• Code: E950
• Description: Job separator jam Paper Jam in Printer - Please Clear Paper Path. Paper not reaching the job separator transport sensor jam
• Causes: JSP feed sensor JSP board LGC board
• Remedy: 1 Open the JSP cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the JSP feed sensor working? (Perform the input check in the test mode: FS-03-[ALL]OFF/ [0]/[A]) Yes 3 No • Check if the connector of the JSP feed sensor is disconnected. • Check if either of the connectors CN260 or CN262 on the JSP board is disconnected. • Check if the connector CN343 on the LGC board is disconnected. • Check if the relay connector J756 is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the JSP board and LGC board are short circuited or open circuited. • Replace the JSP feed sensor. • Replace the JSP board. • Replace the LGC board. 3 Replacing board • Replace the JSP board. • Replace the LGC board

• Code: E951
• Description: Job separator jam Paper Jam in Printer - Please Clear Paper Path. Paper stopping at the job separator transport sensor jam
• Causes: JSP feed sensor JSP board LGC board
• Remedy: 1 Open the JSP cover. Is there any paper on the transport path? Yes Remove the paper. No 2 2 Is the JSP feed sensor working? (Perform the input check in the test mode: FS-03-[ALL]OFF/ [0]/[A]) Yes 3 No • Check if the connector of the JSP feed sensor is disconnected. • Check if either of the connectors CN260 or CN262 on the JSP board is disconnected. • Check if the connector CN343 on the LGC board is disconnected. • Check if the relay connector J756 is disconnected. • Check if the connector pins are disconnected and the harnesses are open circuited. • Check if the conductor patterns on the JSP board and LGC board are short circuited or open circuited. • Replace the JSP feed sensor. • Replace the JSP board. • Replace the LGC board. 3 Replacing board • Replace the JSP board. • Replace the LGC board.

• Code: E9F0
• Description: Finisher jam (Puncher unit) Hole Punch Unit Jam in Finisher - Please Clear Hole Punch. [MJ-1042] Paper jam at the hole punch unit [MJ-6105] Paper jam at the hole punch unit
• Causes: Punch HP sensor (S4) Punch sensor (S5) Punch motor (M3) Hole punch control PC board (HP)
• Remedy: MJ-1042 (When MJ-6011 is installed)
  Punch unit sliding motor abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Punch sliding unit home position sensor abnormality Measure the voltage on TP26 on the hole punch control PC board. Then check that the measured voltage is 1V or lower when not shielded and within the range of 5V+-5% when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Paper detection sensor (lightreceiving/ light-emitting) (S24/ S25) Measure the voltage on 8 pin of CN6 on the hole punch control PC board. Then check that the measured voltage is 3.0V or higher when not shielded and 1.2 or lower when shielded. If the voltage does not fall within the range mentioned, replace the sensor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Hole punch control PC board: CN3, CN4, CN5, CN6, CN7) Hole punch control PC board abnormality If the error still occurs after replacing the sensor and the connector, replace the hole punch control PC board. Finisher control PC board (FIN) abnormality Replace the finisher control PC board (FIN).
  MJ-1110 (When MJ-6105 is installed)
  Paper Check if there is any paper on the transport path of the equipment and remove it if there is. Punch motor (M3) • Motor check • Connector check • Harness check Punch HP sensor (S4) • Sensor check • Connector check • Harness check Punch sensor (S5) • Sensor check • Connector check • Harness check Hole punch control PC board (HP) • Board check • Connector check • Harness check

• Code: EA10
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1042] 1st transport motor (M8) fault / 2nd transport motor (M4) fault [MJ-1110] Paper transport delay non-inserting jam
• Causes: Parts to be replaced Remark Feeding sensor (S22) Transport path switching solenoid (SOL5) Entrance motor (M1) Finisher control PC board (FIN)
• Remedy: MJ-1042
  1st transport motor (M8) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN22) 2nd transport motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN14) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor and the connector, exchange the finisher control PC board (FIN).
  MJ-1110
  Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Feeding sensor (S22) Check if there is a disconnection of the connector, incorrect installation or breakage of the feeding sensor (S22). If there is, reinstall the sensor correctly or replace it. Transport path switching solenoid (SOL5) Check that the gap between the transfer guide surface and the upper surface of the flapper tip is in the acceptable range according to the status of the transport path switching solenoid (SOL5) (solenoid OFF: 1.5 to 2.1 mm, solenoid ON: 2.3 to 2.9 mm). If it is not, adjust it. Check the harness between the transport path switching solenoid (SOL5) and the finisher controller board (CN1). If there is any abnormality, correct it. Entrance motor (M1) Check the harness between the entrance motor (M1) and the finisher controller board (CN17). If there is any abnormality, correct it. Finisher control PC board (FIN) • Board check • Connector check (CN1, CN17) • Harness check

• Code: EA20
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1042] 1st transport motor (M8) fault / 2nd transport motor (M4) fault [MJ-1110] Paper stopping jam
• Causes: Entrance sensor (S1) Finisher control PC board (FIN)
• Remedy: MJ-1042
  1st transport motor (M8) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN22) 2nd transport motor (M4) abnormality Check if the electrical continuity of the coil is normal. If electricity is not conducted, replace the motor. Faulty cables and connectors Check if the electrical continuity between the connector terminals is normal. If electricity is not conducted, replace the connector. (Finisher control PC board (FIN): CN14) Finisher control PC board (FIN) abnormality If the error still occurs after replacing the motor and the connector, exchange the finisher control PC board (FIN).
  MJ-1110
  Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check

• Code: EA21
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1110] Paper size error jam:
• Causes: Entrance sensor (S1) Transport sensor (S2) Finisher control PC board (FIN)
• Remedy: Paper • Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. • Use paper accepted in the specifications. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check

• Code: EA22
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-6105] Paper size error jam (paper position sensor)
• Causes: Entrance sensor (S1) Transport sensor (S2) Paper position sensor (S6-1, S6-2) Hole punch unit Finisher control PC board (FIN)
• Remedy: Check item Measures Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Entrance sensor (S1) • Sensor check • Connector check • Harness check Transport sensor (S2) • Sensor check • Connector check • Harness check Paper position sensor (Hole punch unit) • Sensor check (S6-1, S6-2) • Connector check (CN1, CN4, CN5) • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check

• Code: EA23
• Description: Finisher jam (Finisher section) Paper Jam in Finisher - Please Clear Paper Path. [MJ-1110] Paper stopping jam (transport sensor):
• Causes: Transport sensor (S2) Finisher control PC board (FIN)
• Remedy: Paper Check if there is any paper in the finisher or on the transport path of the equipment and remove it if there is. Transport sensor (S2) • Sensor check • Connector check • Harness check Finisher control PC board (FIN) • Board check • Connector check (CN8) • Harness check