• Code: 08-500
• Description: Jam 2
• Causes: The trail edge of the document failed to deactuate the exit sensor within the correct time after registration.
• Remedy: 1. Switch off the machine, then switch on the machine. 2. Open the rear door. Release the fuser pressure rolls, then remove all jammed paper. 3. Remove the fuser module . Check the paper path for damage or obstructions. 4. Open the fuser door . Check the following, install new components as necessary: a. The fuser exit sensor actuator moves freely and is not damaged. b. The fuser heat roll , pressure roll 1 and pressure roll 2 are clean and rotate freely. c. The fuser exit roll and idlers are clean and rotate freely. d. The fuser stripper fingers . 5. Remove the exit drive assembly . Check the following components are clean and rotate freely: a. Exit roll . b. Exit roll idlers and . c. Transport roll . Install new components as necessary and . 6. Enter dC330 code 08-600. Check the fuser exit sensor (Q08-600). If necessary, install a new HVPS . NOTE: The fuser exit sensor is mounted on the HVPS. 7. Reinstall the fuser and the exit motor. Enter dC330 code 04-200. Check that the exit motor (MOT04-200) , runs and drives the fuser rolls , and exit roll . 8. Check the wiring between the exit motor and CN2 on the Connection PWB. Install new components as necessary and . 9. Install new components as necessary: • Duplex guide . • Connection PWB .

• Code: 08-600
• Description: Duplex Jam 0
• Causes: The lead edge of the document failed to actuate the duplex jam 1 sensor within the correct time.
• Remedy: 1. Open the rear cover assembly . Remove the duplex assembly , then remove all jammed paper. 2. Check the paper path for damage or obstructions. 3. Check that the duplex gate , moves freely and is not damaged. 4. Check that the duplex jam 1 sensor actuator moves freely and is not damaged. If necessary, install a new duplex jam 1 sensor actuator . 5. Enter dC330 code 08-700. Check the duplex jam 1 sensor (Q08-700). If necessary, install a new HVPS . NOTE: The duplex jam 1 sensor is mounted on the HVPS. 6. Remove the exit motor . Check the following components are clean and rotate freely: a. Exit roll . b. Exit roll idlers and . c. Transport roll . d. Transport roll idlers . Install new components as necessary and . 7. Reinstall the exit motor. Enter dC330 code 04-220 to run the exit motor in reverse. Check that the exit motor runs and drives the exit rolls . 8. Check the wiring between the exit motor and CN2 on the Connection PWB. Install new components as necessary . 9. Enter dC330 code 04-300 to run the duplex motor (MOT04-300) . Check that the duplex drive gear rotates. 10. Check the wiring between the duplex motor and CN7 on the Connection PWB. Install new components as necessary . 11. Manually rotate the duplex drive belt . Check that the duplex drive rolls are clean and rotate freely. Install new components as necessary . 12. Install new components as necessary: • Duplex assembly . • Connection PWB

• Code: 08-610
• Description: Duplex Jam 1
• Causes: The lead edge of the document failed to actuate the registration sensor after the duplex jam 1 sensor within the correct time.
• Remedy: 1. Open the rear cover assembly . Remove the duplex assembly , then remove all jammed paper. 2. Check the paper path for damage or obstructions. 3. Check that the registration sensor actuator moves freely and is not damaged. If necessary, install a new registration sensor actuator . 4. Enter dC330 code 08-500. Check the registration sensor (Q08-500). If necessary, install a new HVPS . NOTE: The registration sensor is mounted on the HVPS. 5. Enter dC330 code 04-300 to run the duplex motor (MOT04-300) . Check that the duplex drive gear rotates. 6. Check the wiring between the duplex motor and CN7 on the Connection PWB. Install new components as necessary . 7. Manually rotate the duplex drive belt . Check that the duplex drive rolls are clean and rotate freely. Install new components as necessary . 8. Install new components as necessary: • Duplex assembly . • Bypass feed assembly . • Connection PWB .

• Code: 08-700
• Description: Out Bin Full
• Causes: The machine has detected that the exit tray is full.
• Remedy: 1. Remove all documents from the exit tray. Check that the out bin full sensor actuator moves freely and is not damaged. 2. Enter dC330 code 08-720. Check the out bin full sensor (Q08-720) . 3. Check the wiring between the out bin full sensor and CN2 on the Main PWB. If necessary, install a new out bin full sensor . 4. Enter dC330 code 04-200. Check that the exit motor (MOT04-200) , runs and drives the exit roll . 5. Check the wiring between the exit motor and CN2 on the Connection PWB. Install new components as necessary . 6. If necessary install a new exit cover assembly .

• Code: 09-100
• Description: Toner Low
• Causes: The machine has detected that the print cartridge is almost empty.
• Remedy: 1. No immediate action is necessary. Ensure that a replacement print cartridge , is in stock. NOTE: The toner low message is based on a pixel count, not a signal from a sensor. It cannot be reset by shaking the toner cartridge.

• Code: 09-350
• Description: Print Cartridge Warning
• Causes: The print cartridge is near the end of the design life. The design life is 10,000 print pages.
• Remedy: 1. No immediate action is necessary. Ensure that a replacement print cartridge , is in stock.

• Code: 09-450
• Description: Replace Drum
• Causes: The print cartridge has reached the end of the design life of 10,000 print pages.
• Remedy: 1. Install a new print cartridge .

• Code: 09-550, 09-820, 09-830
• Description: Print Cartridge Communications Error
• Causes: 09-550 The print cartridge is not installed or is not detected by the CRUM PWB. 09-820 A non Xerox print cartridge is installed. 09-830 A mismatch detected between the CRUM and MSOK.
• Remedy: 1. Check that the print cartridge , is installed correctly. 2. Remove the print cartridge. Check the CRUM contact on the print cartridge. 3. Check the wiring between the print cartridge CRUM PWB and CN17 in the Main PWB. 4. If necessary: a. Install new components: • Print cartridge . • Print cartridge CRUM . b. Perform OF7 Main PWB Check RAP.