Description: Fusing (Edge) thermistor high-temperature detected (software) While a fusing heater works, temperatures of 255°C or more are detected during 1 second.
Causes: Resistor failure: Thermistor (Center)
Remedy: Clear the SP: fusing SC
Code: SC554-00
Description: Fusing (Edge) thermistor high-temperature detected (Hardware) Temperatures of 257°C or more are detected.
Causes: • Damaged triac (shorted) • Failed engine control board • Failed fusing thermopile • Failed fusing thermistor • Abnormal fusing control software behavior • The PWM signal is continuously supplied from the IH inverter (due to a software or temperature Sensor error).
Remedy: Clear the SP: fusing SC. Replace PSU when triac is blown. Replace engine board and/or fusing thermistor.
Code: SC557-00
Description: Zero-crossing frequency exceeded The number of zero-crossing interrupts exceeds a certain value in 500 ms.
Causes: The frequency of the commercial power supply line is unstable or noise occurs.
Remedy: None
Code: SC559-00
Description: Fusing jam detected 3 times in succession Fusing jam is detected three times in succession.
Causes: Paper is wrapped around the fusing roller.
Remedy: Clear the SP: fusing SC.
Code: SC636-01
Description: IC Card Error (Expanded authentication module error) Issued when expanded authentication management is set to "ON" but either of the following occur. • There is no expanded authentication module in the machine. • The SD card or the file of the expanded authentication module is broken. • There is no DESS module in the machine.
Causes: • There is no DESS module in the machine (models on which the function is optional). • There is no expanded authentication module in the machine. • The SD card or the file of the expanded authentication module is broken.
Remedy: • Set a working SD card/expanded authentication module file. • Install the DESS module. • In the SSP mode set SP5-401-160 to 0. • In the SSP mode, set SP5-401-161 to 0. • Replace the NVRAM.
Code: SC636-02
Description: IC Card Error (Version error) The version of the expanded authentication module is not correct.
Causes: Incorrect module version
Remedy: Install the correct file of the expanded authentication module.
Code: SC636-11
Description: IC Card Error (OSM user code file error) • The correct "usercode" file could not be found in the root folder of the SD card. • The "usercode" file on the SD card could not be read.
Causes: • The "usercode" file does not exist on the SD card. • The "usercode" file on the SD card is an invalid file. • Data in the "usercode" file on the SD card is invalid. • "usercode" file was not moved when moving the application to another SD card
Remedy: Use the user code configuration tool for OSM users (Idissuer.exe) to create the "usercode" and store it in the root folder of the SD card containing the IC card module (eccm.mod).
Code: SC637-01
Description: Tracking Information Notification Error (Tracking application error) Tracking information was lost.