• Code: 874
• Description: Delete All error 1: HDD
  A data error is detected for the HDD/NVRAM after the Delete All option has been used. Note: The source of this error is the DataOverwriteSecurity Unit (M345) running from an SD card.
• Causes: 1. Turn the main switch off/on and try the operation again. 2. Install the DataOverwriteSecurity Unit again. For more, see “Installation”. 3. HDD defective

• Code: 875
• Description: Delete All error 2: Data area
  An error occurs while the machine deletes data from the HDD.
• Causes: Turn the main switch off/on and try the operation again

• Code: 876
• Description: Log Data Error
  An error is detected in the handling of the log data at power on or during machine operation. This can be caused by switching the machine off while it is operating.
• Causes: -001 Log Data Error 1 • Damaged log data file in the HDD Initialize the HDD with SP5832-001. -002 Log Data Error 2 • HDD encryption unit not installed 1. Ask the customer’s administrator to disable the HDD encryption setting with a user tool. 2. Install the HDD encryption unit. -003 Log Data Error 3 • Invalid log encryption key due to defective NVRAM data 1. Initialize the HDD with SP5832-001. 2. Ask the customer’s administrator to disable the HDD encryption setting with a user tool. -004 Log Data Error 4 • Unusual HDD encryption function due to defective NVRAM data Initialize the HDD with SP5832-001. -005 Log Data Error 5 • Installed a NVRAM or HDD which was used in another machine 1. Reinstall the previous NVRAM or HDD. 2. Initialize the HDD with SP5832-001. -099 Log Data Error 99 • Other than the above causes Ask your supervisor

• Code: 877
• Description: HDD DataOverwriteSecurity SD card error
  The 'all delete' function cannot be executed but the DataOverwriteSecurity Unit (M345) is installed and activated.
• Causes: • Defective SD card (M345) • SD card (M345) not installed 1. Replace the NVRAM and then install the new SD card (M345). 2. Check and reinstall the SD card (M345).

• Code: 878
• Description: TPM system authentication error
  The system firmware is not authenticated by TPM (security chip)
• Causes: • Incorrect updating for the system firmware • Defective flash ROM on the controller board Replace the controller board.

• Code: 900
• Description: Electrical total counter error
  The total counter contains something that is not a number.
• Causes: • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source

• Code: 920
• Description: Printer error 1
  An internal application error was detected and operation cannot continue.
• Causes: • Software defective; turn the machine off/on, or change the controller firmware • Insufficient memory

• Code: 921
• Description: Printer font error
  A necessary font is not found in the SD card.
• Causes: • A necessary font is not found in the SD card. • The SD card data is corrupted.