Description: Heating roller warm-up error 3 • The heating roller temperature does not reach the ready temperature for 850 seconds after the heating roller lamp on. • The heating roller temperature does not reach 100°C for 400 seconds after the heating roller lamp on.
Remedy: 1. Check if the heating roller thermistor is firmly connected. 2. Replace the heating roller thermistor.
Code: 563
Description: Heating roller overheat 2 (software error) The detected heating roller temperature (end) stays at 225°C or more for 10 seconds.
Causes: • Defective AC drive board • Defective IOB 2 • Defective BCU • Related SC code: SC 543, SC553
Remedy: 1. Do SP5810 to cancel the SC fusing code. 2. Replace the AC drive board. 3. Replace the IOB 2. 4. Replace the BCU.
Code: 565
Description: Heating roller fusing lamp on error After fusing belt reached warm-up temperature, the heating roller fusing lamp remained on for 300 sec. while the hot roller was not rotating.
Causes: • Thermistor damaged, or out of position • Fusing lamp disconnected, broken
Remedy: 1. Do SP5810 to cancel the SC fusing code. 2. Replace the heating roller thermistor.
Code: 569
Description: Pressure roller lift error Pressure roller lift motor not operating correctly. (No signal to indicate completion of operation.)
Causes: • Pressure roller lift motor defective • Pressure roller lift sensor connection loose, broken, damaged Pressure roller lift motor blocked by an obstruction
Remedy: 1. Replace the pressure roller lift motor. 2. Replace the pressure roller lift sensor.
Code: 584
Description: De-curler unit HP detection error The de-curler unit HP sensor does not detect a home position for 6 seconds after the de-curler unit has tried to search for its home position.
Causes: • De-curler unit HP sensor connection loose or disconnected • De-curler unit HP sensor defective
Remedy: 1. Check the connection of the de-curler unit HP sensor. 2. Replace the de-curler unit HP sensor.
Code: 585
Description: Double-feed led adjustment error The calibration of the double-feed LED for the paper type failed to reach the target voltage.
Causes: • Double-feed sensor: LED and receptor dirty • Sensor: LED and receptor connectors loose, broken, defective
Remedy: 1. Check the connection of the double-feed sensor: LED and Receptor. 2. Replace the double-feed sensor: LED and Receptor.
Code: 586
Description: De-curler limit sensor error • The de-curler unit moves beyond the regulated range. • The de-curler limit sensor does not detect any signal.
Causes: • De-curler unit HP sensor connection loose or disconnected • De-curler unit HP sensor defective • De-curler unit limit sensor connection loose or disconnected • De-curler unit limit sensor defective
Remedy: 1. Check the connection of the de-curler unit HP sensor. 2. Replace the de-curler unit HP sensor. 3. Check the connection of the de-curler unit limit sensor. 4. Replace the de-curler unit limit sensor.
Code: 590-001, 590-002
Description: -001 C Paper feed motor 1 error -002 C Paper feed motor 2 error. The machine detects a short or open signal of the coil in paper feed motor 1 or 2.
Causes: • Harness from IOB 2 to this motor short, broken or disconnected • Coil in one of these motors short or open
Remedy: 1. Check the harness connection. 2. Replace the harness. 3. Replace paper feed motor 1 or 2.