were loose, broken, defective • Pick-up motor overload due to an obstruction • Pick-up motor defective • Pick-up roller HP sensor defective
• Remedy: 1. Check or clear obstacles around the motor drive mechanism. 2. Check the harness connection. 3. Replace the 1st pick-up roller HP sensor. 4. Replace the 1st pick-up motor.

• Code: 773
• Description: Cover Interposer Pickup Motor 2 Error In the second tray: • While the pick-up roller motor was on, the pick-up roller HP sensor did not detect the pick-up roller at the home position within the specified number of pulses. • While the pick-up roller motor was on, the pick-up roller HP sensor did not detect the pick-up roller at the home position above the specified number of pulses. • In both cases, 1 error count indicates a jam, 2 error counts cause this SC code.
• Causes: • The pick-up motor, pick-up roller HP sensor harnesses, connectors were loose, broken, defective • Pick-up motor overload due to an obstruction • Pick-up motor defective • Pick-up roller HP sensor defective
• Remedy: 1. Check or clear obstacles around the motor drive mechanism. 2. Check the harness connection. 3. Replace the 2nd pick-up roller HP sensor. 4. Replace the 2nd pick-up motor.