Các lỗi thường gặp

Code :
  • Code: C260
  • Description: ADF open jam – A document jam is caused by opening of the ADF while the RADF is operating.
  • Causes:
  • Remedy: Remove every jammed document from the paper feed path, and close the ADF cover.
  • Code: C260
  • Description: Scanner lamp error
  • Causes: Lamp error – Exposure adjustment has failed
  • Remedy: Power cycle the unit. If the power cycle does not work to recover from the error, the unit needs repair. The CIS may be damaged
  • Code: C270
  • Description: Scanner home position error
  • Causes: The home position sensor does not become inactive in the designated period of time – The carriage does not move from the home position in the designated period of time.
  • Remedy: Power cycle the unit. If the power cycle does not work to recover from the error, the unit needs repair. The possible cause is the damage of the home position sensor, the belt that moves CIS, or the FB motor.
  • Code: C280
  • Description: Scanner home position error
  • Causes: The home position sensor does not become active in the designated period of time – The carriage does not reach the home position in the designated period of time. The sensor malfunctions.
  • Remedy: Power cycle the unit. If the power cycle does not work to recover from the error, the unit needs repair. The possible cause is the damage of the home position sensor, the belt that moves CIS, or the FB motor.
  • Code: C291
  • Description: Scan position detect error
  • Causes: Scan position detect error – The black edge is not detected in scanning.
  • Remedy: Power cycle the unit and retry to scan. If the error occurs again in the next scan, the unit needs repair. The calibration sheet may not be installed properly.
  • Code: C383
  • Description: Toner sensor detection error. (C383=K) This error does not occur with the default settings.
  • Causes: Is the toner cartridge installed? Is the lock lever of the toner set? Does this error recur?
  • Remedy: Install the toner cartridge. Rotate the lock lever of toner to the lock position. Turn on the power again. Replace the toner sensor assembly.
  • Code: C41A, C41B
  • Description: Short-circuit or opencircuit of fuser thermistor is detected.
  • Causes: Does this error recur?
  • Remedy: Turn on the power again. Replace the fuser unit.
  • Code: C41C
  • Description: The backup roller thermistor is detected of its short-circuit. (At high temperature)
  • Causes: Does this error recur?
  • Remedy: Turn on the power again. Replace the fuser unit.
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