• Code: A1-1210
• Display: Error #A1-1210 Call for service
• Description: The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
• Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the rear and right cover. 3) Check if there are any obstacles or paper around the fuser unit. 4) Check if the connection between main board and fuser motor are correct. 5) If the connection is OK, replace the fuser motor. 6) If the problem persists, replace the main board.

• Code: A1-2112, A1-3612
• Display: Error #Call for service
• Description: The OPC/Deve motor does not operate. / The OPC/Deve motor is operating but is recognized as stop status.
• Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and OPC/Deve motor are correct. 4) If the connection is OK, replace the OPC/Deve motor. 5) If the problem persists, replace the main board.

• Code: A1-4111, A1-4112
• Display: Error # Call for service
• Description: The transfer roller can’t move the engage/disengage position.
• Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and Feed drive unit are correct. 4) If the connection is OK, replace the step motor of the Feed drive unit. 5) If the problem persists, replace the main board.

• Code: A1-4310
• Display: Error #A1-4310 Call for service
• Description: The motor for ITB unit does not operate normally.
• Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the main drive unit are correct. 4) If the connection is OK, replace the main drive unit. 5) If the problem persists, replace the main board.

• Code: A2-1210, A2-2110
• Display: Error # Call for service
• Description: The SMPS fan or Fuser fan does no operate normally.
• Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the related fan is correct. 4) If the connection is OK, replace the defective fan.

• Code: A3-3211, A3-3212
• Display: Error # Call for service
• Description: The inner temperature sensor is defective.
• Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.

• Code: A3-3311, A3-3312
• Display: Error # Call for service
• Description: The outer temperature sensor is defective.
• Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Enter the tech mode. Check the temperature sensor output. 3) If the sensor is defective, replace it. 4) If the temperature sensor is OK, replace the main board.

• Code: A3-3320
• Display: Not proper room temp. Move set
• Description: The value of the outer temperature sensor is out of normal area.
• Remedy: 1) Check if the machine is installed in the proper area. 2) If the temperature sensor is defective, replace it.