• Code: 15-120-00
• Description: Invalid Recipient Email Address
• Causes: Email address has either been restricted or is in an improper format.
• Remedy: • Resend the email. • Check network configuration.
  Enter the email address and resend the email.

• Code: 15-300-00
• Description: Network Connection Failure
• Causes: A communication or network failure occurred during SMTP or LDAP operations.
• Remedy: • Check the network connection. • Check network configuration.
  Cycle system power.

• Code: 15-310-00, 15-600-00
• Description: Authentication Failure
• Causes: 15-310-00 An authentication failure for invalid account or password was entered by the user. 15-600-00 Account authentication is required by the mail server.
• Remedy: • Check account configuration parameters. • Check network configuration.
  Enter valid user credentials.

• Code: 15-320-00, 15-330-00
• Description: Mail Server Connection Failure
• Causes: 15-320-00 The printer can not contact the SMTP server. 15-330-00 The printer can not contact a DNS server to resolve the SMTP host name.
• Remedy: • Check the SMTP IP address or host name. • Check network configuration.
  Check that the SMTP port is open and working correctly.

• Code: 15-700-00
• Description: DNS Error
• Causes: A DNS resolution failure or the DNS server is not reachable.
• Remedy: • Check DNS server configuration. • Check network configuration.
  Check that the DNS server is online.

• Code: 17-100-00
• Description: IP Address Conflict
• Causes: Two devices are trying to use the same IP address.
• Remedy: • Check DHCP settings. • Check network configuration.
  Cycle system power.

• Code: 17-110-00
• Description: Connection Error
• Causes: A connection error occurred while establishing a connection to the server.
• Remedy: Cycle system power.

• Code: 17-120-00
• Description: Server Not Found
• Causes: The designated server is not found.
• Remedy: • Check network configuration.
  Cycle system power.