Code :

Code: 241.03
Display: 241.03
Description: While feeding from tray 1, the input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism failure
Remedy: • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the paper pick mechanism.

Code: 241.04
Display: 241.04
Description: While feeding from tray 1, the input sensor is made while the previous page is still in aligner. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism
Remedy: • Ensure the proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray. • Replace the paper pick mechanism

Code: 241.05
Display: 241.05
Description: While feeding from tray 1, the input sensor is never made. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • Paper tray failure • Paper pick mechanism failure • System card
Remedy: • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF. • Properly set media restraints in paper tray. • Check the pick arm rolls (tires) and replace if worn. • Replace the paper tray.

Code: 241.20
Display: 241.20
Description: While feeding from tray 1, the transparency sensor is blocked. Possible causes: • Transparency sensor • Paper tray failure • Paper pick mechanism failure • System card
Remedy: • Replace the paper tray.

Code: 241.21
Display: 241.21
Description: Tray 1 motor stalled. Possible causes: • Incorrect paper loading • Paper pick mechanism failure • System card
Remedy: • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the tray or MPF.

Code: 242.03
Display: 242.03
Description: While feeding from tray 2, the input sensor does not break. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • 500-sheet assembly failure • Paper pick mechanism
Remedy: • Ensure proper media is set for the type of paper used. • Fan media, and stack flat in 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn. • Replace the 500-sheet assembly.

Code: 242.04
Display: 242.04
Description: While feeding from tray 2, the input sensor is made while the previous page is still in the aligner. Possible causes: • Incorrect media setting • Incorrect paper loading • Incorrect media restraint setting • 500-sheet assembly failure • Paper pick mechanism
Remedy: • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn. • Replace the 500-sheet assembly.

Code: 242.05
Display: 242.05
Description: While feeding from tray 2, the input sensor is not made.
Remedy: • Ensure proper media is set for the type of paper used. • Fan media, and stack it flat in the 500-sheet tray (tray 2). • Properly set media restraints in tray 2. • Check the pick arm rolls (tires) and replace if worn.