• Code: 864
• Description: HDD data CRC error
  During HDD operation, the HDD cannot respond to a CRC error query. Data transfer does not execute normally while data is being written to the HDD.
• Causes: • HDD defective

• Code: 865
• Description: HDD access error
  HDD responded to an error during operation for a condition other than those for SC863, 864.
• Causes: • HDD defective

• Code: 866
• Description: SD card error 1: Confirmation
  The machine detects an electronic license error in the application on the SD card in the controller slot immediately after the machine is turned on. The program on the SD card contains electronic confirmation license data. If the program does not contain this license data, or if the result of the check shows that the license data in the program on the SD card is incorrect, then the checked program cannot execute and this SC code is displayed.
• Causes: • Program missing from the SD card • Download the correct program for the machine to the SD card

• Code: 867
• Description: SD card error 2: SD card removed
  The SD card in the slot is removed while the machine is on.
• Causes: Insert the SD card, then turn the machine off and on.

• Code: 868
• Description: SD card error 3: SC card access
  An error occurs while an SD card is used.
• Causes: SD card not inserted correctly • SD card defective • Controller board defective Note: If you want to try to reformat the SC card, use SD Formatter Ver 1.1.

• Code: 870
• Description: Address book data error
  The address book data cannot be read from the HDD, SD card or flash ROM on the controller where it is stored, or the data read from the media is defective.
• Causes: • Software defective: Turn the machine off/on. If this is not the solution for the problem, then replace the controller firmware. • HDD defective.

• Code: 872
• Description: HDD mail receive data error
  • The machine detects that the HDD is not operating correctly at power on. • The machine detects that the HDD is not operating correctly (can neither read nor write) while processing incoming email.
• Causes: • HDD defective • The machine is turned off while the HDD is being accessed. Do SP5832-001 to format the all data on the HDD.

• Code: 873
• Description: HDD mail send data error
  An error is detected on the HDD immediately after the machine has been turned on, or power has been turned off while the machine has used the HDD.
• Causes: 1. Do SP5832-001 (HDD – Formatting (All)) to initialize the HDD. 2. Replace the HDD