Causes: The operation panel detected that the controller is down. • Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector is loose, broken, or defective • Controller's late response
Remedy: • Turn the main power off/on. • Check the connection of the controller board. • Replace the controller board. • Check the control panel harness.
Code: SC672-99
Description: Controller start up error
Causes: The operation panel software ended abnormally. • Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector is loose, broken, or defective • Controller's late response
Remedy: • Turn the main power off/on. • Check the connection of the controller board. • Replace the controller board. • Check the control panel harness.
Code: SC681
Description: Device ID is not identified (toner cartridge)
Causes: An error is notified during the ID identification after three retries. 681 - 1 Device ID error (Incorrect ID) 681 - 6 Channel error 681 - 11 Device ID error (No ID chip) 681 - 16 Communication Error 681 - 21 Communication timeout 681 - 26 The device has stopped its operation 681 - 31 The requested buffer is full 681 - 36 EEPROM SRAM OPEN: Verification error
Remedy: • Turn the main power OFF and then ON. • Replace the toner cartridge (ID chip)
Code: SC682
Description: Device ID is not identified (PCDU)
Causes: An error is notified during the ID identification after three retries. 682 - 1 Device ID error (Incorrect ID) 682 - 6 Channel error 682 - 11 Device ID error (No ID chip) 682 - 16 Communication Error 682 - 21 Communication timeout 682 - 26 The device has stopped its operation 682 - 31 The requested buffer is full 682 - 36 EEPROM SRAM OPEN: Verification error
Remedy: • Turn the main power OFF and then ON. • Replace the PCDU (ID chip)
Code: SC687-00
Description: RAPI-PER receipt failure
Causes: Even though 120 seconds have elapsed after RAPI-PES (request for image transfer) is issued, a RAPI-PER receipt is not received from the controller board. • Defective controller board • Noise
Remedy: • Turn the main power OFF and then ON. • Replace the controller board.
Code: SC688-00
Description: PRREQ signal not asserted
Causes: The print request signal (PRREQ) signal is not asserted within the prescribed time after paper reaches the registration stand-by position, • Noise • Engine Board error
Remedy: • Turn the main power OFF and then ON. • Replace the Engine Board.
Code: SC790-00
Description: Maximum number of banks (paper tray units) exceeded
Causes: When the power is turned ON, the number of mounted paper tray units is detected and the number exceeds three. The number of mounted paper tray units exceeds the specifications.
Remedy: Reduce the number of mounted paper tray units according to the specifications.
Code: SC816-00
Description: Energy save I/O subsystem error
Causes:
Remedy: • Turn the main power off/on.
• Replace the controller board.